complaint
review · high severity · relevance 1.0
Support was not as I had hoped
Support was not as I had hoped: users show bugs, compatibility, missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
compatibility
missing feature
support
Proof Blocked
card complete
Evidence linked to opportunity
2 star review
3 replies
MyRewards · Support was not as I had hoped Seems like it could/should be a decent package, it took me a while to configure to something I was looking for, however bugs started to form soon after, when contacting customer support here is how the email response finished: “I’m not here to force you to use our plugin instead of another one.
complaint
review · high severity · relevance 1.0
Sent hundreds of emails to customers without warning
Sent hundreds of emails to customers without warning: users show security, bugs, missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
security
bugs
missing feature
pricing
Proof Blocked
card complete
Evidence linked to opportunity
1 star review
6 replies
MyRewards · Sent hundreds of emails to customers without warning Installed this plugin to test and see if does what it says.
complaint
support · high severity · relevance 1.0
MyRewards without online payment
MyRewards without online payment: users show compatibility, missing feature, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
missing feature
pricing
migration
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
MyRewards · MyRewards without online payment Can the plugin import customer data from a form?
complaint
support · high severity · relevance 1.0
MyRewards causes missing WooCommerce emails + DB “commands out of sync” error
MyRewards causes missing WooCommerce emails + DB “commands out of sync” error: users show bugs, compatibility, performance pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
compatibility
performance
missing feature
Proof Blocked
card complete
Evidence linked to opportunity
6 replies
MyRewards · MyRewards causes missing WooCommerce emails + DB “commands out of sync” error Hi, We are experiencing an issue that we have been able to isolate to the MyRewards plugin.Context WordPress + WooCommerce (latest versions) Payment methods: ifthenpay (MB WAY / Multibanco, asynchronous callbacks) Moloni plugin generates invoices when order reaches processing Custo
complaint
support · high severity · relevance 0.97
Vulnerability in version 5.4.14
Vulnerability in version 5.4.14: users show security, compatibility, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
security
compatibility
pricing
migration
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
MyRewards · Vulnerability in version 5.4.14 I am getting reports of a cross-site scripting vulnerability in v5.4.14.
complaint
support · high severity · relevance 0.96
Send multiple emails to inform for the user for the remain points that they need
Send multiple emails to inform for the user for the remain points that they need: users show missing feature, pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
support
easy
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
MyRewards · Send multiple emails to inform for the user for the remain points that they need Hello, I would like to ask if it is possible (free or pro version) to send a new email after making their registration and their purchase, to receive an email that informs them how many points they have earned and how many points are needed, in order to receive the gift voucher?
mixed
support · high severity · relevance 0.94
Assistance Required for Website Link Integration
Assistance Required for Website Link Integration: users show missing feature, pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
support
setup
Proof Blocked
card complete
Evidence linked to opportunity
4 replies
MyRewards · Assistance Required for Website Link Integration Hello MyRewards team, I hope this message finds you well.
mixed
support · high severity · relevance 0.88
Plugin has been removed
Plugin has been removed: users show security, support, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
security
support
setup
easy
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
MyRewards · Should I deactivate / uninstall it?
complaint
review · high severity · relevance 0.85
NOT FREE Payment in Euro’s
NOT FREE Payment in Euro’s: users show missing feature, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
value
payment
Proof Blocked
card complete
Evidence linked to opportunity
1 star review
1 replies
MyRewards · NOT FREE Payment in Euro’s Free version is 5% of paid version and is only a TRIAL SUBSCRIPTION.
complaint
review · high severity · relevance 0.85
Fake plugin!
Fake plugin!: users show bugs, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
pricing
reliable
value
Proof Blocked
card complete
Evidence linked to opportunity
1 star review
1 replies
MyRewards · Free version doesn’t work!
complaint
support · medium severity · relevance 0.93
Setup Wizard Keeps Resetting
Setup Wizard Keeps Resetting: users show bugs, performance, missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
performance
missing feature
support
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
MyRewards · Setup Wizard Keeps Resetting Hello and good day.
complaint
support · medium severity · relevance 0.93
Points for unapproved review
Points for unapproved review: users show bugs, compatibility, missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
compatibility
missing feature
support
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
MyRewards · Points for unapproved review Hello, first of all, thank you for a great plugin.
complaint
support · medium severity · relevance 0.92
Plugin not appearing anywhere on the website.
