WPIntell

Market

wordpress support ticket

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

42 / 42 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

0 rows have source counts but still need direct links.

Evidence

Open evidence explorer
mixed support staff avatars are broken

support staff avatars are broken: users show bugs, compatibility, performance pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · support staff avatars are broken PNG and JPG images of support staff avatars are not available or link is broken or unstable. mixed Fluent Support Portal Login Issue

Fluent Support Portal Login Issue: users show security, bugs, compatibility pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Fluent Support Portal Login Issue Hi Fluent Team! mixed Fluent support reinstallation triggers fatal error

Fluent support reinstallation triggers fatal error: users show bugs, compatibility, performance pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Fluent support reinstallation triggers fatal error Hi, I had uninstalled Fluent Support and Pro over a year ago. complaint cannot enable FluentCRM integration

A missing save option prevents enabling the advertised FluentCRM integration, making the software unusable for that main selling point.

Fluent Support – Helpdesk & Customer Support Ticket System · The software is currently unusable. Integration with Fluent CRM is a main selling point, and it doesn’t work because you forgot the “save” button. complaint Signup Email Verification Code Expires Immediately

A timezone handling bug caused signup email verification codes to expire immediately, blocking users from completing registration in some environments.

Fluent Support – Helpdesk & Customer Support Ticket System · users cannot complete registration mixed Unauthorized Access 401

Unauthorized Access 401: users show security, bugs pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Unauthorized Access 401 Hi, after updating the plugin to the new version (1.8.7) this error appears in the browser console (in guest mode). complaint The latest version 1.10.2 throws a secerity error

A Fluent Support update added a nonce to ticket URLs, causing support portal ticket access to fail with a security check error until patched.

Fluent Support – Helpdesk & Customer Support Ticket System · blocks the access and throws an error with the text on the page “Security check failed. Please try again.” praise Disable login/registration

Disable login/registration: users show security, missing feature, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · I have a membership plugin and for security I need to make sure that plugin handles all the login/registration requests. praise Outstanding Support – Critical Bug Fixed Within Hours

Fluent Support quickly patched a critical update bug that blocked members from opening support tickets through email links.

Fluent Support – Helpdesk & Customer Support Ticket System · preventing our members from accessing support tickets via email complaint Ugly and a disappointment

Ugly and a disappointment: users show bugs, missing feature, pricing pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Ugly and a disappointment Coming from FluentCRM I thought this would be the perfect support solution in terms of the integration there, however it’s nothing like it. mixed Email Piping

Email Piping: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Email Piping I am testing out the free version and its on our website and I managed to add ‘Support’ tab in the woocommerce portal. mixed Frontend styling is poor and can’t be edited with Yellow Pencil

Frontend styling is poor and can’t be edited with Yellow Pencil: users show bugs, compatibility, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Frontend styling is poor and can’t be edited with Yellow Pencil This forced message is really not helpful: “ Customer Portal is only accessible by Customers. complaint Email Piping does not work (Premium Version)

Email Piping does not work (Premium Version): users show bugs, pricing, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Email Piping does not work (Premium Version) Paid for the premium version because my use case required email piping to work. mixed Fluent Support Registration Form not Connecting with Fluent Form

Fluent Support Registration Form not Connecting with Fluent Form: users show bugs, missing feature, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Fluent Support Registration Form not Connecting with Fluent Form I am currently trying to integrate the Fluent Support registration form with Fluent Forms, as I would like to customize the registration process. complaint Fluent Support Pro plugin

Fluent Support Pro plugin: users show bugs, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Fluent Support Pro plugin The plugin is absolutely useless. mixed #/ at the end of URL

#/ at the end of URL: users show bugs, performance, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · #/ at the end of URL Hello After I enter the shortcode for fluentsupport [fluent_support_portal] at the end of URL, there is always being added #/ so for example when the portal is on the page and it’s logged out or logged in as a customer you get url like this – example.com/#/ May I know how to remove that thing at the end being added by fluentsupport? mixed How to change ticket status manually

How to change ticket status manually: users show bugs, missing feature, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Is it possible to: 1. complaint attachment redirects not working

After an update, Fluent Support ticket attachments stored in Google Drive redirected to the WordPress admin dashboard until the vendor shipped a fix.

Fluent Support – Helpdesk & Customer Support Ticket System · redirects to the WordPress admin page instead of opening the file mixed attachment not loading or uploaded

attachment not loading or uploaded: users show bugs, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · attachment not loading or uploaded when i tried to upload attachment as customer and admin or support agent, the attachment cant be found in wordpress media files or the link it created. complaint Scrollbars missing

A Fluent Support ticket view lacks a visible scrollbar on a small high-resolution laptop screen, making previous replies hard to access and prompting the vendor to treat it as an accessibility improvement request.

