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Big icons payment methods

MultiSafepay plugin for WooCommerce · support · 2021-02-23T08:30:00+00:00

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support
Petra Blankwaard resolved
Since the latest plugin update the icons for payment methods in the checkout are huge, see screenshot. The page I need help with: [ log in to see the link] Same here. Downgrading to MultiSafepay 3.8.0 + WooCommerce 4.9.2 causes payment icons to be as before. @indigonl @havemaskwilltravel We just released 4.1.3 of our plugin, which should scale the icons correctly again. Please let us know if this issue has been fixed. Upgrade to 4.1.3 does display the icons properly again, however, I can’t pay using iDEAL. I have to downgrade to 3.8.0 in order to have iDEAL payment work. @havemaskwilltravel Good to hear that the icons are correct now. For the iDEAL payment error, could you provide us with: 1) Logs 2) Any errors on the frontend 3) A list of installed plugins? This will help us narrow down this issue. Error on the frontend: “Error processing checkout. Please try again” Installed plugins: Advanced custom fields 5.9.5 Change password Protected Message 2.1.0 Classic Editor 1.6 Contact form 7 5.3.2 Contact form 7 Extension for Mailchimp 0.5.32 Contact form CFDB7 1.2.5.8 Custom order numbers for WooCommerce 1.2.12 Disable comments 2.1.0 FB for WooCommerce 2.3.0 Farost Login Ajax and Social connect 1.1.0 Farost Subscribe 1.1.1 Flexible checkout fields 2.9.2 GDPR cookie consent banner 2.3.15 HTTP headers to improve web site security 2.5.6 Invisible reCaptcha 1.2.3 IZee Core 1.0.7 JQuery Smooth scroll 1.4.5 KC Pro 1.9.4 KingComposer 2.9.6 MailChimp Forms by MailMunch 3.1.4 MC4WP: Mailchimp for WP 4.8.3 Quick 301 Redirects 1.1.6 Redux 4.1.24 Slider Revolution 5.4.7.3 Smash Balloon Instagram Feed 2.8.1 Social Warfare 4.2.1 Sucuri 1.8.25 WooCommerce 5.0.0 WooCommerce Customer/Order XML Export Suite 2.3.4 WP Fastest cache 0.9.1.5 WP Post page clone 1.1 WP-DBManager 2.80.3 YITH WooCommerce compare 2.4.5 YITH WooCommerce wishlist 3.0.20 Yoast SEO 15.9` WooCommerce > Status > Log: 2021-02-23T12:10:32+00:00 CRITICAL Uncaught TypeError: Return value of MultiSafepay\WooCommerce\PaymentMethods\Base\BasePaymentMethod::validate_fields() must be of the type bool, none returned in /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/multisafepay/src/PaymentMethods/Base/BasePaymentMethod.php:458 Stack trace: #0 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(862): MultiSafepay\WooCommerce\PaymentMethods\Base\BasePaymentMethod->validate_fields() #1 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1137): WC_Checkout->validate_checkout(Array, Object(WP_Error)) #2 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(465): WC_Checkout->process_checkout() #3 /home/deb108592/domains/bandtrinity.com/public_html/wp-includes/class-wp-hook.php(287): WC_AJAX::checkout(”) #4 /home/deb108592/domains/bandtrinity.com/public_html/wp-includes/ in /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/multisafepay/src/PaymentMethods/Base/BasePaymentMethod.php on line 458 2021-02-23T12:11:45+00:00 CRITICAL Uncaught TypeError: Return value of MultiSafepay\WooCommerce\PaymentMethods\Base\BasePaymentMethod::validate_fields() must be of the type bool, none returned in /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/multisafepay/src/PaymentMethods/Base/BasePaymentMethod.php:458 Stack trace: #0 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(862): MultiSafepay\WooCommerce\PaymentMethods\Base\BasePaymentMethod->validate_fields() #1 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1137): WC_Checkout->validate_checkout(Array, Object(WP_Error)) #2 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(465): WC_Checkout->process_checkout() #3 /home/deb108592/domains/bandtrinity.com/public_html/wp-includes/class-wp-hook.php(287): WC_AJAX::checkout(”) #4 /home/deb108592/domains/bandtrinity.com/public_html/wp-includes/ in /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/multisafepay/src/PaymentMethods/Base/BasePaymentMethod.php on line 458` @havemaskwilltravel We just released 4.1.4 which should include a fix for your issue. Please let us know if everything has been resolved. Issue solved, thank you for your quick actions. @havemaskwilltravel That’s great to hear. I will keep this support ticket open for a bit for @indigonl to see if this also resolved her issue. Hello @indigonl . Once again thanks for your report and feedback. This issue has been reported as resolved by multiple merchants now; and since we don`t have any news from you; I am going to close this ticket. Please, if you continue experimenting any issue related, reopen this ticket.