Plugin not appearing anywhere on the website.: users show missing feature, pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
support
setup
Proof Blocked
card complete
Evidence linked to opportunity
4 replies
MyRewards · I have installed the plugin, but I cannot get it to appear on the website after installing it.
complaint
support · medium severity · relevance 0.88
Advanced Dynamic Pricing and Discount Rules compatibility
Advanced Dynamic Pricing and Discount Rules compatibility: users show bugs, compatibility, missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
compatibility
missing feature
pricing
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
MyRewards · Advanced Dynamic Pricing and Discount Rules compatibility Hello, I ran into a problem, when product with “Advanced Dynamic Pricing and Discount Rules” plugin applied rules is in cart + individual coupon + loyalty points on cart = loyalty points are just ignored and removed.
mixed
support · medium severity · relevance 0.85
Myrewards Social Share
Myrewards Social Share: users show compatibility, missing feature, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
missing feature
pricing
support
Proof Blocked
card complete
Evidence linked to opportunity
9 replies
MyRewards · Myrewards Social Share Hi, how is the Social Share option in case MyReward looks like in practice?
mixed
support · medium severity · relevance 0.85
Can not locate the Add-ons interface inside the plugin
Can not locate the Add-ons interface inside the plugin: users show missing feature, pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
support
migration
Proof Blocked
card complete
Evidence linked to opportunity
5 replies
MyRewards · Can not locate the Add-ons interface inside the plugin Hello, I am trying to find the add-ons menu that you suggest here https://plugins.longwatchstudio.com/kb/wr-addons-points-history-excel-export/ so that I can install the export to excel, but I could not find it anywhere inside the plugin.
complaint
support · medium severity · relevance 0.81
Updates error
Updates error: users show bugs, pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
pricing
support
value
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
MyRewards · Updates error Hi, The update doesn’t download and gives error message already for longer time (error: downloading not succeeded.
complaint
support · medium severity · relevance 0.81
Points are rounding up, but I want them to round down
Points are rounding up, but I want them to round down: users show compatibility, missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
missing feature
support
value
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
MyRewards · Is there any setting or filter available to make the plugin round down instead of rounding up?
complaint
support · medium severity · relevance 0.8
Get points of certain user by User ID
Get points of certain user by User ID: users show compatibility, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
setup
easy
quality
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
MyRewards · Get points of certain user by User ID I’m developing a theme for my company.
mixed
support · medium severity · relevance 0.79
Woorewards Plugin
Woorewards Plugin: users show bugs, missing feature, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
missing feature
pricing
support
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
MyRewards · Woorewards Plugin woorewards plugin for issue [lws_sponsorship button=”Send” unlogged=”false”] this above shortcode used but issue for unlogged is false but non logged in user open popup used for shortcode use for referral friends input box always show issue woorewards plugin for issue [lws_sponsorship button=”Send” unlogged=”false”] this above shortcode use
mixed
support · medium severity · relevance 0.78
Need to improve the email notification system and complete shordcode for email
Need to improve the email notification system and complete shordcode for email: users show missing feature, pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
support
support
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
MyRewards · Need to improve the email notification system and complete shordcode for email Need to improve the email notification system and complete shordcode for email Too little shortcode for email, such as remaining available points is no shortcode to be inserted in the email?
mixed
support · medium severity · relevance 0.78
Points per URL visited (QR code scanned) in given time frame??
Points per URL visited (QR code scanned) in given time frame??: users show missing feature, support, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
support
setup
value
Proof Blocked
card complete
Evidence linked to opportunity
4 replies
MyRewards · Points per URL visited (QR code scanned) in given time frame??
mixed
support · medium severity · relevance 0.78
MyRewards (Free Version) few questions
MyRewards (Free Version) few questions: users show missing feature, pricing, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
setup
reliable
Proof Blocked
card complete
Evidence linked to opportunity
5 replies
MyRewards · MyRewards (Free Version) few questions Hi.
complaint
support · medium severity · relevance 0.75
Point shortcode on single products dont show on iphone
Point shortcode on single products dont show on iphone: users show bugs, compatibility pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
compatibility
elementor
Proof Blocked
card complete
Evidence linked to opportunity
MyRewards · This shortcode: for displaying points does not work on iphone for us.
complaint
support · medium severity · relevance 0.69
Rewards system button/popup
Rewards system button/popup: users show missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
easy
value
form
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
MyRewards · Rewards system button/popup hi, is there a simple way to have a floating button open a pop-up with information on the rewards system?
