WPIntell

Market

wordpress chat

Wordpress Chat matters only if the evidence supports a paid workflow around reducing support load and keeping customer conversations moving, not a list of isolated fixes. The current commercial thesis is: Support-heavy sites lose time when repeated questions, comments, chats, and unresolved issues are scattered across tools. The entry wedge is to group repeated conversation patterns, generate support-ready diagnostics, and route urgent threads before they become churn.

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

66 / 96 rows with source links

68.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

30 rows with no attached evidence

0 rows have source counts but still need direct links.

Opportunity Summary

Full report

Build a support triage and conversation operations plugin for support-heavy site owners, agencies, and community operators: Support-heavy sites lose time when repeated questions, comments, chats, and unresolved issues are scattered across tools. The first wedge is to group repeated conversation patterns, generate support-ready diagnostics, and route urgent threads before they become churn.

The unmet need is not the individual complaint. It is the recurring business workflow: Support-heavy sites lose time when repeated questions, comments, chats, and unresolved issues are scattered across tools. Current stage: commercial plugin opportunity.

Competitors

4 shown
Live Chat by User.com 100 installs · 5.0
praise owner
-100.0%momentum 34.0weakness 0/2pain/praise

Weakness evidence: stale update history.

source 1

Evidence

Open evidence explorer
complaint Still needs work

Still needs work: users show security, bugs, missing feature pain that may indicate a product gap.

Group Chat & Video Chat by AtomChat · Still needs work Very easy to set up and use, but not being able to turn off notification sounds is a real problem, especially when embedding chat next to a live event that people are trying to listen to! mixed too serious security issue

too serious security issue: users show security, bugs, missing feature pain that may indicate a product gap.

WSChat – WordPress Live Chat · too serious security issue Dear dev team, Please check your agent setting with adding roles, If you add an staff account to agent, it will have both admin and existing permissions to the agent. complaint Admin screen not working wordpress compatibility bug

Admin screen not working wordpress compatibility bug: users show bugs, compatibility, support pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · Admin screen not working wordpress compatibility bug Hi we are getting the following error in our chat plugin. complaint Spam

Spam: users show security pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Spam All of a sudden we are receiving numerous spam messages in a day. complaint 2.3 < 2.22

2.3 < 2.22: users show security pain that may indicate a product gap.

Pure Chat – Live Chat & More! · 2.3 < 2.22 Thanks for fixing the vulnerability in 2.22. complaint Chat for desired pages only

Chat for desired pages only: users show bugs, missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · However I miss one important feature, which is setting for chat widget at desired web pages only. complaint help us solve the issue

help us solve the issue: users show bugs, missing feature, support pain that may indicate a product gap.

WSChat – WordPress Live Chat · help us solve the issue Dear developer, I just installed your plugin successfully and have take some tests. complaint Multisite

Multisite: users show bugs, compatibility, support pain that may indicate a product gap.

WSChat – WordPress Live Chat · The WS chat plugin is fully compatible with multi-site environments. complaint Continuous Requests Causing Issues in Gutenberg Editor

Continuous Requests Causing Issues in Gutenberg Editor: users show bugs, compatibility, performance pain that may indicate a product gap.

WSChat – WordPress Live Chat · Continuous Requests Causing Issues in Gutenberg Editor Hello, It’s a very useful and well-designed plugin. complaint Holding me hostage

Holding me hostage: users show bugs, missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Holding me hostage I installed it and then our company decided they did not want a chat feature. complaint Widget doesn't look right in theme

Widget doesn't look right in theme: users show bugs, compatibility, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Widget doesn't look right in theme I installed the widget on our test site but it doesn’t display correctly. complaint Severely impacts site load speed

Severely impacts site load speed: users show performance, missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Severely impacts site load speed Steer clear, it seemed to be a great plugin but it slows your site to the point of no return and when removed it basically deleted my site front page. complaint Pure Chat Widget Not Appearing

Pure Chat Widget Not Appearing: users show bugs, missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Pure Chat Widget Not Appearing This is more a notification of how I solved the issue rather than a problem. mixed Add To cart Button not wroking in wocommorce

Add To cart Button not wroking in wocommorce: users show bugs, compatibility, support pain that may indicate a product gap.

Live Chat by User.com · Add To cart Button not wroking in wocommorce Hi… i have woocommerce problem when i install the plugins and when i clicked add to cart button then after add to cart button is loading.no return message is give me. complaint wordpress error

wordpress error: users show bugs, compatibility, support pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · wordpress error hi when i activate the plugin into my website i got this error: Um erro do tipo E_ERROR foi causado na linha 373 do arquivo (an error type E on line 373) ***/public_html/wp-content/plugins/jivochat/class-jivosite.php. complaint Widget no longer showing

Widget no longer showing: users show compatibility, support, setup pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · I have tried to reinstall the plugin although it says it will be showing, it isnt. complaint How to minify JavaScript and CSS

How to minify JavaScript and CSS: users show performance, support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · How to minify JavaScript and CSS Hi, Firstly I would just like to note that I have installed the PureChat widget to my site by embedding the script in each page, rather than by using the plugin, so I am not quite sure that you will be able to help. complaint Notice: Undefined property

Notice: Undefined property: users show bugs, compatibility, support pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · Notice: Undefined property I get this error Notice: Undefined property: jivosite :: $ widget_id in /var/www/admin/data/www/nogins-foto.ru/wp-content/plugins/jivochat/jivosite.php on line 158 The page I need help with: [ log in to see the link] I get this error Notice: Undefined property: jivosite :: $ widget_id in /var/www/admin/data/www/nogins-foto.ru/wp-co complaint no updates for over a year no forum responses for almost 3 years

no updates for over a year no forum responses for almost 3 years: users show bugs, support, setup pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · no updates for over a year no forum responses for almost 3 years No updates for over a year no forum responses for almost 3 years. complaint Why do you need to lie?

