Themes
All themesNo clustered themes yet.
Market
online chat
Online Chat matters only if the evidence supports a paid workflow around reducing support load and keeping customer conversations moving, not a list of isolated fixes. The current commercial thesis is: Support-heavy sites lose time when repeated questions, comments, chats, and unresolved issues are scattered across tools. The entry wedge is to group repeated conversation patterns, generate support-ready diagnostics, and route urgent threads before they become churn.
Proof Health
Open evidenceCommercial opportunities need traceable source links before they are treated as build-worthy.
72 / 89
rows with source links
80.9% of this page's analysis has direct source links.
0
build-decision rows missing links
0 rows here require auditable proof before promotion.
17
rows with no attached evidence
0 rows have source counts but still need direct links.
Opportunity Summary
Full reportBuild a support triage and conversation operations plugin for support-heavy site owners, agencies, and community operators: Support-heavy sites lose time when repeated questions, comments, chats, and unresolved issues are scattered across tools. The first wedge is to group repeated conversation patterns, generate support-ready diagnostics, and route urgent threads before they become churn.
The unmet need is not the individual complaint. It is the recurring business workflow: Support-heavy sites lose time when repeated questions, comments, chats, and unresolved issues are scattered across tools. Current stage: commercial watchlist.
Competitors
5 shown
Smartsupp – live chat, AI shopping assistant and chatbots
20.0K installs · 4.7
praise owner
-100.0%momentum
50.4weakness
12/28pain/praise
Pain still appears around bugs, support despite praise for quality, easy.
Free Live Chat Support
600 installs · 4.0
praise owner
-100.0%momentum
48.6weakness
19/21pain/praise
Pain still appears around support, missing feature despite praise for quality, support.
WP User Chat
10 installs · 2.3
watchlist
-100.0%momentum
48.2weakness
4/1pain/praise
Open gap: users report support, missing feature without a matching collected praise theme.
Goftino
10.0K installs · 3.7
watchlist
-100.0%momentum
30.8weakness
2/4pain/praise
Weakness evidence: below-average rating.
SiteHeart
60 installs · 5.0
watchlist
-100.0%momentum
34.2weakness
0/3pain/praise
Weakness evidence: stale update history.
Evidence
Open evidence explorer
complaint
Error
Error: users show bugs, compatibility, missing feature pain that may indicate a product gap.
RA-Zopim Plugin · Error Hello, I get this error in my index webpage after install this plugin Fatal error: Call to undefined function ra_retrieve_options() in /home/tudinero/public_html/wp-content/plugins/ra-zopim/ra_zopim.php on line 62 http://wordpress.org/extend/plugins/ra-zopim/ Hello, I get this error in my index webpage after install this plugin Fatal error: Call to und complaint broken my sitebroken my site: users show bugs, support, setup pain that may indicate a product gap.
Free Live Chat Support · broken my site when i install this plugin, then delete my all data, and my site is broken, i don’t know what is problem? complaint Plugin Cross-site scripting/forgery vulnerability fix?Plugin Cross-site scripting/forgery vulnerability fix?: users show security, performance, support pain that may indicate a product gap.
Free Live Chat Support · Plugin Cross-site scripting/forgery vulnerability fix? mixed It doesn’t check properly the presence of WooCommerceIt doesn’t check properly the presence of WooCommerce: users show bugs, compatibility, missing feature pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · It doesn’t check properly the presence of WooCommerce Hello your plugin has some WooCommerce functions, but if you disable WooCommerce on specific pages they trigger fatal errors. mixed Installed but Preview shows broken linkInstalled but Preview shows broken link: users show bugs, setup pain that may indicate a product gap.
