WPIntell

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knowledgebase

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Competitors

3 shown
Ultimate FAQ Solution 600 installs · 4.9
praise owner
-100.0%momentum 16.8weakness 0/12pain/praise

Pain still appears around bugs, missing feature despite praise for support, quality.

source 1 source 2

Evidence

Open evidence explorer
complaint Inquiry About JS Help Desk Pro WP Plugin Updates and Compatibility

Inquiry About JS Help Desk Pro WP Plugin Updates and Compatibility: users show security, bugs, compatibility pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Inquiry About JS Help Desk Pro WP Plugin Updates and Compatibility Hi, We purchased the JS Help Desk Pro WP plugin on December 3, 2018, and have been using it on our website ever since. complaint Fatal error on activation

Fatal error on activation: users show security, bugs, compatibility pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Fatal error on activation Hello, i recently updated the plugin from an old version and i’m getting fatal error on activation. complaint Restore My account

Restore My account: users show bugs, compatibility, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Restore My account When I tried to load my domain, this is what I see There *has been a critical error on this website* The page I need help with: [ log in to see the link] When I tried to load my domain, this is what I see There *has been a critical error on this website* The page I need help with: [ log in to see the link] Hi, Enable debug log and check th complaint Critical Error

Critical Error: users show bugs, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Critical Error I deactivated the plugin and the white screen of death that provided a critical error went away. mixed 1.6.7 Update crashed my site

1.6.7 Update crashed my site: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Ultimate FAQ Solution · 1.6.7 Update crashed my site I updated the plugin too 1.6.7 from 1.6.6 as per normal through the WordPress plugins page and it crashed my site. mixed WordPress crashed after plugin 3.2.5 update

WordPress crashed after plugin 3.2.5 update: users show bugs, compatibility, support pain that may indicate a product gap.

KnowledgeBase with AI ChatBot HelpDesk – KBx · WordPress crashed after plugin 3.2.5 update Hi! complaint Now what I expected

Now what I expected: users show bugs, pricing, setup pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Now what I expected I Downloaded and installed and found out that if you want it to work like it should you have to dish out additional money for the addons to get it to work. complaint Worst Support Ever

Worst Support Ever: users show missing feature, pricing, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Worst Support Ever I don’t recommend dealing with the author at all 1) he does not understand English 2) Never reply with a complete answer 3) All answers ” this option needs a developer” and he is trying to make more money with the support he provides. mixed Pro Version Security Certificate Out of Date?

Pro Version Security Certificate Out of Date?: users show security, support, setup pain that may indicate a product gap.

WP Knowledge Base · Pro Version Security Certificate Out of Date? complaint Still fatal error on activation

JS Help Desk produced fatal activation errors and login redirects with custom admin URL plugins, requiring manual code edits until a future update.

JS Help Desk – AI-Powered Support & Ticketing System · there has to be a permanent fix you can apply as many other plugins work fine with changing the admin path complaint Free Version no good

The reviewer said the free help desk plugin is buggy and the frontend submit button does not work, blocking purchase confidence.

JS Help Desk – AI-Powered Support & Ticketing System · submit button on front end doesn’t work correctly neutral Error Critical

Error Critical: users show bugs, support, setup pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Error Critical Hi, I am getting this message from Wordfence: The “JS Help Desk” plugin has been removed from wordpress.org but is still installed on your site. complaint We have concern related ticket detail page

We have concern related ticket detail page: users show bugs, compatibility, missing feature pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · So We would like to give our partners only (internal-note div data) instead of All thread. complaint Help desk has gone blank

Help desk has gone blank: users show bugs, compatibility, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Help desk has gone blank jshelpdesk is not showing on it’s pages anymore. complaint Breaks entire site layout

Breaks entire site layout: users show bugs, compatibility, pricing pain that may indicate a product gap.

KnowledgeBase with AI ChatBot HelpDesk – KBx · Breaks entire site layout Plug-ins imo should be limited to <article> scope and not try to replace entire scaffolding of a wordpress theme. complaint Please Read before posting

Please Read before posting: users show bugs, compatibility, performance pain that may indicate a product gap.

WP Knowledge Base · Please Read before posting We’d love to help you resolve any issues you run into using our plugin as quickly as possible. complaint Worst plugin ever

Worst plugin ever: users show bugs, compatibility, performance pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Worst plugin ever Ok, i tried to install it, in last step i get error Than i cant believe my eyes cause most of database data was deleted (data from plugin, my theme, setting,…) Maybe you will be lucky, but i recommend not to install it. complaint Poor Support For Paid Pro Version

Poor Support For Paid Pro Version: users show bugs, performance, pricing pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Poor Support For Paid Pro Version I like the plugin initially, so much so I paid for the PRO version but the support experience is really poor. complaint Worst plugin with prove

Worst plugin with prove: users show bugs, performance, missing feature pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · First, for each option, you need a separate plugin. complaint How to fix the infinite loading problem with Minerva KB)?

How to fix the infinite loading problem with Minerva KB)?: users show bugs, compatibility, missing feature pain that may indicate a product gap.

