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auto-sync does not work

MxChat – AI Chatbot & Content Generation for WordPress · support · 2026-05-06T17:17:00+00:00

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support
bgbs unresolved
I have auto-sync enabled in mxchat. But whenever i create a new post/page/ or custom post type, it never gets added to the knowledge base on its own, i have to manually go into mxchat and add it. This is a problem for me, as i need fresh content synced every day. Any ideas why this isn’t working for me? hi @bgbs , Are you creating posts programmatically or in a say that is not going to the pages/posts and clicking create new post/page? also, what embedding model and what database option. Thanks, Maxwell i do both. custom post types are published programmatically, and regular posts and pages get published manually, but in both cases, knowledge base did not sync. embedding model is TE3 Large, with local database option. This reply was modified 3 weeks, 1 day ago by bgbs . This reply was modified 3 weeks, 1 day ago by bgbs . Can you check your debug logs and see what it says? I am unable to replicate at the moment and auto sync is working as expected. I have an API coming as well within a few days that may help you do this easier since you are automating some of it. Allowing you to easily tap right into various MxChat endpoints.

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m4xw3ll 2026-05-06T17:26:00+00:00

hi @bgbs , Are you creating posts programmatically or in a say that is not going to the pages/posts and clicking create new post/page? also, what embedding model and what database option. Thanks, Maxwell

bgbs 2026-05-06T17:35:00+00:00

i do both. custom post types are published programmatically, and regular posts and pages get published manually, but in both cases, knowledge base did not sync. embedding model is TE3 Large, with local database option. This reply was modified 3 weeks, 1 day ago by bgbs . This reply was modified 3 weeks, 1 day ago by bgbs .

m4xw3ll 2026-05-08T11:17:00+00:00

Can you check your debug logs and see what it says? I am unable to replicate at the moment and auto sync is working as expected. I have an API coming as well within a few days that may help you do this easier since you are automating some of it. Allowing you to easily tap right into various MxChat endpoints.