Why do you need to lie?: users show compatibility, missing feature pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · It says: “We offer a completely free edition that works for up to 5 agents, forever.” Thats not true, when you signup it says that the trial ends on 15 days. complaint Not able to pick a widget

Not able to pick a widget: users show bugs, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Not able to pick a widget Hello, I have installed and activated the Pure Chat plugin in my wordpress site. mixed Cannot use object of type WP(php373)

Cannot use object of type WP(php373): users show bugs, compatibility, support pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · Cannot use object of type WP(php373) Suddenly, starting yesterday, agents were no longer able to log in to chat.Error message is here. mixed Need to Move Mobile Button Upward Vertically- Please Help

Need to Move Mobile Button Upward Vertically- Please Help: users show bugs, compatibility, missing feature pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · Need to Move Mobile Button Upward Vertically- Please Help Is there a way to move the mobile chat button upward? mixed WPML and pure chat

WPML and pure chat: users show bugs, support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · WPML and pure chat Hi, is there any chance to configure it to work with WPML ? mixed Still getting the “load_plugin_textdomain” notice in 1.2+

Still getting the “load_plugin_textdomain” notice in 1.2+: users show bugs, compatibility, support pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · [18-May-2018 18:54:40 UTC] PHP Notice: load_plugin_textdomain was called with an argument that is deprecated since version 2.7.0 with no alternative available. complaint Translate plugin?

Translate plugin?: users show compatibility, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Thanks for a great plugin, it’s almost exactly what I needed. complaint I have uninstalled and deleted the plugin but the chat icon is still visible.

I have uninstalled and deleted the plugin but the chat icon is still visible.: users show support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · I have uninstalled and deleted the plugin but the chat icon is still visible. complaint Displayed “Unable to start chat. Please try again” error while send chat request

Displayed “Unable to start chat. Please try again” error while send chat request: users show bugs, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Please try again” error while send chat request Hello, I added this chat box into my site. complaint Does it support private one to one chat ?

Does it support private one to one chat ?: users show missing feature, support pain that may indicate a product gap.

Team Chatz · Does it support private one to one chat ? complaint Chat Box Display

Chat Box Display: users show support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Chat Box Display Good morning, First I just want to say thank you so much for the amazing plug-in, it’s been a great help! complaint Avoid Document.Write()

Avoid Document.Write(): users show bugs, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Avoid Document.Write() After running a GTMetrix scan, I have this issue in accordance with your plugin. complaint Cron issue

Cron issue: users show bugs, compatibility pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · Cron issue The plugin is causing the following warning every time wp-cron runs: PHP Warning: The magic method Jivosite::__wakeup() must have public visibility in …/wp-content/plugins/jivochat/class-jivosite.php on line 144 The plugin is causing the following warning every time wp-cron runs: PHP Warning: The magic method Jivosite::__wakeup() must have public complaint Agent pics missing

Agent pics missing: users show missing feature, support pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · Agent pics missing I’ve noticed for a while now that the chat box doesnt look normal – doesnt display agent pics etc. complaint set up

set up: users show support, setup pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · Or after clicking, the other party installs the corresponding app and the corresponding app will automatically jump to the corresponding app without confirmation operation? complaint Google conversion tracking

Google conversion tracking: users show compatibility, setup pain that may indicate a product gap.

WSChat – WordPress Live Chat · Google conversion tracking How can i setup this? complaint Issues

Issues: users show bugs, missing feature pain that may indicate a product gap.

JivoChat Live Chat – WP live chat plugin for WordPress · Issues Hi two things. complaint Voice and video call for users

Voice and video call for users: users show compatibility, missing feature pain that may indicate a product gap.

Group Chat & Video Chat by AtomChat · like facebook with the template: Olympus – Social Networking WordPress Theme Hello . complaint It works, but slow site performance / load times

It works, but slow site performance / load times: users show bugs, performance pain that may indicate a product gap.

Pure Chat – Live Chat & More! · It works, but slow site performance / load times It works grate, but it does add a bit of extra time to to load your website when enabled. complaint Doesn’t work

Doesn’t work: users show support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Doesn’t work Doesn’t work on my website even if I followed the installation procedure step by step. complaint too expensive

too expensive: users show pricing pain that may indicate a product gap.

Group Chat & Video Chat by AtomChat · too expensive Really an excellent quality product, the best currently, but too expensive to starting new communities without users, it would require a free plan up to a maximum of 25 users Really an excellent quality product, the best currently, but too expensive to starting new communities without users, it would require a free plan up to a maximum of 25 us