Buyer: membership site owners, agencies, and operations teams · Wedge: test profile roles, protected content, SSO/login handoffs, and private-data exposure

source 1 source 2

FAQ Block praise owner · intel 65.9 · weakness 52.3

praise owner

stale update history 5 collected complaint signal(s) bugs missing feature 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

PickPlugins Question Answer praise owner · intel 65.1 · weakness 49.0

praise owner

below-average rating 12 collected complaint signal(s) support missing feature 2 source links Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

source 1 source 2

praise owner

stale update history 7 collected complaint signal(s) compatibility support 2 source links Investigate Pain Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test ddos lockouts, bot/spam defenses, risky access changes, and incident alerts

source 1 source 2

Question answer praise owner · intel 55.6 · weakness 40.0

praise owner

stale update history 2 collected complaint signal(s) support security 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Simple FAQ praise owner · intel 48.8 · weakness 37.7

praise owner

stale update history 1 collected complaint signal(s) bugs setup 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Yes/No Chart praise owner · intel 44.9 · weakness 21.1

praise owner

1 collected complaint signal(s) support missing feature 2 source links Investigate Pain Evidence linked to opportunity

Buyer: publishers, analysts, agencies, and data-heavy site owners · Wedge: verify chart data freshness, table rendering, chart accuracy, and export/report output

source 1 source 2

DS FAQ Plus praise owner · intel 43.5 · weakness 27.4

praise owner

3 collected complaint signal(s) bugs compatibility 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

5 shown from 5 collected

complaint Not so good. (2 stars) review · 2017-04-07T14:59:08+00:00 · medium severity · faq

Not so good.: users show bugs, support pain that may indicate a product gap.

Evidence: —————— I checked the support forum, someone mentioned the same issue, but there’s no reply.

bugs support support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint FAQs get cut off after 10 questions because of Reading Settings support · 2016-05-08T06:30:00+00:00 · medium severity · faq

FAQs get cut off after 10 questions because of Reading Settings: users show missing feature, support pain that may indicate a product gap.

Evidence: FAQs get cut off after 10 questions because of Reading Settings FAQs get cut off after 10 questions because of Settings > Readings which is set to show 10 posts at a time.

missing feature support value support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed Incompatible (3 stars) review · 2016-02-15T06:47:35+00:00 · medium severity · faq

Incompatible: users show bugs, compatibility pain that may indicate a product gap.

Evidence: Incompatible Doesn’t work with my theme.

bugs compatibility quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

neutral Code for Category support · 2015-12-26T16:57:51+00:00 · medium severity · faq

Code for Category: neutral conversation with limited structured signal.

Evidence: Code for Category I want to be able to show only the categories/Id on a page or post not all of them. What is the code? https://wordpress.org/plugins/ak-bootstrap-faq/ I want to be able to show only the categories/Id on a page or post not all of them. What is the code? https://wordpress.org/plugins/ak-bootstrap-faq/

support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise This is most awsome faq wordpress plugin that I have never seen before (5 stars) review · 2015-11-26T07:31:45+00:00 · medium severity · faq

This is most awsome faq wordpress plugin that I have never seen before: users show compatibility pain that may indicate a product gap.

Evidence: simple interface, its more easy to customize with it’s UI Design.

compatibility easy quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

source plugin