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supportHello, I ran into a problem, when product with “Advanced Dynamic Pricing and Discount Rules” plugin applied rules is in cart + individual coupon + loyalty points on cart = loyalty points are just ignored and removed. 1. Individual coupon + loyalty points = OK 2. ADP product + individual coupon = OK 3. ADP product + loyalty points = OK 4. ADP product + individual coupon + loyalty points = loyalty points are totally dismissed
Hello, Sorry, we cannot reproduce the issue. Anyway, MyRewards internally uses standard WooCommerce virtual coupons, and you already excluded the case where the option «Individual use only» is checked since you tested coupon+points. MyRewards does not look at products itself. Or maybe you set up a cart limit that is reached since all discounts together make the total too low… But, if you are using the premium version, we are not allowed to discuss its features here. So you should consider contacting the LongWatchStudio support. Best regards,
Hello, Sorry, we cannot reproduce the issue. Anyway, MyRewards internally uses standard WooCommerce virtual coupons, and you already excluded the case where the option «Individual use only» is checked since you tested coupon+points. MyRewards does not look at products itself. Or maybe you set up a cart limit that is reached since all discounts together make the total too low… But, if you are using the premium version, we are not allowed to discuss its features here. So you should consider contacting the LongWatchStudio support. Best regards,