WPIntell

support-me

Support Me

Allows you to generate expireable user accounts for support purposes.

account support users
32.6 Open evidence Open API Open on WordPress.org
900
13.2K
5.0
0
2
5

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

35 / 59 rows with source links

59.3% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

24 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
71 92 -22.8% 578

Source Evidence

Open evidence explorer
mixed support · high severity · relevance 0.83
Track Support User Activity?

Track Support User Activity?: users show security, missing feature, support pain that may indicate a product gap.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
Track Support User Activity?
praise review · high severity · relevance 0.66
Must Use. Highly recommended!

Must Use. Highly recommended!: users show bugs, compatibility, support pain that may indicate a product gap.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
I love this idea from the start.
complaint support · medium severity · relevance 0.81
Multisite and theme editor

Multisite and theme editor: users show compatibility, support, setup pain that may indicate a product gap.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
Multisite and theme editor Hello, I installed your plugin today to give an admin access to a theme support staff, but they said they can’t modify the themes; is your plugin compatible with a multisite installation?
complaint support · medium severity · relevance 0.81
Does it work with WP 4.7.2 ?

Does it work with WP 4.7.2 ?: users show compatibility, support, setup pain that may indicate a product gap.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
I click on the the “add support account” button and nothing happens.
neutral support · medium severity · relevance 0.47
Stopped Working in WordPress 4.8

Stopped Working in WordPress 4.8: users show bugs, setup pain that may indicate a product gap.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
Stopped Working in WordPress 4.8 It stopped working in WordPress 4.8.
praise review · medium severity · relevance 0.44
Thank you for making this

Thank you for making this: users show support pain that may indicate a product gap.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
Thank you for making this I was searching like this to support for my site.
praise review · medium severity · relevance 0.44
Great plugin

Great plugin: users show support pain that may indicate a product gap.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
Great plugin It works great, it has helped me several times It works great, it has helped me several times Thank you for the kind review!
praise review · medium severity · relevance 0.44
Brilliant solution to a common problem

Brilliant solution to a common problem: users show support pain that may indicate a product gap.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
Brilliant solution to a common problem This plugin solves the common problem of temporary user accounts and the hassles associated with creating and managing them for support teams.
praise review · medium severity · relevance 0.38
Perfect…

Perfect…: users praise quality, which suggests what competitors already do well.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
Perfect… Thank you Drew Great plugin, much appreciated.
neutral support · medium severity · relevance 0.38
Este plugin puede ser desactivado por la cuenta limitada

Este plugin puede ser desactivado por la cuenta limitada: neutral conversation with limited structured signal.

Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
Proof Blocked card complete access control and account operations Evidence linked to opportunity
Por lo anterior, sugiero limites esta configuración para que otorgues un control más preciso al titular del administrador de esta plataforma.

Competitor Context

5 shown
Allow Multiple Accounts praise owner · intel 75.1 · weakness 65.8
praise owner
stale update history 22 collected complaint signal(s) compatibility bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test registration roles, protected content, SSO/login handoffs, and private-data exposure
source 1 source 2
Disable User Login praise owner · intel 66.3 · weakness 50.9
praise owner
2 unresolved support thread(s) 8 collected complaint signal(s) bugs compatibility 2 source links Proof Blocked Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test user roles, protected content, SSO/login handoffs, and private-data exposure
source 1 source 2
MemberPress Menu praise owner · intel 61.6 · weakness 47.8
praise owner
stale update history below-average rating bugs value 2 source links Proof Blocked Evidence linked to opportunity
Buyer: site builders and agencies · Wedge: detect menu layout regressions, widget breakage, and client-visible update issues
source 1 source 2
UsersWP – ReCaptcha praise owner · intel 45.0 · weakness 20.4
praise owner
bugs compatibility 2 source links Proof Blocked Evidence linked to opportunity
Buyer: site owners, agencies, and maintenance teams · Wedge: test recaptcha lockouts, bot/spam defenses, risky access changes, and incident alerts
source 1 source 2
Never Let Me Go watchlist · intel 40.5 · weakness 38.2
watchlist
stale update history 1 collected complaint signal(s) migration setup 1 source link Hold Evidence linked to opportunity
Buyer: site owners and agencies · Wedge: detect failures around delete before they cost the buyer time, revenue, or trust
source 1

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

12 shown from 12 collected
mixed How to change user role? support · 2022-09-25T12:39:31+00:00 · low severity · support

How to change user role?: users show missing feature, support, setup pain that may indicate a product gap.

