WPIntell

benchmark-email-lite

Benchmark Email Lite

Your Wordpress Site and Email Marketing all in one place!

campaign email marketing mailing list newsletter sign up
44.2 Open evidence Open API Open on WordPress.org
1.0K
133.1K
4.0
1
13
2

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

83 / 120 rows with source links

69.2% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

37 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
174 244 -28.7% 1.1K

Source Evidence

Open evidence explorer
complaint support · high severity · relevance 1.0
Not able to schedule an e-mail

Not able to schedule an e-mail: users show bugs, compatibility, performance pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
I went to the BenchmarkEmail > Emails page, and the e-mail is not there too.
complaint support · high severity · relevance 1.0
Shortcodes load the wrong form styling

Shortcodes load the wrong form styling: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
Shortcodes load the wrong form styling We are using Benchmark shortcodes to load a sign up form into various pages on our site (the link provided is a good example of the issue).
complaint support · high severity · relevance 1.0
API key and authentication codes keep resetting

API key and authentication codes keep resetting: users show security, bugs, compatibility pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
API key and authentication codes keep resetting Every few months or so our users are suddenly unable to create Benchmark campaigns from within our WordPress instances.
mixed support · high severity · relevance 0.95
Redirect after form submits

Redirect after form submits: users show bugs, missing feature, support pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
The page I need help with: [ log in to see the link] When the form is submitted it reloads and doesn’t scroll down to where the form is.
mixed support · high severity · relevance 0.95
Signup form error message

Signup form error message: users show bugs, compatibility, performance pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
Signup form error message I’ve placed a shortcode from benchmark email marketing to my site for a newsletter signup form.
mixed support · high severity · relevance 0.95
API Key not accepted

API Key not accepted: users show security, bugs, compatibility pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
API Key not accepted Hey, I have contacted the Benchmark Email company directly and they pointed me to resources within this community, I tried adding this PHP script to my website, but it returned no value for some reason <?php // Settings $service = ‘ https://api.benchmarkemail.com/1.0/’ ;; $api_key = ‘0518dfcd-a8bb-4018-af1e-32f4120d81bd’; $timeout = 30;
mixed support · high severity · relevance 0.85
Plugin Unable To LogIn to Benchmark on Installation

New Benchmark Email accounts cannot authenticate in the WordPress plugin because the new and classic systems use different databases and APIs.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
New users trying to log in are met with this error: "The credential failed to authenticate. INVALID_USERNAME_PASSWORD"
praise review · high severity · relevance 0.6
Connects WordPress sites with a friendly, supported, affordable mass email tracker

Connects WordPress sites with a friendly, supported, affordable mass email tracker: users show missing feature, support pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
Connects WordPress sites with a friendly, supported, affordable mass email tracker I am one of the developers of this plugin.
complaint support · medium severity · relevance 0.93
Connect to sub-account forms

Connect to sub-account forms: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
My inclination is for you to change the API key in the plugin to the sub-account value.
complaint support · medium severity · relevance 0.93
error message when filling up the form

error message when filling up the form: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
error message when filling up the form Hi, I’m using Beaver Builder theme and when I fill in the form on my website, I receive this error message : Warning: Invalid argument supplied for foreach() in /homepages/24/d511629898/htdocs/nelta_nouveau/nelta/wp-content/plugins/benchmark-email-lite/lib/class.widget.php on line 336 It is not working as it should.

Competitor Context

5 shown
WP Bannerize Pro praise owner · intel 59.4 · weakness 39.6
praise owner
6 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: marketing teams, agencies, publishers, and ecommerce operators · Wedge: audit banner display rules, lead capture, trust signals, and campaign attribution
source 1 source 2
Charity Addon for Elementor watchlist · intel 54.2 · weakness 53.4
watchlist
stale update history 5 collected complaint signal(s) compatibility missing feature 1 source link Investigate Pain Evidence linked to opportunity
Buyer: site builders and agencies · Wedge: detect elementor layout regressions, widget breakage, and client-visible update issues
source 1
Abandoned cart SMS reminders and SMS campaigns – CartFox praise owner · intel 52.8 · weakness 36.6
praise owner
stale update history 1 collected complaint signal(s) bugs compatibility 2 source links Proof Blocked Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor SMS submissions, notification delivery, spam, and CRM handoffs
source 1 source 2
HT Politic – For Political WordPress Themes / Website watchlist · intel 39.0 · weakness 31.2
watchlist
4 collected complaint signal(s) compatibility bugs 1 source link Proof Blocked Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test event availability, booking notifications, payment handoffs, and calendar sync
source 1
Campaign Archive Block for Mailchimp watchlist · intel 14.2 · weakness 13.8
watchlist
1 source link Proof Blocked Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor mailchimp submissions, notification delivery, spam, and CRM handoffs
source 1

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

20 shown from 34 collected
mixed Plugin Unable To LogIn to Benchmark on Installation support · 2026-05-28T21:47:31+00:00 · high severity · email marketing

New Benchmark Email accounts cannot authenticate in the WordPress plugin because the new and classic systems use different databases and APIs.

Evidence: New users trying to log in are met with this error: "The credential failed to authenticate. INVALID_USERNAME_PASSWORD"
bugs setup compatibility support lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed Integrate with WPForms support · 2025-07-16T17:55:51+00:00 · medium severity · email marketing

The user needs WPForms notifications to reach an email address but learns Benchmark Lite is not for transactional WordPress email delivery.