Comments

9 shown
havemaskwilltravel 2021-02-23T11:22:00+00:00

Same here. Downgrading to MultiSafepay 3.8.0 + WooCommerce 4.9.2 causes payment icons to be as before.

MultiSafepay 2021-02-23T12:01:00+00:00

@indigonl @havemaskwilltravel We just released 4.1.3 of our plugin, which should scale the icons correctly again. Please let us know if this issue has been fixed.

havemaskwilltravel 2021-02-23T12:14:00+00:00

Upgrade to 4.1.3 does display the icons properly again, however, I can’t pay using iDEAL. I have to downgrade to 3.8.0 in order to have iDEAL payment work.

MultiSafepay 2021-02-23T12:51:00+00:00

@havemaskwilltravel Good to hear that the icons are correct now. For the iDEAL payment error, could you provide us with: 1) Logs 2) Any errors on the frontend 3) A list of installed plugins? This will help us narrow down this issue.

havemaskwilltravel 2021-02-23T13:10:00+00:00

Error on the frontend: “Error processing checkout. Please try again” Installed plugins: Advanced custom fields 5.9.5 Change password Protected Message 2.1.0 Classic Editor 1.6 Contact form 7 5.3.2 Contact form 7 Extension for Mailchimp 0.5.32 Contact form CFDB7 1.2.5.8 Custom order numbers for WooCommerce 1.2.12 Disable comments 2.1.0 FB for WooCommerce 2.3.0 Farost Login Ajax and Social connect 1.1.0 Farost Subscribe 1.1.1 Flexible checkout fields 2.9.2 GDPR cookie consent banner 2.3.15 HTTP headers to improve web site security 2.5.6 Invisible reCaptcha 1.2.3 IZee Core 1.0.7 JQuery Smooth scroll 1.4.5 KC Pro 1.9.4 KingComposer 2.9.6 MailChimp Forms by MailMunch 3.1.4 MC4WP: Mailchimp for WP 4.8.3 Quick 301 Redirects 1.1.6 Redux 4.1.24 Slider Revolution 5.4.7.3 Smash Balloon Instagram Feed 2.8.1 Social Warfare 4.2.1 Sucuri 1.8.25 WooCommerce 5.0.0 WooCommerce Customer/Order XML Export Suite 2.3.4 WP Fastest cache 0.9.1.5 WP Post page clone 1.1 WP-DBManager 2.80.3 YITH WooCommerce compare 2.4.5 YITH WooCommerce wishlist 3.0.20 Yoast SEO 15.9` WooCommerce > Status > Log: 2021-02-23T12:10:32+00:00 CRITICAL Uncaught TypeError: Return value of MultiSafepay\WooCommerce\PaymentMethods\Base\BasePaymentMethod::validate_fields() must be of the type bool, none returned in /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/multisafepay/src/PaymentMethods/Base/BasePaymentMethod.php:458 Stack trace: #0 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(862): MultiSafepay\WooCommerce\PaymentMethods\Base\BasePaymentMethod->validate_fields() #1 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1137): WC_Checkout->validate_checkout(Array, Object(WP_Error)) #2 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(465): WC_Checkout->process_checkout() #3 /home/deb108592/domains/bandtrinity.com/public_html/wp-includes/class-wp-hook.php(287): WC_AJAX::checkout(”) #4 /home/deb108592/domains/bandtrinity.com/public_html/wp-includes/ in /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/multisafepay/src/PaymentMethods/Base/BasePaymentMethod.php on line 458 2021-02-23T12:11:45+00:00 CRITICAL Uncaught TypeError: Return value of MultiSafepay\WooCommerce\PaymentMethods\Base\BasePaymentMethod::validate_fields() must be of the type bool, none returned in /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/multisafepay/src/PaymentMethods/Base/BasePaymentMethod.php:458 Stack trace: #0 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(862): MultiSafepay\WooCommerce\PaymentMethods\Base\BasePaymentMethod->validate_fields() #1 /home/deb108592/domains/bandtrinity.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1137): WC_Checkout->validate_checkout(Arra...

MultiSafepay 2021-02-23T16:12:00+00:00

@havemaskwilltravel We just released 4.1.4 which should include a fix for your issue. Please let us know if everything has been resolved.

havemaskwilltravel 2021-02-23T16:16:00+00:00

Issue solved, thank you for your quick actions.

MultiSafepay 2021-02-23T17:38:00+00:00

@havemaskwilltravel That’s great to hear. I will keep this support ticket open for a bit for @indigonl to see if this also resolved her issue.

MultiSafepay 2021-02-26T13:32:00+00:00

Hello @indigonl . Once again thanks for your report and feedback. This issue has been reported as resolved by multiple merchants now; and since we don`t have any news from you; I am going to close this ticket. Please, if you continue experimenting any issue related, reopen this ticket.