WP Mibew · Installed but Preview shows broken link “URL where your chat is installed” What is this supposed to be pointing too? mixed How to use Smartsupp with Content security policy (CSP)?How to use Smartsupp with Content security policy (CSP)?: users show security, missing feature, support pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · How to use Smartsupp with Content security policy (CSP)? neutral Plugin VulnerabilityPlugin Vulnerability: users show security, performance, support pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · Plugin Vulnerability Hi, When will this vulnerability be patched? complaint Smartsupp Live Chat issue with google page speedinsightSmartsupp Live Chat issue with google page speedinsight: users show bugs, performance, missing feature pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · Smartsupp Live Chat issue with google page speedinsight Hi in google page speed insight https://developers.google.com/speed/pagespeed/insights/ while testing website speed down by use of live chat your plugin. complaint console errorconsole error: users show bugs, compatibility, missing feature pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · console error Hi, after some updates (theme / core) i see that there is an error in console: net::ERR_NAME_NOT_RESOLVED loader.js:2 https://widget-tracker.smartsupp.com/track/options?key=9314a9d046cd498a853ec7c2d619682e0747d96d&options=cookieDomain,sitePlatform&domain=liveflooring.com what is going on? complaint 401 code, incorrect password, message, the provided password is an invalid401 code, incorrect password, message, the provided password is an invalid: users show bugs, missing feature, support pain that may indicate a product gap.
Free Live Chat Support · 401 code, incorrect password, message, the provided password is an invalid Hi, after i install Wordfence in my wordpress, I have not being able to integrate my third party plugin where i use Koalawriter and Textbuilder ai to make my blog. mixed [Plugin: WP Mibew] widgets drag and drop functionality would not work when the plugin is activated[Plugin: WP Mibew] widgets drag and drop functionality would not work when the plugin is activated: users show bugs, compatibility, performance pain that may indicate a product gap.
WP Mibew · [Plugin: WP Mibew] widgets drag and drop functionality would not work when the plugin is activated Just recently tested out the plugin to a locally installed wordpress 3.4 after installing the software. mixed Chat icon is not visibleChat icon is not visible: users show bugs, compatibility, support pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · Chat icon is not visible Hi, I have add your plugin in wordpress but it does not worked , then i added it with manually code which is provided but still it does not work. mixed Hide Chat bubble on entire websiteHide Chat bubble on entire website: users show bugs, missing feature, support pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · I Discovered this amazing plugin a couple of weeks ago and it’s only now that I have time to go deep in it… I have to say What a fantastic plugin you made here! complaint Not showing on some devicesNot showing on some devices: users show bugs, missing feature, support pain that may indicate a product gap.
Free Live Chat Support · And I have disbaled the hide for mobile option. complaint free vs paidfree vs paid: users show missing feature, pricing, support pain that may indicate a product gap.
Free Live Chat Support · free vs paid It’s confusing to discern from the description and from your website what features are “Forever Free”, and what are Premium/free for 30 days. complaint Does not work. Took down whole site.Does not work. Took down whole site.: users show bugs, missing feature, setup pain that may indicate a product gap.
RA-Zopim Plugin · Does not work. complaint cannot get chat to load using the plugincannot get chat to load using the plugin: users show bugs, performance, support pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · cannot get chat to load using the plugin Hi there, I have recently moved the shop to a litespeed server, and upgraded to WordPress 6.3.2. complaint Missing Client FunctionMissing Client Function: users show missing feature, support, migration pain that may indicate a product gap.
Free Live Chat Support · Missing Client Function only suggestion 1. complaint Free plan only allows 2 chats per dayFree plan only allows 2 chats per day: users show pricing, support, setup pain that may indicate a product gap.
Free Live Chat Support · Free plan only allows 2 chats per day If you only foresee your website as requiring not more than 2 chat sessions per day, then this plugin is excellent and does what it says. complaint Realy slow queries on frontendRealy slow queries on frontend: users show bugs, performance pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · Realy slow queries on frontend Hello, I am trying to find why is frontend so slow when user is login. complaint Not possible to include in specific WP postsNot possible to include in specific WP posts: users show missing feature, support pain that may indicate a product gap.
Free Live Chat Support · Not possible to include in specific WP posts I need something which I can manually include (or exclude) on a per post basis. complaint Non è gratisNon è gratis: users show missing feature, support pain that may indicate a product gap.