praise
review · medium severity · relevance 0.62
Great plugin and perfect support
Great plugin and perfect support: users show bugs, missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
missing feature
support
setup
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Great plugin and perfect support I have been using the Myrewards plugin for a little over a year.
praise
review · medium severity · relevance 0.56
Great support, robust plugin
Great support, robust plugin: users show bugs, support, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
support
setup
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Great support, robust plugin I had a rather complex use case for creating a rewards system and Woorewards (specifically Yves) walked me through the process, helped setup the system and troubleshooted issues.
praise
review · medium severity · relevance 0.56
More Features Than Most Reward Systems and Excellent Support.
More Features Than Most Reward Systems and Excellent Support.: users show compatibility, missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
missing feature
support
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · More Features Than Most Reward Systems and Excellent Support.
praise
review · medium severity · relevance 0.5
Good plugin and very good support
Good plugin and very good support: users show support, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
setup
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Good plugin and very good support I’ve installed the plugin and try to param the sponsorship.
praise
review · medium severity · relevance 0.5
solved social login reward issues
solved social login reward issues: users show bugs, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
support
support
login
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · solved social login reward issues Jean is a very detailed and friendly support who explain clearly to me to solve my social login rewards issue.
praise
review · medium severity · relevance 0.5
Works as intended and great support
Works as intended and great support: users show bugs, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
support
easy
reliable
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Works as intended and great support We tried one of these types of rewards systems before but gave up because we couldn’t get it to work as advertised, and support ignored our emails.
praise
review · medium severity · relevance 0.5
Outstanding Support
Outstanding Support: users show bugs, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
support
support
reporting
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Outstanding Support Extremely responsive developer.
praise
review · medium severity · relevance 0.5
Ditto to everything everyone already said
Ditto to everything everyone already said: users show compatibility, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
support
reliable
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Ditto to everything everyone already said Super solid, well thought-out plugin with amazingly fast and competent support.
praise
review · medium severity · relevance 0.5
Excellent support, great plugin
Excellent support, great plugin: users show support, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
setup
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
1 replies
MyRewards · Excellent support, great plugin We found so far everything what we need to configure multiple rewarding scheme for backers, customers and influencers (and they are awarded differently).
praise
review · medium severity · relevance 0.5
Customer service at its best
Customer service at its best: users show missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
support
performance
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Customer service at its best Fast reply and they’re going to add a feature because I could not do what I needed.
praise
review · medium severity · relevance 0.5
Ease of Use is it’s own Reward!
Ease of Use is it’s own Reward!: users show missing feature, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
setup
easy
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · This plugin was easy to setup and has lots of great options for rewarding visitors and customers with points or coupons for encouraging loyalty.
praise
review · medium severity · relevance 0.5
Prompt & Helpful Support, Great Features
Prompt & Helpful Support, Great Features: users show missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
support
support
performance
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Prompt & Helpful Support, Great Features Support has been extremely helpful with the updates and requirements along with efficient and prompt response.
praise
review · medium severity · relevance 0.5
Best loyalty plugin and support for WordPress that there is
Best loyalty plugin and support for WordPress that there is: users show missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
support
support
value
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Best loyalty plugin and support for WordPress that there is This is the most feature rich and thought after plugin for customer loyalty that I know and I spent a lot of time researching which plugin to use for our shop.
praise
review · medium severity · relevance 0.5
Featured-rich rewards plugin and Great support!
Featured-rich rewards plugin and Great support!: users show missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
support
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Featured-rich rewards plugin and Great support!
praise
review · medium severity · relevance 0.44
Great support in no time!
Great support in no time!: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
support
value
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Great support in no time!
praise
review · medium severity · relevance 0.44
The Best Points and Rewards Plugin
The Best Points and Rewards Plugin: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
value
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · The Best Points and Rewards Plugin We have been evaluating 6 Points and Rewards plugins, and finally stopped at MyRewards.
praise
review · medium severity · relevance 0.44
Great plugin and excellent support
Great plugin and excellent support: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Great plugin and excellent support Great plugin and excellent support Great plugin and excellent support
praise
review · medium severity · relevance 0.44
Great plugin and support
Great plugin and support: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Great plugin and support Great plugin and support.
