WPIntell

shopmagic-abandoned-carts

ShopMagic Abandoned Cart Recovery for WooCommerce

Allows saving customer details on partial WooCommerce purchases and sending abandoned cart emails.

abandoned cart abandoned cart email abandoned carts cart abandonment cart recovery
26.1 Open evidence Open API Open on WordPress.org
2.0K
103.6K
5.0
0
1
4

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

88 / 111 rows with source links

79.3% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

23 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
2.1K 2.8K -24.4% 16.1K

Source Evidence

Open evidence explorer
mixed support · high severity · relevance 0.95
Error message when trying to save Abandoned Cart set up

Error message when trying to save Abandoned Cart set up: users show bugs, compatibility, performance pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Error message when trying to save Abandoned Cart set up I am trying to create an Abandoned Cart trigger/email message with ShopMagic Abandoned Cart plugin.
mixed support · high severity · relevance 0.95
Custom fields?

Custom fields?: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Later on in the Woocommerce – orders, the custom fields should be visible.
mixed support · high severity · relevance 0.95
Active Carts never become Abandoned Carts

Active Carts never become Abandoned Carts: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Active Carts never become Abandoned Carts Hi, I’m trying the Free Version of the Plugin with this add-on and immediately it tracks the Active Carts but they never become Abandoned.
mixed support · high severity · relevance 0.94
Emils being sent to customers who made a purchase

Emils being sent to customers who made a purchase: users show bugs, missing feature, pricing pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Are there any settings that can be tweaked or is it just a user behaviour quirk?
mixed support · high severity · relevance 0.88
Abandoned Carts not being captured

Abandoned Carts not being captured: users show bugs, compatibility, support pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Sometimes it captures the cart, shows it as ‘active’ in the carts list and then correctly converts it to abandoned after the 60 minute time period, other times it doesn’t capture the cart at all and never shows it as either active or abandoned.
mixed support · high severity · relevance 0.88
is it possible to verify email address?

is it possible to verify email address?: users show missing feature, support, migration pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
is it possible to verify email address?
mixed support · high severity · relevance 0.82
Doesn’t appear to work with WooCommerce new cart/checkout blocks

Doesn’t appear to work with WooCommerce new cart/checkout blocks: users show compatibility, support pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Doesn’t appear to work with WooCommerce new cart/checkout blocks I can confirm that only the original shortcode versions of the cart and checkout pages work but not the block version.
question support · high severity · relevance 0.65
Filter by payment method?

Filter by payment method?: question conversation with limited structured signal.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Is there a way to filter by the payment method selected during checkout?
mixed support · medium severity · relevance 0.85
abandoned cart error

abandoned cart error: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
abandoned cart error when abandoned cart try to send an email this error showed error: strpos(): Argument #3 ($offset) must be of type int, bool given public_html/wp-content/plugins/shopmagic-for-woocommerce/src/Workflow/Placeholder/PlaceholderProcessor.php(93): strpos() #1 /home/u587934072/domains/bemonocromo.com/public_html/wp-content/plugins/shopmagic-for
mixed support · medium severity · relevance 0.85
Update 3.0 not avalaible

Update 3.0 not avalaible: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Update 3.0 not avalaible I use the free version.

Competitor Context

15 shown
Constant Contact + WooCommerce praise owner · intel 77.3 · weakness 69.9
praise owner
1 unresolved support thread(s) below-average rating bugs support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: agencies, operators, and marketing teams · Wedge: verify marketing automation tracking, report freshness, automation handoffs, and client-visible metrics
source 1 source 2
Zoho Campaigns praise owner · intel 76.4 · weakness 67.9
praise owner
below-average rating 42 collected complaint signal(s) bugs support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: agencies, operators, and marketing teams · Wedge: verify marketing automation tracking, report freshness, automation handoffs, and client-visible metrics
source 1 source 2
Cancel Abandoned Order praise owner · intel 73.2 · weakness 64.0
praise owner
stale update history 18 collected complaint signal(s) compatibility support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: agencies, operators, and marketing teams · Wedge: verify automation tracking, report freshness, automation handoffs, and client-visible metrics
source 1 source 2
ActiveCampaign for WooCommerce praise owner · intel 69.8 · weakness 54.3
praise owner
1 unresolved support thread(s) below-average rating bugs support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor ecommerce failures, handoffs, and revenue-impacting exceptions
source 1 source 2
Abandoned Checkout Recovery & Order Notifications for WooCommerce praise owner · intel 61.0 · weakness 46.8
praise owner
stale update history below-average rating compatibility support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

20 shown from 31 collected
complaint Cart link not working support · 2025-10-06T23:07:40+00:00 · medium severity · abandoned cart

The abandoned cart recovery link stopped restoring carts and instead opened an unexpected AJAX response view, likely due to another plugin conflict.

Evidence: the {{ cart.link }} has stopped working
compatibility bugs abandoned cart link checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
praise Really nice and useful plugin (5 stars) review · 2025-02-18T08:06:36+00:00 · medium severity · abandoned cart

Really nice and useful plugin: users show support pain that may indicate a product gap.

Evidence: This plugin is intuitive, has really nice functions and is easy to set up.
support easy value checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Carts appear as abandoned even when client completes the order support · 2024-11-21T12:38:04+00:00 · medium severity · abandoned cart

Carts appear as abandoned even when client completes the order: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Carts appear as abandoned even when client completes the order Hello, I have setup the plugin and enabled the cart recovery email sending.
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Doesn’t appear to work with WooCommerce new cart/checkout blocks support · 2024-09-26T20:25:44+00:00 · high severity · abandoned cart

Doesn’t appear to work with WooCommerce new cart/checkout blocks: users show compatibility, support pain that may indicate a product gap.

