WPIntell

supersaas-appointment-scheduling

SuperSaaS – online appointment scheduling

SuperSaaS is a flexible appointment scheduling system that works with many different businesses. The basic version is free.

appointment scheduling appointments booking calendar meetings reservations
39.8 Open evidence Open API Open on WordPress.org
1.0K
49.1K
3.4
0
6
6

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

51 / 89 rows with source links

57.3% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

38 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
1.0K 297 246.5% 2.4K

Source Evidence

Open evidence explorer
complaint review · high severity · relevance 0.91
Accept Payment Too Confusing

Accept Payment Too Confusing: users show missing feature, pricing, support pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
Accept Payment Too Confusing You know, if you can’t make it easy you get one star.
praise review · high severity · relevance 0.54
Many possibilities and very flexible system

Many possibilities and very flexible system: users show missing feature pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
It also gives payment options and it is possible to send reminders by e-mail or SMS.
complaint support · medium severity · relevance 0.8
Please update the coding to current standards.

Please update the coding to current standards.: users show bugs, compatibility pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
😉 Please replace /includes/shortcode.php line 17 from get_currentuserinfo(); to the correct wp_get_current_user(); The use of this old function floods error logs.
complaint review · medium severity · relevance 0.75
Does not work

Does not work: users show bugs, support pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
Does not work Just does not work Just does not work I’m sorry to hear that it’s not working for you.
mixed support · medium severity · relevance 0.73
Link WordPress account to supersaas user/access

Link WordPress account to supersaas user/access: users show bugs, support, setup pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
Link WordPress account to supersaas user/access Hi, i read your documentation concerning linking wordpress user to supersaas user… ( http://www.supersaas.com/tutorials/api_users ) but it’s very obscur and with your plugin, i’ve an error to impossible access it… Can u help me ?
complaint review · medium severity · relevance 0.69
horrible plugin

horrible plugin: users show support pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
horrible plugin absolutely worthless ..
complaint review · medium severity · relevance 0.69
Unefficient support of Super SaaS

Unefficient support of Super SaaS: users show support pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
Unefficient support of Super SaaS The concept is good, the technical aspect need a bit of tweaking, but the Super SaaS support is definitely useless.
complaint support · medium severity · relevance 0.69
Recurring classes and class packages

Recurring classes and class packages: users show support pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
Recurring classes and class packages Hi, Does the scheduling system support: 1.recurring client schedules 2.
praise review · medium severity · relevance 0.5
Can’t ask for a better product and support

Can’t ask for a better product and support: users show support, setup pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
Can’t ask for a better product and support We’ve been using SuperSaaS for a year or so now and it’s been brilliant!!
praise review · medium severity · relevance 0.44
Useful plugin

Useful plugin: users show setup pain that may indicate a product gap.

Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
Proof Blocked card complete booking revenue assurance Evidence linked to opportunity
Useful and easy to install.

Competitor Context

13 shown
Appointment Bookings for Zoom GoogleMeet and more – Wappointment rising challenger · intel 100.0 · weakness 47.6
rising challenger
15 collected complaint signal(s) bugs support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor booking form submissions, notification delivery, spam, and CRM handoffs
source 1 source 2
Ultimate Appointment Booking & Scheduling rising challenger · intel 100.0 · weakness 47.5
rising challenger
11 collected complaint signal(s) missing feature support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test calendar availability, booking notifications, payment handoffs, and calendar sync
source 1 source 2
Appointment scheduling and Booking Manager praise owner · intel 76.7 · weakness 57.3
praise owner
stale update history 7 collected complaint signal(s) bugs setup 2 source links Investigate Pain Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test booking calendar availability, booking notifications, payment handoffs, and calendar sync
source 1 source 2
Yellow Schedule rising challenger · intel 73.6 · weakness 42.4
rising challenger
stale update history 3 collected complaint signal(s) missing feature support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test scheduling availability, booking notifications, payment handoffs, and calendar sync
source 1 source 2
Sign In Scheduling Online Appointment Booking System praise owner · intel 70.9 · weakness 46.4
praise owner
stale update history 3 collected complaint signal(s) support missing feature 2 source links Proof Blocked Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test scheduling availability, booking notifications, payment handoffs, and calendar sync
source 1 source 2
Vacancy Personal Edition rising challenger · intel 59.1 · weakness 31.9
rising challenger
stale update history 1 source link Proof Blocked Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test reservation availability, booking notifications, payment handoffs, and calendar sync
source 1
Optix calendar rising challenger · intel 58.1 · weakness 31.0
rising challenger
stale update history 12 source links Investigate Pain Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test booking calendar availability, booking notifications, payment handoffs, and calendar sync
source 1 source 2 source 3
Cal.com praise owner · intel 57.5 · weakness 33.9
praise owner
5 collected complaint signal(s) bugs compatibility 2 source links Investigate Pain Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test booking calendar availability, booking notifications, payment handoffs, and calendar sync
source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

14 shown from 14 collected
neutral Please update the changelog support · 2023-04-07T18:34:33+00:00 · low severity · appointment scheduling

Please update the changelog: neutral conversation with limited structured signal.

