WPIntell

heic-support

HEIC Support

Allows .heic uploads to the Media Library. Creates .webp or .jpg copies of .heic images when they are uploaded.

5.0K
26.8K
5.0
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Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

52 / 78 rows with source links

66.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

26 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
2.3K 459 409.8% 5.0K

Source Evidence

Open evidence explorer
complaint support · high severity · relevance 1.0
suggestion for supporting magick binary appimage

suggestion for supporting magick binary appimage: users show security, compatibility, missing feature pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
suggestion for supporting magick binary appimage Hi, Installing imagick with libheif is not supported even in latest Debian.
complaint support · high severity · relevance 1.0
Plugin not activating

Plugin not activating: users show security, bugs, compatibility pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
First of all, thank you for offering this plugin for free to the community!
mixed support · high severity · relevance 0.71
Webp image created but not added to media library

Webp image created but not added to media library: users show bugs pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
Webp image created but not added to media library After enabling the plugin and uploading an HEIC image, I only see the broken HEIC image in the media library.
complaint support · medium severity · relevance 0.92
Not working with ImageMagick 7.1.0-62

Not working with ImageMagick 7.1.0-62: users show compatibility, missing feature, support pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
Not working with ImageMagick 7.1.0-62 This plugin only works on servers running ImageMagick 7 or above.
mixed support · medium severity · relevance 0.85
Error with ImageMagick 7.1.0

Error with ImageMagick 7.1.0: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
Error with ImageMagick 7.1.0 Not sure if I am interpreting the version incorrectly, if there is an issue with the plugin.
mixed support · medium severity · relevance 0.84
Error activating plugin

Error activating plugin: users show bugs, compatibility, support pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
Error activating plugin When I try to activate the plugin, I receive the following error Parse error: syntax error, unexpected ‘)’ in /home/unnnnnnnnnnn/domains/greatlakesdesigns.com/public_html/gura/wp-content/plugins/heic-support/heic-support.php on line 223 I’m running WordPress 6.1.1 and my server is running PHP 7.2 and has ImageMagick 7.1.0-20 installed
mixed support · medium severity · relevance 0.84
blank image and error

blank image and error: users show bugs, compatibility, support pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
blank image and error Hello, using the plugin in a multisite network and activate it as network activation.
complaint support · medium severity · relevance 0.81
can’t upload heic

can’t upload heic: users show compatibility, missing feature, support pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
For best results convert it to JPEG before uploading.” I’ve enabled ImageMagik and visited Settings > Media.
complaint support · medium severity · relevance 0.8
Replace uploaded media ID instead

Replace uploaded media ID instead: users show missing feature, support pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
Example when using a front end form to upload an image – this maps the uploaded Media ID to the required fields for featured image or custom fields etc.
complaint support · medium severity · relevance 0.8
ImageMagick 7.1.1-33 can’t handle the conversion

ImageMagick 7.1.1-33 can’t handle the conversion: users show missing feature, support pain that may indicate a product gap.

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
Investigate Pain card complete mobile app and push engagement operations Evidence linked to opportunity
ImageMagick 7.1.1-33 can’t handle the conversion Plugin specific area in media settings of wp-admin shows the message “Control how .heic images are handled during uploads.”.

Competitor Context

1 shown
HEIC to JPEG praise owner · intel 48.7 · weakness 37.4
praise owner
stale update history 1 collected complaint signal(s) reliable 2 source links Proof Blocked Evidence linked to opportunity
Buyer: publishers, content teams, and agencies · Wedge: check image publishing, media, metadata, and editorial handoffs before content goes live

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

20 shown from 23 collected
question HEIC supported but unable to upload support · 2026-03-10T20:49:02+00:00 · medium severity · iphone

The user can only upload HEIC files after adding MIME-type code and asks whether the plugin should handle that case.

Evidence: I get this error when trying to upload HEIC files to the media library
compatibility missing feature HEIC media upload mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint Images uploading but not converting to JPG support · 2026-03-02T20:23:20+00:00 · medium severity · iphone

HEIC uploads still complete, but the plugin stopped converting the images to JPG during upload for this user.

Evidence: The HEIC images are being uploaded, but they are not being converted.
bugs HEIC JPG conversion mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
mixed Error reporting; No decoding plugin installed for this compression format support · 2025-11-05T15:53:10+00:00 · medium severity · iphone

HEIC Support silently failed after a server-side Imagick change and users also wanted bulk HEIC-to-JPEG conversion support.

Evidence: There hasn’t been any indication in the error logs
bugs missing feature support quality mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint 502 – Issue with options-media page after installing the plugin support · 2025-10-23T02:07:05+00:00 · medium severity · iphone

After installing the plugin, the WordPress media options page stops working so the user cannot access plugin settings.

Evidence: my options-media page stopped working after installing the plugin. So, I cant access the plugin settings.
bugs compatibility setup media settings page mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint Installed and activted plugin, downloaded but not converted HEIC support · 2025-09-11T16:07:35+00:00 · medium severity · iphone

HEIC Support accepted an uploaded HEIC image but did not convert it, with support suggesting the user may have missed settings in the latest version.

Evidence: Selected anHEIC file, it downloaded fine but did not convert.
bugs setup HEIC image conversion mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint Settings are missing in Settings->Media support · 2025-08-19T00:20:31+00:00 · medium severity · iphone

The HEIC Support settings were missing under Media despite support being detected, and the developer fixed the reproducible bug in version 2.1.4.

