WPIntell

chaport

Chaport — Live Chat & Chatbots

Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.

chat plugin chat widget chatbot free live chat live chat widget
36.5 Open evidence Open API Open on WordPress.org
2.0K
40.8K
4.0
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Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

38 / 75 rows with source links

50.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

37 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
424 535 -20.7% 3.2K

Source Evidence

Open evidence explorer
complaint support · high severity · relevance 0.79
Patch Current Vulnerability

Patch Current Vulnerability: users show security pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Patch Current Vulnerability Hi, I don’t want to show the link to my site as this plugin has a vulnerability.
complaint review · high severity · relevance 0.79
chaport waste your time

chaport waste your time: users show missing feature pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
chaport waste your time 30 days after chaport integration (countless hours spent on software interaction and customization) the software removes all critical features and puts it behind a paywall.
complaint support · medium severity · relevance 0.75
Put the widget on any or selected pages on the site

Put the widget on any or selected pages on the site: users show missing feature, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Put the widget on any or selected pages on the site Hi, I would like to know if there is a way to select on which pages the widget should appear.
complaint support · medium severity · relevance 0.75
2 x Errors Leave and Delete

2 x Errors Leave and Delete: users show bugs, support pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
2 x Errors Leave and Delete I have found two errors with the chat When a customer start a Chat, in the App and also the browser version, I can NOT ‘leave’ the chat.
question support · medium severity · relevance 0.63
Exclude pages

Exclude pages: question conversation with limited structured signal.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Exclude pages Hi, how can i make to exclude certains pages from live chat to appear? Thanks in advance Hi, how can i make to exclude certains pages from live chat to appear? Thanks in advance
praise review · medium severity · relevance 0.5
Works Well!

Works Well!: users show support, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Works Well!
praise review · medium severity · relevance 0.44
The best Chat

The best Chat: users show performance pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
The best Chat Sleek and speedy design, ideal for both business and personal websites.
praise review · medium severity · relevance 0.38
The best Chat

The best Chat: users praise performance, quality, which suggests what competitors already do well.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
The best Chat clean and fast designer, perfect for business websites and personal websites clean and fast designer, perfect for business websites and personal websites

Competitor Context

13 shown
Casengo Live Chat Support praise owner · intel 75.0 · weakness 65.7
praise owner
stale update history 12 collected complaint signal(s) support missing feature 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Chat Bro Live Group Chat praise owner · intel 73.5 · weakness 64.3
praise owner
stale update history 18 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Wp Ajax User Chat praise owner · intel 71.5 · weakness 62.3
praise owner
stale update history 17 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Chatnox Live Chat Plugin (Free & Paid Plans) praise owner · intel 66.1 · weakness 52.5
praise owner
stale update history 5 collected complaint signal(s) bugs support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Live Chat Plugin for WooCommerce – LiveChat praise owner · intel 66.0 · weakness 49.1
praise owner
9 collected complaint signal(s) missing feature support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
LiveAgent – Omnichannel Help Desk & Live Chat Software praise owner · intel 63.6 · weakness 46.8
praise owner
9 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
KP Fastest Tidio Chat praise owner · intel 53.1 · weakness 36.9
praise owner
stale update history 1 collected complaint signal(s) compatibility support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Website Chat Button: Kommo integration watchlist · intel 45.2 · weakness 44.3
watchlist
stale update history 3 collected complaint signal(s) performance bugs 1 source link Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

source 1

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

8 shown from 8 collected
complaint Patch Current Vulnerability support · 2025-06-12T15:33:19+00:00 · high severity · chat plugin

Patch Current Vulnerability: users show security pain that may indicate a product gap.

Evidence: Patch Current Vulnerability Hi, I don’t want to show the link to my site as this plugin has a vulnerability.
security support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
source plugin
complaint chaport waste your time (1 star) review · 2024-09-16T09:18:31+00:00 · high severity · chat plugin

chaport waste your time: users show missing feature pain that may indicate a product gap.

Evidence: chaport waste your time 30 days after chaport integration (countless hours spent on software interaction and customization) the software removes all critical features and puts it behind a paywall.
missing feature value support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise The best Chat (5 stars) review · 2024-05-12T12:56:00+00:00 · medium severity · chat plugin

The best Chat: users show performance pain that may indicate a product gap.

Evidence: The best Chat Sleek and speedy design, ideal for both business and personal websites.
performance quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
source plugin
complaint 2 x Errors Leave and Delete support · 2023-09-24T10:53:03+00:00 · medium severity · chat plugin

2 x Errors Leave and Delete: users show bugs, support pain that may indicate a product gap.

Evidence: 2 x Errors Leave and Delete I have found two errors with the chat When a customer start a Chat, in the App and also the browser version, I can NOT ‘leave’ the chat.
bugs support support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Works Well! (5 stars) review · 2022-04-23T21:25:09+00:00 · medium severity · chat plugin

Works Well!: users show support, setup pain that may indicate a product gap.

Evidence: Works Well!
support setup easy reliable support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
source plugin
complaint Put the widget on any or selected pages on the site support · 2020-06-12T17:36:39+00:00 · medium severity · chat plugin

Put the widget on any or selected pages on the site: users show missing feature, setup pain that may indicate a product gap.

Evidence: Put the widget on any or selected pages on the site Hi, I would like to know if there is a way to select on which pages the widget should appear.
missing feature setup support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
source plugin
question Exclude pages support · 2020-03-22T03:38:02+00:00 · medium severity · chat plugin

Exclude pages: question conversation with limited structured signal.

Evidence: Exclude pages Hi, how can i make to exclude certains pages from live chat to appear? Thanks in advance Hi, how can i make to exclude certains pages from live chat to appear? Thanks in advance
support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise The best Chat (5 stars) review · 2018-03-30T19:03:50+00:00 · medium severity · chat plugin

The best Chat: users praise performance, quality, which suggests what competitors already do well.

Evidence: The best Chat clean and fast designer, perfect for business websites and personal websites clean and fast designer, perfect for business websites and personal websites
performance quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
source plugin