Evidence: I installed the plugin but why the support role -> is admin?
missing feature support setup support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
praise Great plugin (5 stars) review · 2022-01-05T19:57:24+00:00 · medium severity · support

Great plugin: users show support pain that may indicate a product gap.

Evidence: Great plugin It works great, it has helped me several times It works great, it has helped me several times Thank you for the kind review!
support reliable value quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
praise Thank you for making this (5 stars) review · 2020-05-24T09:19:45+00:00 · medium severity · support

Thank you for making this: users show support pain that may indicate a product gap.

Evidence: Thank you for making this I was searching like this to support for my site.
support support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
mixed Track Support User Activity? support · 2019-09-04T07:49:50+00:00 · high severity · support

Track Support User Activity?: users show security, missing feature, support pain that may indicate a product gap.

Evidence: Track Support User Activity?
security missing feature support support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
neutral Este plugin puede ser desactivado por la cuenta limitada support · 2018-08-15T05:56:15+00:00 · medium severity · support

Este plugin puede ser desactivado por la cuenta limitada: neutral conversation with limited structured signal.

Evidence: Por lo anterior, sugiero limites esta configuración para que otorgues un control más preciso al titular del administrador de esta plataforma.
form support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
praise Must Use. Highly recommended! (5 stars) review · 2017-07-20T04:33:15+00:00 · high severity · support

Must Use. Highly recommended!: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: I love this idea from the start.
bugs compatibility support support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
neutral Stopped Working in WordPress 4.8 support · 2017-07-18T15:09:11+00:00 · medium severity · support

Stopped Working in WordPress 4.8: users show bugs, setup pain that may indicate a product gap.

Evidence: Stopped Working in WordPress 4.8 It stopped working in WordPress 4.8.
bugs setup support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
complaint Does it work with WP 4.7.2 ? support · 2017-01-31T17:36:58+00:00 · medium severity · support

Does it work with WP 4.7.2 ?: users show compatibility, support, setup pain that may indicate a product gap.

Evidence: I click on the the “add support account” button and nothing happens.
compatibility support setup support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
praise Perfect… (5 stars) review · 2017-01-06T07:55:24+00:00 · medium severity · support

Perfect…: users praise quality, which suggests what competitors already do well.

Evidence: Perfect… Thank you Drew Great plugin, much appreciated.
quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
complaint Multisite and theme editor support · 2016-08-24T16:04:14+00:00 · medium severity · support

Multisite and theme editor: users show compatibility, support, setup pain that may indicate a product gap.

Evidence: Multisite and theme editor Hello, I installed your plugin today to give an admin access to a theme support staff, but they said they can’t modify the themes; is your plugin compatible with a multisite installation?
compatibility support setup support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
praise Brilliant solution to a common problem (5 stars) review · 2016-08-04T06:45:27+00:00 · medium severity · support

Brilliant solution to a common problem: users show support pain that may indicate a product gap.

Evidence: Brilliant solution to a common problem This plugin solves the common problem of temporary user accounts and the hassles associated with creating and managing them for support teams.
support reliable support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin
mixed We need l18n luv support · 2016-07-28T21:56:44+00:00 · low severity · support

We need l18n luv: users show support pain that may indicate a product gap.

Evidence: Your plugin isn’t ready for translation on translate.wordpress.org Too bad we can’t help you translating it.
support translation support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: membership site owners, agencies, and operations teams · Wedge: test users roles, protected content, SSO/login handoffs, and private-data exposure
source plugin