Evidence: there’s no settings showing
bugs media settings display mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
neutral GD instead ImageMagick support · 2025-06-30T16:26:16+00:00 · low severity · iphone

GD instead ImageMagick: users show setup pain that may indicate a product gap.

Evidence: I have not used GD in a project yet, but I will take a look and consider using it as a fall-back when imagemagick is not installed.
setup mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint can’t upload heic support · 2025-02-01T17:26:52+00:00 · medium severity · iphone

can’t upload heic: users show compatibility, missing feature, support pain that may indicate a product gap.

Evidence: For best results convert it to JPEG before uploading.” I’ve enabled ImageMagik and visited Settings > Media.
compatibility missing feature support mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint Plugin not activating support · 2024-11-07T13:18:01+00:00 · high severity · iphone

Plugin not activating: users show security, bugs, compatibility pain that may indicate a product gap.

Evidence: First of all, thank you for offering this plugin for free to the community!
security bugs compatibility performance mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint ImageMagick 7.1.1-33 can’t handle the conversion support · 2024-10-04T11:35:48+00:00 · medium severity · iphone

ImageMagick 7.1.1-33 can’t handle the conversion: users show missing feature, support pain that may indicate a product gap.

Evidence: ImageMagick 7.1.1-33 can’t handle the conversion Plugin specific area in media settings of wp-admin shows the message “Control how .heic images are handled during uploads.”.
missing feature support mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
praise Great Plugin | Gets the Job Done (5 stars) review · 2024-07-12T15:18:52+00:00 · medium severity · iphone

Great Plugin | Gets the Job Done: users show setup pain that may indicate a product gap.

Evidence: Great Plugin | Gets the Job Done Out of curiosity (and for future planning), we installed this plugin to confirm it effectively converts HEIC images to either JPG or WebP images.
setup reliable quality mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
praise Very useful and easy to set up (5 stars) review · 2024-03-19T20:52:07+00:00 · medium severity · iphone

Very useful and easy to set up: users praise easy, which suggests what competitors already do well.

Evidence: Very useful and easy to set up If your contributors are Mac users, this plugin makes their lives (and yours) easier.
easy mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
mixed .heic file not getting uploaded support · 2023-12-21T15:28:23+00:00 · low severity · iphone

.heic file not getting uploaded: users show missing feature, support, setup pain that may indicate a product gap.

Evidence: .heic file not getting uploaded I have installed the plugin.
missing feature support setup mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
mixed Replace does not work because of file type support · 2023-09-25T13:19:17+00:00 · medium severity · iphone

Replace does not work because of file type: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence: Replace does not work because of file type With the replace option enabled, the replace function returns exits the first test because the file type is application/octet-stream rather than image/heic .
bugs missing feature support reliable mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
mixed Webp image created but not added to media library support · 2023-09-24T00:52:31+00:00 · high severity · iphone

Webp image created but not added to media library: users show bugs pain that may indicate a product gap.

Evidence: Webp image created but not added to media library After enabling the plugin and uploading an HEIC image, I only see the broken HEIC image in the media library.
bugs value mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint suggestion for supporting magick binary appimage support · 2023-03-11T15:09:56+00:00 · high severity · iphone

suggestion for supporting magick binary appimage: users show security, compatibility, missing feature pain that may indicate a product gap.

Evidence: suggestion for supporting magick binary appimage Hi, Installing imagick with libheif is not supported even in latest Debian.
security compatibility missing feature support mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint Not working with ImageMagick 7.1.0-62 support · 2023-02-23T14:10:36+00:00 · medium severity · iphone

Not working with ImageMagick 7.1.0-62: users show compatibility, missing feature, support pain that may indicate a product gap.

Evidence: Not working with ImageMagick 7.1.0-62 This plugin only works on servers running ImageMagick 7 or above.
compatibility missing feature support setup mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
mixed Error with ImageMagick 7.1.0 support · 2023-02-11T17:57:17+00:00 · medium severity · iphone

Error with ImageMagick 7.1.0: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Error with ImageMagick 7.1.0 Not sure if I am interpreting the version incorrectly, if there is an issue with the plugin.
bugs compatibility missing feature support mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
complaint Replace uploaded media ID instead support · 2023-01-12T09:27:07+00:00 · medium severity · iphone

Replace uploaded media ID instead: users show missing feature, support pain that may indicate a product gap.

Evidence: Example when using a front end form to upload an image – this maps the uploaded Media ID to the required fields for featured image or custom fields etc.
missing feature support quality mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting
praise Finally someone is willing to launch a plugin for HEIC support, thank you (5 stars) review · 2023-01-11T02:58:21+00:00 · medium severity · iphone

Finally someone is willing to launch a plugin for HEIC support, thank you: users show missing feature, support pain that may indicate a product gap.

Evidence: Finally someone is willing to launch a plugin for HEIC support, thank you It would be better if you can add an option to generate JPEG files when uploading It would be better if you can add an option to generate JPEG files when uploading
missing feature support mobile app and push engagement operations Investigate Pain card complete Evidence linked to opportunity
Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences · Wedge: test iphone app/PWA handoffs, push delivery, device behavior, and engagement reporting