MinervaKB Lite · WordPress version 6.2.2 Current plugin: Minerva Support: Knowledge Base | FAQ | Glossary | Tickets (version 2.0.9) PHP version 8.1.18 I have the plugin Minerva KB on my WordPress project, among others. complaint My Email notification is not working

My Email notification is not working: users show pricing, support, setup pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · My Email notification is not working I have set up the email notification for JS Helpdesk plugin, Email Notification is not working, Kindly help The page I need help with: [ log in to see the link] I have set up the email notification for JS Helpdesk plugin, Email Notification is not working, Kindly help The page I need help with: [ log in to see the link] H complaint Replacing the Visual Editor

Replacing the Visual Editor: users show bugs, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Replacing the Visual Editor Hi, First of all thanks for your awesome plugin, It’s really eye catching and full of awesome features. complaint Accordions alway in toggle mode when shortcode =all]

Accordions alway in toggle mode when shortcode =all]: users show bugs, missing feature, support pain that may indicate a product gap.

Ultimate FAQ Solution · Thanks I figured out that you cannot have more FAQ groups with different settings. mixed After 7/3/25 Update: Accordion Layout & Styles Not Working

After 7/3/25 Update: Accordion Layout & Styles Not Working: users show bugs, compatibility, support pain that may indicate a product gap.

Ultimate FAQ Solution · After 7/3/25 Update: Accordion Layout & Styles Not Working Hello Ultimate FAQS Support, After the Ultimate FAQs plugin update on July 3, 2025 , we noticed that our FAQ accordions have stopped rendering correctly on multiple pages across our site. mixed FAQ for multilingual sites and translated goods

FAQ for multilingual sites and translated goods: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Ultimate FAQ Solution · Since the plugin does not support the creation of FAQ with versions in different languages, you need to create separate FAQ for each language. mixed How do I fix a search string?

How do I fix a search string?: users show compatibility, missing feature, support pain that may indicate a product gap.

HelpPress Knowledge Base · The page I need help with: [ log in to see the link] The search string is not very nice because it is smaller in height than the button and is shifted down. mixed Page

Page: users show bugs, compatibility, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Page Hi, I created a page called support and added the shortcode [jssupportticket]. mixed Glossary error & customization question

Glossary error & customization question: users show bugs, compatibility, missing feature pain that may indicate a product gap.

KnowledgeBase with AI ChatBot HelpDesk – KBx · Glossary error & customization question Hello there! complaint {TICKETURL} gives ‘no permission’

{TICKETURL} gives ‘no permission’: users show compatibility, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · {TICKETURL} gives ‘no permission’ Hi, I love your plugin. complaint Settings checkboxes not working

Settings checkboxes not working: users show bugs, compatibility, missing feature pain that may indicate a product gap.

HelpPress Knowledge Base · Settings checkboxes not working I’ve tried to switch some checkboxes in “Settings” section, and their marked/unmarked state seems to not be kept once “Save” button is pressed. complaint Translatable articles

Translatable articles: users show missing feature, support, setup pain that may indicate a product gap.

HelpPress Knowledge Base · Translatable articles I’ve installed Polylang and I can translate traditional WP posts and pages. complaint Overriding assets and helpers… and some other problems

Overriding assets and helpers… and some other problems: users show missing feature, support, migration pain that may indicate a product gap.

MinervaKB Lite · Overriding assets and helpers… and some other problems Hi, We would like to use this plugin but we’ve got some problems. complaint Paid support is not woking for subscription

Paid support is not woking for subscription: users show pricing, support, setup pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Paid support is not woking for subscription Hi, Paid support is not working for Subscription. complaint Awful customer service

Awful customer service: users show performance, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Awful customer service Think carefully before about the support you expect before using this plugin. complaint Still developed and or maintained?!?

Still developed and or maintained?!?: users show missing feature, migration pain that may indicate a product gap.

MinervaKB Lite · New features? mixed Any way to customize the “sections” page?

Any way to customize the “sections” page?: users show bugs, compatibility, missing feature pain that may indicate a product gap.

KnowledgeBase with AI ChatBot HelpDesk – KBx · I’ve always had great success with your plugin and support so I’m using it for a different project now and thought maybe you could help with my current issue. mixed Moving a question to the bottom using the arrows – generates PHP error

Moving a question to the bottom using the arrows – generates PHP error: users show bugs, compatibility, support pain that may indicate a product gap.

Ultimate FAQ Solution · Moving a question to the bottom using the arrows – generates PHP error Hi, When you create a FAQ with several questions and then tries to move one of the questions to the bottom using the arrows. mixed wkbp tag

wkbp tag: users show bugs, support, setup pain that may indicate a product gap.

WP Knowledge Base · https://wordpress.org/plugins/wp-knowledge-base/ Hello, Please see 4, 4.1 and 4.1 of or documentation @ http://www.kylembrown.com/wp-knowledge-base . question The date field is set as “input type text”

The date field is set as “input type text”: users show bugs, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Hi, Help Desk add datepicker class with the date custom field. mixed Issue on local host

Issue on local host: users show bugs, support, setup pain that may indicate a product gap.

WP Knowledge Base · Issue on local host Hi, After i’ve installed the plug-in on localhost server, i’ve received this error: “The plugin generated 2160 characters of unexpected output during activation.