Source evidence

Fatal Error on Checkout with Version 2.1.2

Zoho Campaigns · support · 2025-04-04T19:15:00+00:00

Zoho Campaigns plugin evidence original source source API

complaintsentiment

highseverity

0.91relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 25 rows with source links

24.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

19 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

Jeff Daigle unresolved

Hi, starting in version 2.1.2 of the plugin, a fatal error is triggered when loading the WooCommerce checkout page as a logged-in user. Rolling back to 2.1.1 resolves the issue. Here’s the error: [04-Apr-2025 19:05:45 UTC] PHP Fatal error: Uncaught Error: Undefined constant "od" in /wp-content/plugins/zoho-campaigns/includes/class.zcwc.php:167 We are also seeing this error on our sites since migrating to 2.1.2. It looks like these changes are what introduced this problem, specifically if(od!=”” && id!=””) which seem to be missing the $ prefix.

Commercial Context

Opportunity

automation and reporting layer

Marketing Automation reporting and automation assurance for turning WordPress activity into automated reporting and handoffs

Buyer: agencies, operators, and marketing teams

Wedge: verify marketing automation tracking, report freshness, automation handoffs, and client-visible metrics

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Fatal Error on Checkout with Version 2.1.2: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Fatal Error on Checkout with Version 2.1.2 Hi, starting in version 2.1.2 of the plugin, a fatal error is triggered when loading the WooCommerce checkout page as a logged-in user.

Affected feature: checkout

bugs compatibility missing feature checkout

Plugin

API

Zoho Campaigns

3.0K active installs · 101.0K downloads · rating 38.0

abandoned cart email marketing marketing automation signup forms woocommerce

Comments

1 shown

Jacob Lewis 2025-04-07T05:35:00+00:00

We are also seeing this error on our sites since migrating to 2.1.2. It looks like these changes are what introduced this problem, specifically if(od!=”” && id!=””) which seem to be missing the $ prefix.