content generation

A Pro customer shows that retrieved knowledge is not injected into the chatbot prompt and says they may switch services or request a refund without a workaround.

Editing old MxChat manual knowledge entries can delete multiple entries because the new pipeline fails on legacy mxchat URLs after deleting the original vectors.

Custom Settings: users show bugs, compatibility, missing feature pain that may indicate a product gap.

not working: users show bugs, compatibility, support pain that may indicate a product gap.

Не работает совсем: users show bugs, support, setup pain that may indicate a product gap.

how do I selecting gpt4o?: users show compatibility, missing feature, support pain that may indicate a product gap.

Writio not publishing posts: users show pricing, support, setup pain that may indicate a product gap.

LLM change: users show bugs, compatibility, support pain that may indicate a product gap.

MxChat v3 loses shortcode output and HTML during knowledge base imports and removed editing, making content maintenance impractical.

The email entered is valid, however an error occurred while connecting your site: users show bugs, setup pain that may indicate a product gap.

Customizable tone and style options: users show bugs, missing feature pain that may indicate a product gap.

MXChat's Pinecone knowledge base kept deleted or renamed content unless content updates and deletes were automatically reindexed.

MxChat's auto-sync does not add new daily posts or custom post types to the knowledge base, leaving the user to sync content manually.

LLM API key does not validate: users show setup pain that may indicate a product gap.

MxChat could not reliably retrieve indexed content from ACF repeater fields and custom post types, even after rebuilding the knowledge base.

An MXChat user found chatbot text appearing in Google page descriptions and requested a nosnippet-style fix, which the vendor shipped.

Telegram receives visitor questions but agent replies do not return to the chatbot, and the suspected REST API security setting does not explain it.

MxChat wizard sessions can get stuck after canceling or refreshing, and trigger phrases containing apostrophes are saved multiple times.

After an MxChat update, optimization preload handling broke the chatbot stylesheet until the plugin removed its forced no-optimize link modification.

The user could not tell whether uploaded PDF or DOC files were usable in chat, and the developer later said the frontend PDF flow was fixed.

A user had to redo hundreds of translated PO strings because syncing after new MxChat releases reset translations, later fixed in 3.2.9.

The chatbot reports an OpenAI embedding quota error even though the user says the API key is valid and billing usage is far below the limit.