Fluent Support – Helpdesk & Customer Support Ticket System · there is no scroll bar to scroll down the ticket to view previous replies complaint Allow Support Agents to Save Ticket Custom Fields Without Manage Settings Permis

Fluent Support requires broad Manage Settings permission before agents can save ticket custom fields, and the user wants a narrower control.

Fluent Support – Helpdesk & Customer Support Ticket System · agents currently need full Manage Settings permission just to save ticket custom field data praise Problem with translation file

Problem with translation file: users show missing feature, support, migration pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · If you’ve found any missing texts that cannot be translated, please share a list of them. question Missing translation

Missing translation: users show bugs, missing feature pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Missing translation Hi, I am translating using Loco Translate and a lot of words and texts are not in the pot file to be translated. complaint business_box_id in shortcode not working

A Fluent Support shortcode for a second business inbox shows tickets from the first inbox, while the Gutenberg block resets to Default.

Fluent Support – Helpdesk & Customer Support Ticket System · the tickets from the first inbox are displayed there. complaint What JS files should I exclude from defer/delay/combine in LiteSpeed

The user says LiteSpeed optimization prevents Fluent Support tickets from closing and asks which files must be excluded.

Fluent Support – Helpdesk & Customer Support Ticket System · The support isn’t closing. Also, answering this will be helpful to literally anyone trying to optimize page speed. complaint RTL support

The user asked whether Fluent Support would fix incomplete RTL compatibility, including alignment, border, and CSS issues.

Fluent Support – Helpdesk & Customer Support Ticket System · the plugin not fully RTL compatible even if we translate it. mixed How to Filter Emails to Prevent Sending

The user needs conditional blocking of outgoing support emails, and support says FluentSupport has no built-in option for this.

Fluent Support – Helpdesk & Customer Support Ticket System · does not have a built-in option to filter or block outgoing emails based on the customer’s email address praise Support is amazing

Support is amazing: users show compatibility, support, setup pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Support is amazing Not much more to say. praise Quick and profesional support

Quick and profesional support: users show bugs, missing feature, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Quick and profesional support I asked for a Memberpress integration for Fluent Support some few weeks ago, and the Fluent Support team were answering. praise BEST SUPPORT PLUGIN

BEST SUPPORT PLUGIN: users show missing feature, support, migration pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · BEST SUPPORT PLUGIN FluentSupport is the ultimate tool for streamlining customer support in the most efficient and user-friendly way possible. praise Moved From Help scout – Amazing plugin and support

Moved From Help scout – Amazing plugin and support: users show performance, missing feature, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Moved From Help scout – Amazing plugin and support Purchased the pro version, as this is needed to obtain the same features as Helpscout. complaint 6.9 version breaks the styles

Fluent Support styling disappeared after WordPress 6.9, with missing CSS for plugin classes under investigation.

Fluent Support – Helpdesk & Customer Support Ticket System · After 6.9 update complaint Cannot setup plugin

Fluent Support setup was blocked by a REST route method error on a multisite installation, likely due to site caching or request rewriting.

Fluent Support – Helpdesk & Customer Support Ticket System · I am stuck on Step 1. praise Amazing Support plugin

Amazing Support plugin: users show missing feature, support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Amazing Support plugin Hi Best support plugin for WordPress (by far) Perfect integration with Fluent CRM and Fluent Forms Please add the ability for an agent to create a ticket on his name (not under the name of the client) so that an agent can post information relevant to a client also about design : please enable customization of text area (font / font siz praise Works great!!

Works great!!: users show support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Works great!! praise Great support

Great support: users show support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Great support Love the plugin. praise go for it !

go for it !: users show support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · love this app 😍 and support is realy fast love this app 😍 and support is realy fast praise Professioneel supaProfessional supportport

Professioneel supaProfessional supportport: users show support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Professioneel supaProfessional supportport Despite my many questions before we made the purchase, I was helped mega well with text photos and videos. praise Very Helpful Support Team!

Very Helpful Support Team!: users show support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Very Helpful Support Team! praise Perfect

Perfect: users show support pain that may indicate a product gap.

Fluent Support – Helpdesk & Customer Support Ticket System · Perfect I wanted to use Fluent Support to capture the user’s concerns as tickets and have my team review it as any other ticketing system, but wordpress based and cost effective.