Evidence: We were having problems with getting notifications via the WordPress interface
setup missing feature support form email delivery lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed Signup form error message support · 2022-05-05T19:09:14+00:00 · high severity · email marketing

Signup form error message: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence: Signup form error message I’ve placed a shortcode from benchmark email marketing to my site for a newsletter signup form.
bugs compatibility performance missing feature lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint Connect to sub-account forms support · 2021-08-30T14:00:04+00:00 · medium severity · email marketing

Connect to sub-account forms: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Evidence: My inclination is for you to change the API key in the plugin to the sub-account value.
compatibility missing feature pricing support lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed landing page asking support · 2021-02-19T02:36:02+00:00 · low severity · email marketing

landing page asking: users show pricing, support pain that may indicate a product gap.

Evidence: i want some asking i try to using landing page made and try to published but conversion goals have to add but not possible its not possible free version of using?
pricing support value lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed where is the subscribe support · 2021-02-16T01:25:55+00:00 · low severity · email marketing

where is the subscribe: users show support pain that may indicate a product gap.

Evidence: Hello amikhs, you can go to https://ui.benchmarkemail.com/Contacts and, once logged in, click whatever list your subscribers have been added to via Benchmark Email Lite’s signup form(s).
support email lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint API key and authentication codes keep resetting support · 2021-02-03T14:55:03+00:00 · high severity · email marketing

API key and authentication codes keep resetting: users show security, bugs, compatibility pain that may indicate a product gap.

Evidence: API key and authentication codes keep resetting Every few months or so our users are suddenly unable to create Benchmark campaigns from within our WordPress instances.
security bugs compatibility performance lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint Shortcodes load the wrong form styling support · 2020-11-23T10:02:18+00:00 · high severity · email marketing

Shortcodes load the wrong form styling: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Shortcodes load the wrong form styling We are using Benchmark shortcodes to load a sign up form into various pages on our site (the link provided is a good example of the issue).
bugs compatibility missing feature support lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed Shortcodes no longer load forms support · 2020-08-21T12:07:03+00:00 · medium severity · email marketing

Shortcodes no longer load forms: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: I have checked our settings and they all seem fine, no changes have been made to the theme in use, and no wordpress or plugin updates have been performed.
bugs compatibility missing feature support lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed Add ability to filter the html being sent to email campaigns support · 2020-07-23T13:54:02+00:00 · medium severity · email marketing

Add ability to filter the html being sent to email campaigns: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Add ability to filter the html being sent to email campaigns Hi, We use your plugin to send email campaigns, and have noticed in the most recent version that the post content sent to Benchmark from the plugin no longer has any filters applied to it or any means of hooking in to the process to allow us to add / manipulate the html sent to Benchmark.
bugs compatibility missing feature support lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint Why doesn’t create email campaign ? support · 2020-02-27T02:01:15+00:00 · medium severity · email marketing

Why doesn’t create email campaign ?: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Why doesn’t create email campaign ?
bugs compatibility missing feature support lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed Plugin Interface Not Loading/Failed to Authenticate support · 2019-08-17T11:07:14+00:00 · medium severity · email marketing

Plugin Interface Not Loading/Failed to Authenticate: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Plugin Interface Not Loading/Failed to Authenticate I just downloaded and installed the plugin, but every time I go to the interface page, I see “Click to use a new tab – if the below fails to authenticate properly.” I click that link, and a new tab opens with the same message.
bugs compatibility missing feature setup lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint Form sending wrong opt in email support · 2019-03-24T00:41:47+00:00 · medium severity · email marketing

Form sending wrong opt in email: users show bugs, support, setup pain that may indicate a product gap.

Evidence: Form sending wrong opt in email When submitted, the form is sending the double opt-in confirmation email in English even though my Sign Up Form opt in email text in Benchmark is in Chinese text.
bugs support setup lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed Redirect after form submits support · 2019-02-06T16:14:57+00:00 · high severity · email marketing

Redirect after form submits: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence: The page I need help with: [ log in to see the link] When the form is submitted it reloads and doesn’t scroll down to where the form is.
bugs missing feature support migration lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed How to set the from address support · 2019-02-06T16:12:00+00:00 · low severity · email marketing

How to set the from address: users show missing feature, support, setup pain that may indicate a product gap.

Evidence: At the moment it is using my accounts email address, but I don’t want this.
missing feature support setup easy lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint Email field automatically populated support · 2019-02-05T17:46:04+00:00 · medium severity · email marketing

Email field automatically populated: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: Email field automatically populated The email field is always automatically populated with the Benchmark account user’s email address.
bugs compatibility support setup lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed Not Sending with Gutenberg support · 2018-12-21T12:08:24+00:00 · medium severity · email marketing

Not Sending with Gutenberg: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Has anyone else experienced any issues?
bugs compatibility missing feature support lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed An issue with form validation support · 2018-02-02T19:30:09+00:00 · medium severity · email marketing

An issue with form validation: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: An issue with form validation Hello, I found some issues with form validation (plugin version is 2.6).
bugs compatibility support value lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint changing activation massage support · 2017-10-24T13:50:38+00:00 · medium severity · email marketing

changing activation massage: users show missing feature, support pain that may indicate a product gap.

Evidence: So I would like to change the message showing after submission ( A verification email has been sent.
missing feature support email lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint Multi Select Instead of Dropdown in List Selector support · 2017-03-15T15:31:47+00:00 · medium severity · email marketing

Multi Select Instead of Dropdown in List Selector: users show missing feature, setup pain that may indicate a product gap.

Evidence: Multi Select Instead of Dropdown in List Selector Hi Love this plugin.
missing feature setup value quality lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs
source plugin