praise
review · medium severity · relevance 0.44
Amazing support & great software
Amazing support & great software: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
easy
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Amazing support & great software The plugin was exactly what our client was needing for their wine club website.
praise
review · medium severity · relevance 0.44
Au top
Au top: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Au top Un plugin très complet, et surtout, un support très réactif, à l’écoute et qui cherche et propose des solutions très concrètes en un temps record !
praise
review · medium severity · relevance 0.44
Grateful for their support
Grateful for their support: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
easy
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Grateful for their support I had launched my referral program today, and I had made a mistake with the shortcodes.
praise
review · medium severity · relevance 0.38
Thank you
Thank you: praise conversation with limited structured signal.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Thank you Awesome plugin for customers and webmaster, thank you for your work ! Awesome plugin for customers and webmaster, thank you for your work !
praise
review · medium severity · relevance 0.38
Ottimo plugin
Ottimo plugin: praise conversation with limited structured signal.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Ottimo plugin Un plugin ben fatto Un plugin ben fatto
praise
review · medium severity · relevance 0.38
Perfect plugin and perfect service
Perfect plugin and perfect service: users praise performance, quality, which suggests what competitors already do well.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
performance
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · Perfect plugin and perfect service Not only is this plugin great and has fantastic possibilities for building customer loyalty, but the customer service is impeccable.
praise
review · medium severity · relevance 0.38
Excellent plugin
Excellent plugin: users praise easy, quality, which suggests what competitors already do well.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
easy
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
1 replies
MyRewards · Excellent plugin Not so easy at the beginning but great job, thank a lot !
praise
review · medium severity · relevance 0.38
grazie
grazie: praise conversation with limited structured signal.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
MyRewards · grazie on ancora provato ma recensisco per attivare trial versione on ancora provato ma recensisco per attivare trial versione
mixed
support · low severity · relevance 0.69
Deprecated warnings
Deprecated warnings: users show compatibility, missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
missing feature
support
setup
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
MyRewards · Deprecated warnings Getting lots of Deprecated warnings with php 8.2 and using version 5.3.0 of the plugin.
mixed
support · low severity · relevance 0.68
Hide [wr_points_on_cart] if no points
Hide [wr_points_on_cart] if no points: users show missing feature, pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
support
value
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
MyRewards · Hide [wr_points_on_cart] if no points Is there a way to hide the form generated by [wr_points_on_cart] if the user has no points available?
mixed
support · low severity · relevance 0.68
Post template, product subpage MyRewards
Post template, product subpage MyRewards: users show compatibility, missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
missing feature
support
support
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
MyRewards · Could you help me how I could insert it here in the Porto template?
mixed
support · low severity · relevance 0.62
SUCURI warning
SUCURI warning: users show compatibility, migration pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
migration
quality
import
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
MyRewards · SUCURI warning Hi, SUCURI is warning me about a backdoor in this file: wp-content/plugins/woorewards/include/pointsflow/action.php Definition: php.backdoor.file_get_contents.005 Looking at the file there is a line which says: $json = @json_decode(@file_get_contents($_FILES[$key][‘tmp_name’]), true); Not sure if this is the culprit.
mixed
support · low severity · relevance 0.62
Email Notifications on the Free Version of Plugin?
Email Notifications on the Free Version of Plugin?: users show missing feature, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
value
email
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
MyRewards · Email Notifications on the Free Version of Plugin?
mixed
support · low severity · relevance 0.62
Message coupon remove
Message coupon remove: users show compatibility, missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
missing feature
quality
woocommerce
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
MyRewards · Message coupon remove hello, the message that appears when you delete the loyalty points from the cart is: “The promo code has been deleted.” Is it possible to put “Loyalty points have been deleted” instead ?
question
support · low severity · relevance 0.57
Product Page Preview
Product Page Preview: users show compatibility, missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
missing feature
form
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
MyRewards · Product Page Preview Is it possible to use a different display location based on woocommerce hook?
mixed
support · low severity · relevance 0.56
MyRewards (Free Version) one more question about points
MyRewards (Free Version) one more question about points: users show pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
pricing
value
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
MyRewards · MyRewards (Free Version) one more question about points Hi.
mixed
support · low severity · relevance 0.56
MyRewards and individual use coupons conjunction
MyRewards and individual use coupons conjunction: users show pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
pricing
value
quality
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
MyRewards · If free version of plugin does not provide this functionality, maybe paid version does?