Question answer

complaint Google reCaptcha error support · 2022-10-30T18:04:03+00:00 · high severity · faq

Google reCaptcha error: users show security, bugs, support pain that may indicate a product gap.

Evidence: Google reCaptcha error Hi, Hallo, i found your plugin Question answer and is absolutely brilliant – very simple no complication.

security bugs support easy support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

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neutral Чекбоксс политикой обработки персональных данны support · 2019-09-25T16:20:32+00:00 · medium severity · faq

Чекбоксс политикой обработки персональных данны: neutral conversation with limited structured signal.

Evidence: Чекбоксс политикой обработки персональных данны Доброго дня! Помогите пожалуйста. Мне очень понравился ваш плагинчик, но мне очень нужно, чтобы в нем был чекбокс для согласия отправителя с обработкой персональных данных. Может кто уже реализовал такой функционал у себя…. Коллеги, выречайте, очень надо!!!! Доброго дня! Помогите пожалуйста. Мне очень понравилс

support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Where i can change the language support · 2019-07-09T07:30:17+00:00 · medium severity · faq

Where i can change the language: users show support pain that may indicate a product gap.

Evidence: Alain The page I need help with: [ log in to see the link] Hi I have the Problem, that all is in english written, but i need german language.

support support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

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neutral Can’t see my questions / Опубликованные вопросы видит только админ support · 2019-01-12T11:48:10+00:00 · low severity · faq

Can’t see my questions / Опубликованные вопросы видит только админ: neutral conversation with limited structured signal.

Evidence: I added shortcodes mideal-faq-form and mideal-faq to my page and published the questions.

form support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

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complaint Answer notification support · 2018-12-14T17:07:58+00:00 · medium severity · faq

Answer notification: users show support pain that may indicate a product gap.

Evidence: Answer notification Hello, this looks great, thank you!

support quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

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neutral ykjmghbn support · 2018-11-29T10:03:47+00:00 · low severity · faq

ykjmghbn: users show compatibility pain that may indicate a product gap.

Evidence: ykjmghbn Как подключить JQuery и js файл связанный с ним, подключал в header.php и в This topic was modified 7 years, 6 months ago by itmegamaster .

compatibility support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Thanks, It is great (5 stars) review · 2018-09-22T07:02:20+00:00 · medium severity · faq

Thanks, It is great: users praise reliable, quality, which suggests what competitors already do well.

Evidence: Thanks, It is great Wow!

reliable quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

neutral Отдельная страница для вопроса support · 2018-06-18T08:46:50+00:00 · low severity · faq

Отдельная страница для вопроса: neutral conversation with limited structured signal.

Evidence: Отдельная страница для вопроса Добрый день, вижу плагин сделан по принципу создания нового типа постов. Но как сделать чтобы у каждого вопроса была своя страница? Пермалинк есть, то есть по сути каждый вопрос – отдельный пост, но почему-то она не привязывается к шаблону, почему? Как допилить? Заранее спасибо. Кстати, ребята, сделал оповещение о публикации во

support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

neutral Не разобрался с тем, как добавить пагинацию? support · 2018-06-08T09:44:48+00:00 · low severity · faq

Не разобрался с тем, как добавить пагинацию?: neutral conversation with limited structured signal.

Evidence: Не разобрался с тем, как добавить пагинацию? Как можно управлять пагинацией? По умолчанию только 5 вопросов высвечиваются на каждой странице. Можно ли как то управлять количеством вопросов на странице? This topic was modified 7 years, 11 months ago by codalsd . Как можно управлять пагинацией? По умолчанию только 5 вопросов высвечиваются на каждой странице. М

support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

neutral Дублируется вывод списка вопросов support · 2018-05-22T13:03:34+00:00 · low severity · faq

Дублируется вывод списка вопросов: users show support pain that may indicate a product gap.

Evidence: The page I need help with: [ log in to see the link] Привет!

support support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Required / not required fields support · 2018-04-22T07:46:23+00:00 · medium severity · faq

Required / not required fields: users show missing feature pain that may indicate a product gap.

Evidence: However, it would be great to have a “required / not-required” option fields in the Setting page for the form inputs: like Name and email fields.

missing feature quality email support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Simple and beautiful plugin, bravo! (5 stars) review · 2018-04-15T11:25:43+00:00 · medium severity · faq

Simple and beautiful plugin, bravo!: users praise easy, which suggests what competitors already do well.

Evidence: Simple and beautiful plugin, bravo!

easy form support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

neutral Where is gravatar avatar support · 2017-08-13T12:21:45+00:00 · low severity · faq

Where is gravatar avatar: users show support pain that may indicate a product gap.

Evidence: Only question mark… The page I need help with: [ log in to see the link] Since new update there is no picture or gravatar from questioner there.

support support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed Send Private and Reply Private support · 2017-06-17T16:45:38+00:00 · low severity · faq

Send Private and Reply Private: users show missing feature, support pain that may indicate a product gap.

Evidence: Send Private and Reply Private Hi Author, Thank you for this great plugin.

missing feature support quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Thanks a lot (5 stars) review · 2017-05-30T11:52:26+00:00 · medium severity · faq

Thanks a lot: users praise reliable, quality, which suggests what competitors already do well.

Evidence: Everything works great.

reliable quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed Question support · 2017-03-22T02:59:45+00:00 · low severity · faq

Question: users show compatibility, support pain that may indicate a product gap.

Evidence: Question Hello, this is a great plugin.

compatibility support easy quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Italian .po and .mo support · 2017-03-11T12:12:57+00:00 · low severity · faq

Italian .po and .mo: users praise value, quality, which suggests what competitors already do well.

Evidence: If you like it, ask me: I’ll send it for free 🙂 Bye Hi, I got italian translation (.po and .mo files).

value quality email support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Perfectly working (5 stars) review · 2017-03-11T12:11:16+00:00 · medium severity · faq

Perfectly working: users praise quality, which suggests what competitors already do well.

Evidence: Perfectly working After a long search and testing of other plugin like it, I find what I need and I’m satisfied.

quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed configuration support · 2017-01-29T01:35:33+00:00 · medium severity · faq

configuration: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence: configuration Hello, the only configuration available under Settings is for email notifications.

bugs missing feature support setup support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin