WPIntell

multisafepay

MultiSafepay plugin for WooCommerce

MultiSafepay offers the most comprehensive payment solutions. Easily integrate the payment solutions of MultiSafepay into your webshop.

bnpl credit cards ideal multisafepay payment gateway
29.1 Open evidence Open API Open on WordPress.org
2.0K
102.8K
5.0
0
2
2

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

61 / 96 rows with source links

63.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

35 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
1.7K 2.6K -36.8% 12.0K

Source Evidence

Open evidence explorer
mixed support · high severity · relevance 0.95
Redirect to File not found on succesful payment

Redirect to File not found on succesful payment: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
I get redirected to this url, which seems to be the correct one, altho my store url is not present: https://pay.multisafepay.com/order-received/23314/?key=wc_order_e1M7QDZeuJ7jf&transactionid=23314&cookie_check=1 As an example of a default woocommerce working order-received url (/checkout/ isn’t necessary to be included and varies per store): https://www.web
mixed support · high severity · relevance 0.95
Big icons payment methods

Big icons payment methods: users show security, bugs, compatibility pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Big icons payment methods Since the latest plugin update the icons for payment methods in the checkout are huge, see screenshot.
mixed support · high severity · relevance 0.95
No PSR-18 clients found

No PSR-18 clients found: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
No PSR-18 clients found Today I updated the plugin to version 4.1, but payment transactions aren’t working anymore.
mixed support · high severity · relevance 0.95
Problem with update to 6.0.0 Multisafepay

Problem with update to 6.0.0 Multisafepay: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Our customers get an error saying that there are ‘no payment options available’.
mixed support · high severity · relevance 0.94
Error with Query Monitor

Error with Query Monitor: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Error with Query Monitor Hello, There is a compatibility issue with Query Monitor.
mixed support · high severity · relevance 0.94
Notification Issue with After Pay

Notification Issue with After Pay: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Notification Issue with After Pay Hi, we use After Pay on our website.
mixed support · high severity · relevance 0.94
iDEAL QR Gateway not working: fatal error: error if plugin

iDEAL QR Gateway not working: fatal error: error if plugin: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
iDEAL QR Gateway not working: fatal error: error if plugin The payment iDEAL QR payment Gateway is not working.
mixed support · high severity · relevance 0.94
Fatal error after upgrade to v4

Fatal error after upgrade to v4: users show bugs, compatibility, support pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
Fatal error after upgrade to v4 Since the upgrade to v4, there is a PHP Fatal error in the checkout: PHP Fatal error: Uncaught Http\Discovery\Exception\DiscoveryFailedException: Could not find resource using any discovery strategy.
mixed support · high severity · relevance 0.88
MultiSafepay image on checkout

MultiSafepay image on checkout: users show compatibility, missing feature, support pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
MultiSafepay image on checkout Hi, I would like to put a more extended logo on the woocommerce checkout page in order to make people know that this payment method can take care of credit and debit card.
complaint support · high severity · relevance 0.86
No payment method selected! notice after first payment method selected.

WooCommerce Blocks checkout rejected the default selected MultiSafepay method, causing lost customers until version 6.12.0 fixed initialization timing.

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity
It’s urgent as we lose clients that don’t switch and don’t make the final payment step.

Competitor Context

10 shown
Alma – Pay in installments or later for WooCommerce praise owner · intel 66.2 · weakness 50.9
praise owner
below-average rating 14 collected complaint signal(s) bugs compatibility 2 source links Proof Blocked Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor ecommerce failures, handoffs, and revenue-impacting exceptions
source 1 source 2
Riverty Payments for Woocommerce praise owner · intel 61.9 · weakness 45.1
praise owner
10 collected complaint signal(s) compatibility bugs 2 source links Investigate Pain Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions
source 1 source 2
Tamara Checkout praise owner · intel 59.2 · weakness 49.7
praise owner
2 unresolved support thread(s) 12 collected complaint signal(s) support compatibility 2 source links Investigate Pain Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor e commerce failures, handoffs, and revenue-impacting exceptions
source 1 source 2
Zip US Gateway for WooCommerce watchlist · intel 51.9 · weakness 51.7
watchlist
stale update history 5 collected complaint signal(s) compatibility support 1 source link Proof Blocked Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor gateway failures, handoffs, and revenue-impacting exceptions
source 1
Tabby Checkout praise owner · intel 50.1 · weakness 33.4
praise owner
4 collected complaint signal(s) bugs compatibility 2 source links Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

source 1 source 2
Addi – Cuotas que se adaptan a ti watchlist · intel 49.4 · weakness 46.6
watchlist
12 collected complaint signal(s) compatibility bugs 1 source link Investigate Pain Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit failures, handoffs, and revenue-impacting exceptions
source 1
payever – WooCommerce Gateway watchlist · intel 41.8 · weakness 34.6
watchlist
5 collected complaint signal(s) bugs compatibility 1 source link Proof Blocked Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor ecommerce failures, handoffs, and revenue-impacting exceptions
source 1
Mintpay praise owner · intel 37.0 · weakness 19.6
praise owner
1 collected complaint signal(s) bugs performance 2 source links Proof Blocked Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

20 shown from 20 collected
complaint Fatal error when €0,- sale price product in cart on iDeal method. support · 2026-04-13T13:40:36+00:00 · high severity · credit cards

MultiSafepay for WooCommerce fatals during iDEAL checkout when a cart contains a zero-price sale product, blocking payment completion.

Evidence: A Fatal error gets outputted when we try to complete a iDeal payment with a € 0,- sale product in the cart.
bugs iDEAL zero-price checkout checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
complaint No payment method selected! notice after first payment method selected. support · 2026-02-26T11:30:49+00:00 · high severity · credit cards

WooCommerce Blocks checkout rejected the default selected MultiSafepay method, causing lost customers until version 6.12.0 fixed initialization timing.

Evidence: It’s urgent as we lose clients that don’t switch and don’t make the final payment step.
bugs compatibility default payment method checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
question No images of payment options in Checkout Block support · 2025-09-09T13:40:50+00:00 · medium severity · credit cards

Payment-method images appeared in classic WooCommerce checkout but not Checkout Block, and a later plugin version added a setting to enable them.

Evidence: there are no images of the Payment option in the Checkout Block. When using the classic checkout solution, we do see the images.
missing feature compatibility checkout payment icons checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Last Update conusm all the Server CPU memory support · 2025-04-05T06:53:22+00:00 · medium severity · credit cards

Last Update conusm all the Server CPU memory: users show bugs, performance, support pain that may indicate a product gap.

Evidence: Last Update conusm all the Server CPU memory Please, check your last plugin update because after the update, the server CPU immediately consumes all the memory.
bugs performance support reliable checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Error with Query Monitor support · 2024-04-20T22:11:46+00:00 · high severity · credit cards

Error with Query Monitor: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Error with Query Monitor Hello, There is a compatibility issue with Query Monitor.
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Redirect to File not found on succesful payment support · 2024-03-03T15:06:32+00:00 · high severity · credit cards

Redirect to File not found on succesful payment: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: I get redirected to this url, which seems to be the correct one, altho my store url is not present: https://pay.multisafepay.com/order-received/23314/?key=wc_order_e1M7QDZeuJ7jf&transactionid=23314&cookie_check=1 As an example of a default woocommerce working order-received url (/checkout/ isn’t necessary to be included and varies per store): https://www.web
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Pay in Installments worldwide support · 2023-11-17T07:38:14+00:00 · high severity · credit cards

Pay in Installments worldwide: users show missing feature, support, setup pain that may indicate a product gap.

Evidence: Pay in Installments worldwide Hi, I want users to be able to Pay in Installments.
missing feature support setup value checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Problem with update to 6.0.0 Multisafepay support · 2023-10-05T07:16:35+00:00 · high severity · credit cards

Problem with update to 6.0.0 Multisafepay: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Our customers get an error saying that there are ‘no payment options available’.
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed MultiSafepay image on checkout support · 2023-03-24T08:22:02+00:00 · high severity · credit cards

MultiSafepay image on checkout: users show compatibility, missing feature, support pain that may indicate a product gap.

