WPIntell

Market

chat software

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

44 / 44 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

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Competitors

3 shown
Casengo Live Chat Support 70 installs · 4.3
praise owner
-100.0%momentum 65.7weakness 12/26pain/praise

Pain still appears around support, missing feature despite praise for quality, easy.

source 1 source 2
Banckle Chat 10 installs · 2.3
praise owner
-100.0%momentum 64.2weakness 11/3pain/praise

Pain still appears around support, missing feature despite praise for support, value.

source 1 source 2

Evidence

Open evidence explorer
complaint Very dissapointing – a support product w/ no support

Very dissapointing – a support product w/ no support: users show bugs, compatibility, support pain that may indicate a product gap.

HappyFox Chat – Live Chat Plugin for WooCommerce Online Stores · Very dissapointing – a support product w/ no support After a long search I had high hopes for this product and started the 14 day trial. complaint [Plugin: Banckle Live Chat] The ability to initiate live chat with visitors is broken

[Plugin: Banckle Live Chat] The ability to initiate live chat with visitors is broken: users show bugs, missing feature, support pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] The ability to initiate live chat with visitors is broken I tried to get this to work but its broken. mixed [Plugin: Banckle Live Chat] Fatal error in PHP, cannot activate plugin

[Plugin: Banckle Live Chat] Fatal error in PHP, cannot activate plugin: users show bugs, compatibility, performance pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] Fatal error in PHP, cannot activate plugin Got error message when trying to activate: Fatal error: Cannot redeclare blc_init() (previously declared in /MYSITE.COM/wp-content/plugins/broken-link-checker/core/init.php:257) in /MYSITE.COM/wp-content/plugins/banckle-live-chat-for-wordpress/banckleLiveChat.php on line 35 Any solution? mixed [Plugin: Banckle Live Chat] Misleading Description

[Plugin: Banckle Live Chat] Misleading Description: users show bugs, pricing, support pain that may indicate a product gap.

Banckle Chat · The plugin file may be free, but the service costs $6 per agent per month as of this writing. mixed Installed but Preview shows broken link

Installed but Preview shows broken link: users show bugs, setup pain that may indicate a product gap.

WP Mibew · Installed but Preview shows broken link “URL where your chat is installed” What is this supposed to be pointing too? complaint App is Free Service is Not

App is Free Service is Not: users show pricing, support pain that may indicate a product gap.

Banckle Chat · App is Free Service is Not The app is free, but in order to use it then you have to pay. praise Paid Plugin

Paid Plugin: users show pricing, support pain that may indicate a product gap.

Banckle Chat · Paid Plugin This is another Paid Plugin. complaint [Plugin: Banckle Live Chat] Just upgraded Plugin and now settings don't work

[Plugin: Banckle Live Chat] Just upgraded Plugin and now settings don't work: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] Just upgraded Plugin and now settings don't work I just recently decided to update plugin and also wordpress and the plugin stopped working properly. complaint [Plugin: Banckle Live Chat] Add Custom Chat Button?

[Plugin: Banckle Live Chat] Add Custom Chat Button?: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Banckle Chat · Ideally, I’d love to use the same chat button “Online – Start Chat Now” that’s displayed on the Banckle.com website. complaint Custom Color

Custom Color: users show compatibility, missing feature, support pain that may indicate a product gap.

Casengo Live Chat Support · From Casengo Widget options (on wp-admin) i can select some colors schemes. complaint E-mail request

E-mail request: users show missing feature, support, setup pain that may indicate a product gap.

Casengo Live Chat Support · E-mail request Is it possible to use Casengo chat without having to enter an e-mail address? complaint [Plugin: Banckle Live Chat] Difficult to activate

[Plugin: Banckle Live Chat] Difficult to activate: users show missing feature, support, setup pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] Difficult to activate After half an hour working through the complex instructions, several times, I completely failed to activate this plugin. complaint [Plugin: Banckle Live Chat] Dead dashboard page

[Plugin: Banckle Live Chat] Dead dashboard page: users show bugs, compatibility, support pain that may indicate a product gap.

