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Problem closing ticket

JS Help Desk – AI-Powered Support & Ticketing System · support · 2024-05-24T11:54:00+00:00

JS Help Desk – AI-Powered Support & Ticketing System plugin evidence original source source API
complaintsentiment
mediumseverity
0.75relevance
1replies
Evidence linked to opportunitycommercial context

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Commercial opportunities need traceable source links before they are treated as build-worthy.

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0 build-decision rows missing links

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17 rows with no attached evidence

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joaobrunno unresolved
I’m having a problem: only administrators are able to close the ticket; the team members are not able to close it. Previously, when these team members responded to the ticket and marked it to close in their response, the ticket would be closed. However, this is no longer happening. The page I need help with: [ log in to see the link] Hi, Make sure all addons are upto dated. Admin > Help Desk > Addons Status Please check the system errors Admin > Help Desk > (Admin left menu) > System Errors

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JoomSky 2024-05-29T11:55:00+00:00

Hi, Make sure all addons are upto dated. Admin > Help Desk > Addons Status Please check the system errors Admin > Help Desk > (Admin left menu) > System Errors