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supportHello, I’m trying to get support, but no answers. I have this error : Une erreur de type E_ERROR a été causée dans la ligne 548 du fichier /home/ocean/public_html/wp-content/plugins/wappointment/vendor/illuminate/database/Connection.php. Message d’erreur : Uncaught PDOException: SQLSTATE[HY000]: General error: 1273 Unknown collation: '' in /home/ocean/public_html/wp-content/plugins/wappointment/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:73 Stack trace: #0 /home/ocean/public_html/wp-content/plugins/wappointment/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php(73): PDO->prepare('set names 'utf8...', Array) #1 /home/ocean/public_html/wp-content/plugins/wappointment/vendor/illuminate/database/Connectors/MySqlConnector.php(45): WappoVendor\Doctrine\DBAL\Driver\PDOConnection->prepare('set names 'utf8...') #2 /home/ocean/public_html/wp-content/plugins/wappointment/vendor/illuminate/database/Connectors/MySqlConnector.php(25): WappoVendor\Illuminate\Database\Connectors\MySqlConnector->configureEncoding(Object(WappoVendor\Doctrine\DBAL\Driver\PDOConnection), Array) #3 /home/ocean/public_html/wp-content/plugins/wappointment/vendor/illuminate/database/Connectors/ConnectionFactory.php(155): WappoVendor\Illuminate\Database\Connectors\MySql I can’t reactivate the plugin without crashing my website. Can someone help me? Thank you
Hi Laure, I tried to reply to you several times on your @orange .fr email address, but I get an error from your mail server each time. Anyway, can you try this updated version here: https://wappointment.com/uploads/wappointment.zip Try that and let me know. Ben
Hi Ben, Thank you for your reply. I updated with this version you send but it’s not working. I have the same error : SQLSTATE[HY000]: General error: 1273 Unknown collation: ” (SQL: select * from wp_wappo_services where wp_wappo_services . deleted_at is null order by sorting asc limit 3) And this one too : SQLSTATE[HY000]: General error: 1273 Unknown collation: ” (SQL: select * from information_schema.tables where table_schema = ocean_oceanoform2017 and table_name = wp_wappo_migrations) Thank you
Hi, Could you contact us through our contact form with maybe a different email address than the @orange .fr email so that we support you better? Let me know, Ben
Meanwhile you can try again that package: https://wappointment.com/uploads/wappointment.zip I’ve just modified it. Let me know, Ben
Hi Laure, I tried to reply to you several times on your @orange .fr email address, but I get an error from your mail server each time. Anyway, can you try this updated version here: https://wappointment.com/uploads/wappointment.zip Try that and let me know. Ben
Hi Ben, Thank you for your reply. I updated with this version you send but it’s not working. I have the same error : SQLSTATE[HY000]: General error: 1273 Unknown collation: ” (SQL: select * from wp_wappo_services where wp_wappo_services . deleted_at is null order by sorting asc limit 3) And this one too : SQLSTATE[HY000]: General error: 1273 Unknown collation: ” (SQL: select * from information_schema.tables where table_schema = ocean_oceanoform2017 and table_name = wp_wappo_migrations) Thank you
Hi, Could you contact us through our contact form with maybe a different email address than the @orange .fr email so that we support you better? Let me know, Ben
Meanwhile you can try again that package: https://wappointment.com/uploads/wappointment.zip I’ve just modified it. Let me know, Ben