Banckle Chat · Incompatible with WP 321? mixed [Plugin: WP Mibew] widgets drag and drop functionality would not work when the plugin is activated

[Plugin: WP Mibew] widgets drag and drop functionality would not work when the plugin is activated: users show bugs, compatibility, performance pain that may indicate a product gap.

WP Mibew · [Plugin: WP Mibew] widgets drag and drop functionality would not work when the plugin is activated Just recently tested out the plugin to a locally installed wordpress 3.4 after installing the software. mixed [Plugin: Banckle Live Chat] Cannot complete configuration of Banckle live Chat

[Plugin: Banckle Live Chat] Cannot complete configuration of Banckle live Chat: users show bugs, compatibility, support pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] Cannot complete configuration of Banckle live Chat Warning: file_get_contents() /banckleLiveChat.php on line 225 Warning: file_get_contents() /banckleLiveChat.php on line 225 @bnick7 , could you please share a bit mroe about your site and/hosting environment. complaint NullPointerException

NullPointerException: users show bugs, missing feature, support pain that may indicate a product gap.

Casengo Live Chat Support · NullPointerException Just activated and filled in the settings and this iswhat I get when you click o the chat button on my home page:( HTTP Status 500 – org.apache.jasper.JasperException: java.lang.NullPointerException type Exception report message org.apache.jasper.JasperException: java.lang.NullPointerException description The server encountered an intern complaint Be WARNED Vendor will Reroute your Customers!

Be WARNED Vendor will Reroute your Customers!: users show bugs, missing feature, pricing pain that may indicate a product gap.

Banckle Chat · Free for the first year at that time, it worked great for us. complaint [Plugin: Banckle Live Chat] WOW! Great plugin

[Plugin: Banckle Live Chat] WOW! Great plugin: users show bugs, missing feature, support pain that may indicate a product gap.

Banckle Chat · Great plugin LOVE this plugin!!!! complaint [Plugin: Banckle Live Chat] is this free ?

[Plugin: Banckle Live Chat] is this free ?: users show missing feature, pricing, support pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] is this free ? complaint [Plugin: Banckle Live Chat] why are you guys so deceptive?

[Plugin: Banckle Live Chat] why are you guys so deceptive?: users show missing feature, support, setup pain that may indicate a product gap.

Banckle Chat · Telling people the plugin is free to have them waste their time installing it then only to be told we have to sign up and it’s free only for 30 days is being deceptive. complaint [Plugin: Banckle Live Chat] Super Plugin! Great Plugin!

[Plugin: Banckle Live Chat] Super Plugin! Great Plugin!: users show missing feature, pricing, support pain that may indicate a product gap.

Banckle Chat · Great Plugin! complaint Button label changed to 'contact'

Button label changed to 'contact': users show support, setup pain that may indicate a product gap.

Casengo Live Chat Support · Button label changed to 'contact' At 2 different accounts the button label changed today just to ‘contact’ and any editing of the text in the setup of the plugin won’t change the button label text anymore. mixed Chat For Admin Dashboard?

Chat For Admin Dashboard?: users show compatibility, performance, support pain that may indicate a product gap.

Banckle Chat · I am trying to find a chat plugin that will work only inside of the dashboard for quick admin chats and doesn’t slow down the blog too much. mixed Latest update locks me out

Latest update locks me out: users show bugs, missing feature, support pain that may indicate a product gap.

Casengo Live Chat Support · Latest update locks me out The latest update completely locked me out of the admin area and left me with lines of error code on my front page related to the Casengo Widget. mixed Showing nothing

Showing nothing: users show compatibility, support, setup pain that may indicate a product gap.