Free Live Chat Support · LiveSupporti is Free and allows you to chat with your website visitors providing you unlimited chats, unlimited concurrent chats, encryption and you can see who is browsing on your website in real-time. complaint Plugin not working, server downPlugin not working, server down: users show pricing, support pain that may indicate a product gap.
Free Live Chat Support · Plugin not working, server down Hi, Im using the paid version and since yesterday your server is down and your site is also down. mixed Can’t RemoveCan’t Remove: users show compatibility, missing feature, support pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · I have uninstalled and gone through all the so called support but the icon is still there. mixed Conflict with appresserConflict with appresser: users show bugs, compatibility, support pain that may indicate a product gap.
Free Live Chat Support · Conflict with appresser Hi, I want to use this on a site with appresser but their appears to be a conflict. mixed Showing nothingShowing nothing: users show compatibility, support, setup pain that may indicate a product gap.
WP Mibew · Showing nothing Hi, I installed this plugin but see nothing in my theme. mixed Do I have to be logged in to my WordPress dashboard to use this?Do I have to be logged in to my WordPress dashboard to use this?: users show compatibility, pricing, support pain that may indicate a product gap.
Free Live Chat Support · So, I have to be logged into /mydomain/wp-login.php and then in Lively Chat in order to use this? complaint All the users are seen to be offlineAll the users are seen to be offline: users show bugs, support pain that may indicate a product gap.
WP User Chat · Can you please send any scrrensohts for this error? complaint Delete chatsDelete chats: users show missing feature, support pain that may indicate a product gap.
Free Live Chat Support · iR Hi there and sorry for the late reply. complaint DatabaseDatabase: users show performance, setup pain that may indicate a product gap.
Personal Chat room · Database So, the setup requires database information- does it want the website’s MAIN database it’s using or create a new one? complaint plugin js conflict with wordpress theme how to solve?plugin js conflict with wordpress theme how to solve?: users show compatibility, support pain that may indicate a product gap.
Free Live Chat Support · plugin js conflict with wordpress theme how to solve? complaint Idea box for cool pluginIdea box for cool plugin: users show missing feature, support pain that may indicate a product gap.
WP User Chat · Idea box for cool plugin Hi, Before i leave the idea, i would like to know if the plugin still support update? complaint Show tickets on websiteShow tickets on website: users show missing feature, support pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · Show tickets on website Hello, Is it possible to display the ticket list on the website for the visitors please? complaint can show mysite to wp mibew users on next version?can show mysite to wp mibew users on next version?: users show support, setup pain that may indicate a product gap.
WP Mibew · I had downloaded, installed and configured the Mibew chat software on mysite,and i can serve user free. complaint Plugin down, Site downPlugin down, Site down: users show pricing, support pain that may indicate a product gap.
Free Live Chat Support · Plugin down, Site down I’m using the paid version and the their server has been down all day. complaint Does this support User to User chatDoes this support User to User chat: users show support pain that may indicate a product gap.
WP User Chat · Does this support User to User chat Does this support logged in User to User chat ? complaint IOS app notificationsIOS app notifications: users show bugs pain that may indicate a product gap.
Free Live Chat Support · IOS app notifications IOS app notifications does not work, so I cannot get any notification when someone tried to chat me unless I am waiting in my phone with app open. mixed Plugin not translation readyPlugin not translation ready: users show bugs, compatibility, support pain that may indicate a product gap.
Free Live Chat Support · Plugin not translation ready Hi, In case you want to have support from the global WordPress community for the translation of your plugin and have the translations hosted on translate.wordpress.org, please note that this is currently not possible. mixed Also error trying to install smartsupp chatAlso error trying to install smartsupp chat: users show bugs, support, setup pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · Also error trying to install smartsupp chat Hi, if I get an error on trying to insert smartsupp chat, is it also because I am using wordpress local by flywheel on the laptop. mixed Hide chat in Oxygen builderHide chat in Oxygen builder: users show bugs, missing feature, support pain that may indicate a product gap.
Smartsupp – live chat, AI shopping assistant and chatbots · Hide chat in Oxygen builder I, i’m using smartsupp wordpress chat support plugin on my site builded with Oxygen Builder.