Evidence: MultiSafepay image on checkout Hi, I would like to put a more extended logo on the woocommerce checkout page in order to make people know that this payment method can take care of credit and debit card.
compatibility missing feature support value checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
neutral What is API key? support · 2022-11-11T05:18:49+00:00 · low severity · credit cards

What is API key?: users show compatibility, support, setup pain that may indicate a product gap.

Evidence: What is API key?
compatibility support setup woocommerce checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
praise Great Plugin (5 stars) review · 2021-12-31T10:43:37+00:00 · medium severity · credit cards

Great Plugin: users praise quality, which suggests what competitors already do well.

Evidence: Great Plugin MultiSafe plugin is nice as the plugin shows available currency Based on Geolocation IP.
quality checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
neutral Fatal error plugin page multisite support · 2021-12-16T07:23:38+00:00 · high severity · credit cards

Fatal error plugin page multisite: users show bugs, compatibility pain that may indicate a product gap.

Evidence: Fatal error plugin page multisite Very often we get a fatal error on the plugin overview page caused by MultiSafepay.
bugs compatibility form checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed iDEAL QR Gateway not working: fatal error: error if plugin support · 2021-10-08T10:04:49+00:00 · high severity · credit cards

iDEAL QR Gateway not working: fatal error: error if plugin: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: iDEAL QR Gateway not working: fatal error: error if plugin The payment iDEAL QR payment Gateway is not working.
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Notification Issue with After Pay support · 2021-08-09T09:19:38+00:00 · high severity · credit cards

Notification Issue with After Pay: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Notification Issue with After Pay Hi, we use After Pay on our website.
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Fatal error when doing payment support · 2021-03-16T12:19:37+00:00 · high severity · credit cards

Fatal error when doing payment: users show bugs, compatibility pain that may indicate a product gap.

Evidence: Fatal error when doing payment When trying to pay a fatal error is thrown: PHP Fatal error: Uncaught Error: Call to undefined method MultiSafepay\\WooCommerce\\Services\\CustomerService::get_the_user_ip() in /public_html/wp-content/plugins/multisafepay/src/Services/CustomerService.php:89 We’re running version 4.2.1, but when rolling back to 4.1.8 it just wor
bugs compatibility reliable payment checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Doesn’t seem to work anymore with Multisite support · 2021-03-05T11:20:05+00:00 · medium severity · credit cards

Doesn’t seem to work anymore with Multisite: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: After updating the MultiSafePay plugin we found out that all sites except the main site don’t have the MultiSafePay options anymore.
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Big icons payment methods support · 2021-02-23T08:30:50+00:00 · high severity · credit cards

Big icons payment methods: users show security, bugs, compatibility pain that may indicate a product gap.

Evidence: Big icons payment methods Since the latest plugin update the icons for payment methods in the checkout are huge, see screenshot.
security bugs compatibility support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed Fatal error after upgrade to v4 support · 2021-02-22T09:00:19+00:00 · high severity · credit cards

Fatal error after upgrade to v4: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: Fatal error after upgrade to v4 Since the upgrade to v4, there is a PHP Fatal error in the checkout: PHP Fatal error: Uncaught Http\Discovery\Exception\DiscoveryFailedException: Could not find resource using any discovery strategy.
bugs compatibility support setup checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
mixed No PSR-18 clients found support · 2021-02-19T20:43:01+00:00 · high severity · credit cards

No PSR-18 clients found: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: No PSR-18 clients found Today I updated the plugin to version 4.1, but payment transactions aren’t working anymore.
bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin
praise Works like a charm (5 stars) review · 2020-05-04T13:33:45+00:00 · high severity · credit cards

Works like a charm: users show compatibility, missing feature pain that may indicate a product gap.

Evidence: Works like a charm Smoothless integration of the world’s most versatile payment system into Woocommerce This topic was modified 6 years ago by Motionmill .
compatibility missing feature reliable payment checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor credit cards failures, handoffs, and revenue-impacting exceptions
source plugin