Evidence: Doesn’t appear to work with WooCommerce new cart/checkout blocks I can confirm that only the original shortcode versions of the cart and checkout pages work but not the block version.
compatibility support reliable checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Error message when trying to save Abandoned Cart set up support · 2024-06-20T14:44:22+00:00 · high severity · abandoned cart

Error message when trying to save Abandoned Cart set up: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence: Error message when trying to save Abandoned Cart set up I am trying to create an Abandoned Cart trigger/email message with ShopMagic Abandoned Cart plugin.
bugs compatibility performance missing feature checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed First name and last name are always empty support · 2024-02-16T17:41:59+00:00 · medium severity · abandoned cart

First name and last name are always empty: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: I’ve made an automation to add a row to Google Sheets every time a cart is abandoned.
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
question Add product images support · 2023-12-01T08:42:37+00:00 · medium severity · abandoned cart

Add product images: users show missing feature, support pain that may indicate a product gap.

Evidence: Add product images Hello, Is it possible to add product images in the email that is sent when a cart is abandoned?
missing feature support email checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Active Carts never become Abandoned Carts support · 2023-10-30T17:47:32+00:00 · high severity · abandoned cart

Active Carts never become Abandoned Carts: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Active Carts never become Abandoned Carts Hi, I’m trying the Free Version of the Plugin with this add-on and immediately it tracks the Active Carts but they never become Abandoned.
bugs compatibility missing feature pricing checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed abandoned cart error support · 2023-10-24T03:06:58+00:00 · medium severity · abandoned cart

abandoned cart error: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: abandoned cart error when abandoned cart try to send an email this error showed error: strpos(): Argument #3 ($offset) must be of type int, bool given public_html/wp-content/plugins/shopmagic-for-woocommerce/src/Workflow/Placeholder/PlaceholderProcessor.php(93): strpos() #1 /home/u587934072/domains/bemonocromo.com/public_html/wp-content/plugins/shopmagic-for
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
praise Recover Abandoned (5 stars) review · 2023-10-16T12:19:40+00:00 · medium severity · abandoned cart

Recover Abandoned: users show migration pain that may indicate a product gap.

Evidence: Recover Abandoned Most probably one of the most important plugins to have Most probably one of the most important plugins to have Thanks @globalmerchant for the positive rating and kind words!
migration import checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed is it possible to verify email address? support · 2023-10-12T01:54:34+00:00 · high severity · abandoned cart

is it possible to verify email address?: users show missing feature, support, migration pain that may indicate a product gap.

Evidence: is it possible to verify email address?
missing feature support migration value checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Change default display order in the dashboard support · 2023-09-12T12:39:47+00:00 · medium severity · abandoned cart

Change default display order in the dashboard: users show missing feature, support pain that may indicate a product gap.

Evidence: Change default display order in the dashboard How can I change the default display order in the dashboard?
missing feature support value checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Not tracking anything support · 2023-06-12T23:08:14+00:00 · medium severity · abandoned cart

Not tracking anything: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: Kind Regard Rahul Hi @rah2510 Would you mind updating both ShopMagic for WooCommerce and ShopMagic Abandoned Carts to the latest versions?
bugs compatibility support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed No Admin Link support · 2023-04-14T15:10:15+00:00 · low severity · abandoned cart

No Admin Link: users show support, setup pain that may indicate a product gap.

Evidence: No Admin Link Hi – I installed the plugin but there is no admin link.
support setup quality checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Cart link not working support · 2023-03-31T16:38:25+00:00 · low severity · abandoned cart

Cart link not working: users show missing feature, support, migration pain that may indicate a product gap.

Evidence: I tried making it a html link but that didn’t help.
missing feature support migration quality checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Update 3.0 not avalaible support · 2023-01-06T20:26:38+00:00 · medium severity · abandoned cart

Update 3.0 not avalaible: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Update 3.0 not avalaible I use the free version.
bugs compatibility missing feature pricing checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Limit Popup to 1 time only support · 2022-12-03T22:39:56+00:00 · low severity · abandoned cart

Limit Popup to 1 time only: users show support pain that may indicate a product gap.

Evidence: Limit Popup to 1 time only Can I limit the popup to show only once per session?
support easy value email checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Abandoned Carts not being captured support · 2022-12-01T00:22:53+00:00 · high severity · abandoned cart

Abandoned Carts not being captured: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: Sometimes it captures the cart, shows it as ‘active’ in the carts list and then correctly converts it to abandoned after the 60 minute time period, other times it doesn’t capture the cart at all and never shows it as either active or abandoned.
bugs compatibility support value checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Deleting abandoned carts support · 2022-11-16T19:41:03+00:00 · medium severity · abandoned cart

Deleting abandoned carts: users show missing feature pain that may indicate a product gap.

Evidence: Is it possible to delete abandoned carts?
missing feature performance value quality checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Abandoned Carts email Series support · 2022-09-20T20:54:48+00:00 · low severity · abandoned cart

Abandoned Carts email Series: users show missing feature, pricing, support pain that may indicate a product gap.

Evidence: Abandoned Carts email Series Is it possible to create a emaill series with 3 emails ?
missing feature pricing support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor abandoned cart failures, handoffs, and revenue-impacting exceptions
source plugin