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complaint Inquiry About JS Help Desk Pro WP Plugin Updates and Compatibility

Inquiry About JS Help Desk Pro WP Plugin Updates and Compatibility: users show security, bugs, compatibility pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Inquiry About JS Help Desk Pro WP Plugin Updates and Compatibility Hi, We purchased the JS Help Desk Pro WP plugin on December 3, 2018, and have been using it on our website ever since. complaint Fatal error on activation

Fatal error on activation: users show security, bugs, compatibility pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Fatal error on activation Hello, i recently updated the plugin from an old version and i’m getting fatal error on activation. complaint Restore My account

Restore My account: users show bugs, compatibility, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Restore My account When I tried to load my domain, this is what I see There *has been a critical error on this website* The page I need help with: [ log in to see the link] When I tried to load my domain, this is what I see There *has been a critical error on this website* The page I need help with: [ log in to see the link] Hi, Enable debug log and check th complaint Critical Error

Critical Error: users show bugs, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Critical Error I deactivated the plugin and the white screen of death that provided a critical error went away. complaint Now what I expected

Now what I expected: users show bugs, pricing, setup pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Now what I expected I Downloaded and installed and found out that if you want it to work like it should you have to dish out additional money for the addons to get it to work. complaint Worst Support Ever

Worst Support Ever: users show missing feature, pricing, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Worst Support Ever I don’t recommend dealing with the author at all 1) he does not understand English 2) Never reply with a complete answer 3) All answers ” this option needs a developer” and he is trying to make more money with the support he provides. complaint Still fatal error on activation

JS Help Desk produced fatal activation errors and login redirects with custom admin URL plugins, requiring manual code edits until a future update.

JS Help Desk – AI-Powered Support & Ticketing System · there has to be a permanent fix you can apply as many other plugins work fine with changing the admin path complaint Free Version no good

The reviewer said the free help desk plugin is buggy and the frontend submit button does not work, blocking purchase confidence.

JS Help Desk – AI-Powered Support & Ticketing System · submit button on front end doesn’t work correctly neutral Error Critical

Error Critical: users show bugs, support, setup pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Error Critical Hi, I am getting this message from Wordfence: The “JS Help Desk” plugin has been removed from wordpress.org but is still installed on your site. complaint We have concern related ticket detail page

We have concern related ticket detail page: users show bugs, compatibility, missing feature pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · So We would like to give our partners only (internal-note div data) instead of All thread. complaint Help desk has gone blank

Help desk has gone blank: users show bugs, compatibility, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Help desk has gone blank jshelpdesk is not showing on it’s pages anymore. complaint Worst plugin ever

Worst plugin ever: users show bugs, compatibility, performance pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Worst plugin ever Ok, i tried to install it, in last step i get error Than i cant believe my eyes cause most of database data was deleted (data from plugin, my theme, setting,…) Maybe you will be lucky, but i recommend not to install it. complaint Poor Support For Paid Pro Version

Poor Support For Paid Pro Version: users show bugs, performance, pricing pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Poor Support For Paid Pro Version I like the plugin initially, so much so I paid for the PRO version but the support experience is really poor. complaint Worst plugin with prove

Worst plugin with prove: users show bugs, performance, missing feature pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · First, for each option, you need a separate plugin. complaint My Email notification is not working

My Email notification is not working: users show pricing, support, setup pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · My Email notification is not working I have set up the email notification for JS Helpdesk plugin, Email Notification is not working, Kindly help The page I need help with: [ log in to see the link] I have set up the email notification for JS Helpdesk plugin, Email Notification is not working, Kindly help The page I need help with: [ log in to see the link] H complaint Replacing the Visual Editor

Replacing the Visual Editor: users show bugs, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Replacing the Visual Editor Hi, First of all thanks for your awesome plugin, It’s really eye catching and full of awesome features. mixed Page

Page: users show bugs, compatibility, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Page Hi, I created a page called support and added the shortcode [jssupportticket]. complaint {TICKETURL} gives ‘no permission’

{TICKETURL} gives ‘no permission’: users show compatibility, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · {TICKETURL} gives ‘no permission’ Hi, I love your plugin. complaint Paid support is not woking for subscription

Paid support is not woking for subscription: users show pricing, support, setup pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Paid support is not woking for subscription Hi, Paid support is not working for Subscription. complaint Awful customer service

Awful customer service: users show performance, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Awful customer service Think carefully before about the support you expect before using this plugin. question The date field is set as “input type text”

The date field is set as “input type text”: users show bugs, missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Hi, Help Desk add datepicker class with the date custom field. complaint Email for reporting issues

Email for reporting issues: users show bugs, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Email for reporting issues Hi Is there an email address that can be used to contact the developers regarding an issue with the plugin, without having to create an additional account? complaint Userlike on individual pages

Userlike on individual pages: users show missing feature, setup pain that may indicate a product gap.