WP Mibew · Showing nothing Hi, I installed this plugin but see nothing in my theme. complaint PHP warnings

PHP warnings: users show compatibility, missing feature pain that may indicate a product gap.

HappyFox Chat – Live Chat Plugin for WordPress Websites · PHP warnings Nice plugin! complaint can show mysite to wp mibew users on next version?

can show mysite to wp mibew users on next version?: users show support, setup pain that may indicate a product gap.

WP Mibew · I had downloaded, installed and configured the Mibew chat software on mysite,and i can serve user free. complaint Waste of time – New account install error

Waste of time – New account install error: users show bugs, setup pain that may indicate a product gap.

Casengo Live Chat Support · Waste of time – New account install error After download and install you need to setup an account with them on their site. complaint Waste of time – New account install error

Waste of time – New account install error: users show bugs, setup pain that may indicate a product gap.

Casengo Live Chat Support · Waste of time – New account install error This plug in requires you to add an account on their site. complaint False Description/Advertising on Github

False Description/Advertising on Github: users show missing feature, setup pain that may indicate a product gap.

HappyFox Chat – Live Chat Plugin for WordPress Websites · False Description/Advertising on Github I am currently looking for free plugins for my website so that I can live chat with customers. complaint [Plugin: Banckle Live Chat] Brilliant

[Plugin: Banckle Live Chat] Brilliant: users show missing feature, support pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] Brilliant Works as advertised and great online support http://wordpress.org/extend/plugins/banckle-live-chat-for-wordpress/ Works as advertised and great online support http://wordpress.org/extend/plugins/banckle-live-chat-for-wordpress/ Hello Tom, Many thanks for the compliments and sharing your experience. complaint Banckle Live Chat: Love it!

Banckle Live Chat: Love it!: users show support, setup pain that may indicate a product gap.

Banckle Chat · Banckle Live Chat: Love it! complaint Chat guest username visibility?

Chat guest username visibility?: users show missing feature pain that may indicate a product gap.

Casengo Live Chat Support · http://wordpress.org/extend/plugins/the-casengo-chat-widget/ Hi there, I am sorry but at this moment, it’s not possible to pass variables like name, email and question to the chat window. complaint NO TRANSLATION FRENCH

NO TRANSLATION FRENCH: users show support pain that may indicate a product gap.

Casengo Live Chat Support · NO TRANSLATION FRENCH great plugin pity that there is no French version Can you put french version? complaint Won't show up on site

Won't show up on site: users show support pain that may indicate a product gap.

Casengo Live Chat Support · Let me know if i can be of help. complaint Error notification

Error notification: users show bugs pain that may indicate a product gap.

Casengo Live Chat Support · Error notification Hi, When i login as an Agent, i got this error notification: “Ooops! complaint Plugin Features

Plugin Features: users show missing feature pain that may indicate a product gap.

Casengo Live Chat Support · Plugin Features Do you have the following features: 2) Need to have capacity for multiple users 3) Need to be able to use it across multiple domains 4) Want it to be connected to a ticket system of some sort, so chats are recorded and placed into a queue, Do you have the following features: 2) Need to have capacity for multiple users 3) Need to be able to us complaint Change logo for chat

Change logo for chat: users show support pain that may indicate a product gap.

Casengo Live Chat Support · Change logo for chat HI, Great plug-in. complaint Doesn't Work

Doesn't Work: users show setup pain that may indicate a product gap.

WP Mibew · Doesn't Work Even with Mibew properly installed, the plugin doesn’t work at all, used the Mibew default button to make it work without the plugin. question Chat Window on Only Certain Pages

Chat Window on Only Certain Pages: question conversation with limited structured signal.

Casengo Live Chat Support · Chat Window on Only Certain Pages Is there a way to set which pages on a site the chat window will appear on? https://wordpress.org/plugins/the-casengo-chat-widget/ Is there a way to set which pages on a site the chat window will appear on? https://wordpress.org/plugins/the-casengo-chat-widget/