Evidence: Please update the changelog Please update the changelog on https://wordpress.org/plugins/supersaas-appointment-scheduling/#developers and adjust the sorting from new to old. Please update the changelog on https://wordpress.org/plugins/supersaas-appointment-scheduling/#developers and adjust the sorting from new to old. Thank you for the feedback, we’ve update
booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
complaint Does not work (1 star) review · 2020-11-08T15:19:23+00:00 · medium severity · appointment scheduling

Does not work: users show bugs, support pain that may indicate a product gap.

Evidence: Does not work Just does not work Just does not work I’m sorry to hear that it’s not working for you.
bugs support booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
praise Can’t ask for a better product and support (5 stars) review · 2020-03-01T19:03:07+00:00 · medium severity · appointment scheduling

Can’t ask for a better product and support: users show support, setup pain that may indicate a product gap.

Evidence: Can’t ask for a better product and support We’ve been using SuperSaaS for a year or so now and it’s been brilliant!!
support setup email booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
complaint Please update the coding to current standards. support · 2019-06-24T18:26:28+00:00 · medium severity · appointment scheduling

Please update the coding to current standards.: users show bugs, compatibility pain that may indicate a product gap.

Evidence: 😉 Please replace /includes/shortcode.php line 17 from get_currentuserinfo(); to the correct wp_get_current_user(); The use of this old function floods error logs.
bugs compatibility quality reporting booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
praise Great if you need SSO with WordPress users (5 stars) review · 2018-06-04T07:56:38+00:00 · medium severity · appointment scheduling

Great if you need SSO with WordPress users: users praise reliable, quality, which suggests what competitors already do well.

Evidence: Great if you need SSO with WordPress users Main functionality of plugin is single sign on with WordPress users, which works pretty fine.
reliable quality booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
complaint Accept Payment Too Confusing (1 star) review · 2016-12-19T20:09:57+00:00 · high severity · appointment scheduling

Accept Payment Too Confusing: users show missing feature, pricing, support pain that may indicate a product gap.

Evidence: Accept Payment Too Confusing You know, if you can’t make it easy you get one star.
missing feature pricing support easy booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
complaint Recurring classes and class packages support · 2016-10-31T04:32:01+00:00 · medium severity · appointment scheduling

Recurring classes and class packages: users show support pain that may indicate a product gap.

Evidence: Recurring classes and class packages Hi, Does the scheduling system support: 1.recurring client schedules 2.
support booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
praise Useful plugin (5 stars) review · 2014-12-27T10:51:32+00:00 · medium severity · appointment scheduling

Useful plugin: users show setup pain that may indicate a product gap.

Evidence: Useful and easy to install.
setup easy booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
praise Great Plugin! (5 stars) review · 2014-12-18T14:49:48+00:00 · medium severity · appointment scheduling

Great Plugin!: users praise easy, reliable, quality, which suggests what competitors already do well.

Evidence: Great Plugin!
easy reliable quality booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
complaint Unefficient support of Super SaaS (1 star) review · 2014-05-14T12:48:43+00:00 · medium severity · appointment scheduling

Unefficient support of Super SaaS: users show support pain that may indicate a product gap.

Evidence: Unefficient support of Super SaaS The concept is good, the technical aspect need a bit of tweaking, but the Super SaaS support is definitely useless.
support performance value booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
complaint horrible plugin (1 star) review · 2014-02-06T13:58:16+00:00 · medium severity · appointment scheduling

horrible plugin: users show support pain that may indicate a product gap.

Evidence: horrible plugin absolutely worthless ..
support value booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
mixed Link WordPress account to supersaas user/access support · 2014-01-07T14:24:03+00:00 · medium severity · appointment scheduling

Link WordPress account to supersaas user/access: users show bugs, support, setup pain that may indicate a product gap.

Evidence: Link WordPress account to supersaas user/access Hi, i read your documentation concerning linking wordpress user to supersaas user… ( http://www.supersaas.com/tutorials/api_users ) but it’s very obscur and with your plugin, i’ve an error to impossible access it… Can u help me ?
bugs support setup booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
praise Many possibilities and very flexible system (5 stars) review · 2013-12-12T12:37:12+00:00 · high severity · appointment scheduling

Many possibilities and very flexible system: users show missing feature pain that may indicate a product gap.

Evidence: It also gives payment options and it is possible to send reminders by e-mail or SMS.
missing feature payment booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin
praise Works great! (5 stars) review · 2012-12-12T13:44:24+00:00 · medium severity · appointment scheduling

Works great!: users praise reliable, value, quality, which suggests what competitors already do well.

Evidence: Works great!
reliable value quality booking revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: service businesses and booking-site builders · Wedge: test appointments availability, booking notifications, payment handoffs, and calendar sync
source plugin