Lime Connect (formerly Userlike) – WordPress Live Chat plugin · Userlike on individual pages Hi Thanks for a great plugin. complaint Tickets Missing

Tickets Missing: users show missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Tickets Missing After updating the plugin to the latest version my tickets are not showing After updating the plugin to the latest version my tickets are not showing Hi, Problem solved. complaint [pre-sale] do you need to be logged into the Dashboard in order to live chat?

[pre-sale] do you need to be logged into the Dashboard in order to live chat?: users show missing feature, setup pain that may indicate a product gap.

Lime Connect (formerly Userlike) – WordPress Live Chat plugin · [pre-sale] do you need to be logged into the Dashboard in order to live chat? complaint Polish translation problem

Polish translation problem: users show bugs, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Polish translation problem Hello WordPress 6.2.2 JS Help Desk 2.7.7 On site: https://explore.transifex.com/joom-sky/js-support-ticket/ Polish language shows 100% finished I have a problem with switching the translation to Polish. complaint Mail delivery problem

Mail delivery problem: users show bugs, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · We are using WP Mail SMTP plugin and it is working fine, other plugins like Contact Form 7 sends emails without problems. complaint Free version is totally useless

Free version is totally useless: users show missing feature, pricing pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Free version is totally useless This plugin is totally useless when you use the free version it even lacks very basic features This plugin is totally useless when you use the free version it even lacks very basic features complaint If conditional in email tempalte

If conditional in email tempalte: users show missing feature, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · If conditional in email tempalte Hi I need to make conditions in the email template that goes to the administrator. complaint Problem closing ticket

Problem closing ticket: users show bugs, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Previously, when these team members responded to the ticket and marked it to close in their response, the ticket would be closed. complaint plugin not worked on my theme, bad support

plugin not worked on my theme, bad support: users show compatibility, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · plugin not worked on my theme, bad support plugin not worked on my theme, support had hard time login so they closed the ticket instead of fixing the plugin plugin not worked on my theme, support had hard time login so they closed the ticket instead of fixing the plugin Hi Orshvartz, Your ticket was open for 14 days with 17 replays. complaint Horrible Customer Service

Horrible Customer Service: users show bugs, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Horrible Customer Service I bought email piping and a host of other add-ons for this plugin. complaint Useless free version

Useless free version: users show missing feature, pricing pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Useless free version Free version is useless with minimum features. mixed control panel number of answered ticket mismatch to my ticket page count

control panel number of answered ticket mismatch to my ticket page count: users show compatibility, support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Edit ../wp-content/plugins/js-support-ticket/modules/ticket/model.php Find on line number 497 AND ticket.status = 3 Replaced with AND ticket.isanswered = 1 AND ticket.status != 4 AND ticket.status != 5 AND ticket.status != 0 I tried but not work .. mixed L’Admin non riceve le notifiche

L’Admin non riceve le notifiche: users show support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · L’Admin non riceve le notifiche Ho valutato diversi plug-in di Ticketing e sicuramente JS Help Desk è tra i migliori, ma con un grande limite: quando avviane l’apertura di un nuovo ticket, l’admin non riceve le notifiche seppur sia settato tutto nel modo giusto. complaint Is AI included in the free plan?

Is AI included in the free plan?: users show pricing pain that may indicate a product gap.

Lime Connect (formerly Userlike) – WordPress Live Chat plugin · Is AI included in the free plan? complaint Put userlike script out of into

Put userlike script out of into: users show performance pain that may indicate a product gap.

Lime Connect (formerly Userlike) – WordPress Live Chat plugin · Unfortunately Pagespeed is slow, cause the script is within the head tag. complaint Worked one day, blank the next

Worked one day, blank the next: users show support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Your helpdesk went blank. complaint Absolute horror

Absolute horror: users show migration pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Absolute horror Functionality-wise this plugin is really solid. question Translator

Translator: users show support pain that may indicate a product gap.

JS Help Desk – AI-Powered Support & Ticketing System · Translator Hi, There are many untranslated strings, even when updating the files, downloading or changing the .pot file In the Transifex.com system, it appears as 100%, but in reality the translation is not complete.