WPIntell

Market

chat online

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

46 / 46 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

0 rows have source counts but still need direct links.

Competitors

5 shown
Zendesk Chat 10.0K installs · 4.0
weak incumbent
-100.0%momentum 71.4weakness 26/20pain/praise

Pain still appears around support, bugs despite praise for quality, reliable.

source 1 source 2
Casengo Live Chat Support 70 installs · 4.3
praise owner
-100.0%momentum 65.7weakness 12/26pain/praise

Pain still appears around support, missing feature despite praise for quality, easy.

source 1 source 2
Banckle Chat 10 installs · 2.3
praise owner
-100.0%momentum 64.2weakness 11/3pain/praise

Pain still appears around support, missing feature despite praise for support, value.

source 1 source 2
LikeParrot 0 installs · 5.0
praise owner
-100.0%momentum 34.2weakness 0/1pain/praise

Weakness evidence: stale update history.

source 1

Evidence

Open evidence explorer
complaint Flagged as malware by AdWords

Flagged as malware by AdWords: users show security, bugs, missing feature pain that may indicate a product gap.

Zendesk Chat · Flagged as malware by AdWords Hi. complaint Very dissapointing – a support product w/ no support

Very dissapointing – a support product w/ no support: users show bugs, compatibility, support pain that may indicate a product gap.

HappyFox Chat – Live Chat Plugin for WooCommerce Online Stores · Very dissapointing – a support product w/ no support After a long search I had high hopes for this product and started the 14 day trial. complaint [Plugin: Banckle Live Chat] The ability to initiate live chat with visitors is broken

[Plugin: Banckle Live Chat] The ability to initiate live chat with visitors is broken: users show bugs, missing feature, support pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] The ability to initiate live chat with visitors is broken I tried to get this to work but its broken. mixed [Plugin: Banckle Live Chat] Fatal error in PHP, cannot activate plugin

[Plugin: Banckle Live Chat] Fatal error in PHP, cannot activate plugin: users show bugs, compatibility, performance pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] Fatal error in PHP, cannot activate plugin Got error message when trying to activate: Fatal error: Cannot redeclare blc_init() (previously declared in /MYSITE.COM/wp-content/plugins/broken-link-checker/core/init.php:257) in /MYSITE.COM/wp-content/plugins/banckle-live-chat-for-wordpress/banckleLiveChat.php on line 35 Any solution? complaint Plugin flagged by Wordfence

Plugin flagged by Wordfence: users show security, bugs, support pain that may indicate a product gap.

Zendesk Chat · Plugin flagged by Wordfence I have this alert from WordFence on my client’s site regarding the free Zendesk chat plugin developed by Zendesk. complaint Chat – vulnerability causing several call openings in my zendesk support

Chat – vulnerability causing several call openings in my zendesk support: users show security, missing feature, support pain that may indicate a product gap.

Zendesk Chat · Chat – vulnerability causing several call openings in my zendesk support The plugin presented a problem with the vulnerability causing several call openings in my zendesk support. complaint Is this plugin abandoned? No update more than 1 year

Is this plugin abandoned? No update more than 1 year: users show security, missing feature, support pain that may indicate a product gap.

Zendesk Chat · I would like to test it but for security reasons, I don’t use plugins that aren’t maintained. complaint Spam attacks via plugin.

Spam attacks via plugin.: users show security, bugs pain that may indicate a product gap.

Zendesk Chat · Spam attacks via plugin. mixed [Plugin: Banckle Live Chat] Misleading Description

[Plugin: Banckle Live Chat] Misleading Description: users show bugs, pricing, support pain that may indicate a product gap.

Banckle Chat · The plugin file may be free, but the service costs $6 per agent per month as of this writing. complaint Fatal Error – WordPress 5.2 warning

Fatal Error – WordPress 5.2 warning: users show bugs, support pain that may indicate a product gap.

Zendesk Chat · Fatal Error – WordPress 5.2 warning Hi, I received an automatic e-mail from WordPress warning that “WordPress caught an error with one of your plugins, Zendesk Chat Widget”. complaint WordPress 6.0 compatibility

WordPress 6.0 compatibility: users show bugs, setup pain that may indicate a product gap.

Zendesk Chat · WordPress 6.0 compatibility Hi The plugin does not work with WP version 6, are you planning an update? complaint App is Free Service is Not

App is Free Service is Not: users show pricing, support pain that may indicate a product gap.

Banckle Chat · App is Free Service is Not The app is free, but in order to use it then you have to pay. complaint This plugin wants only to ruin your site and steal your money.

This plugin wants only to ruin your site and steal your money.: users show setup pain that may indicate a product gap.

Zendesk Chat · I have installed a free trial version just to see how it works but then I decided I don’t want it anymore but quess what. praise Paid Plugin

Paid Plugin: users show pricing, support pain that may indicate a product gap.

Banckle Chat · Paid Plugin This is another Paid Plugin. complaint [Plugin: Banckle Live Chat] Just upgraded Plugin and now settings don't work

[Plugin: Banckle Live Chat] Just upgraded Plugin and now settings don't work: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] Just upgraded Plugin and now settings don't work I just recently decided to update plugin and also wordpress and the plugin stopped working properly. complaint [Plugin: Banckle Live Chat] Add Custom Chat Button?

[Plugin: Banckle Live Chat] Add Custom Chat Button?: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Banckle Chat · Ideally, I’d love to use the same chat button “Online – Start Chat Now” that’s displayed on the Banckle.com website. complaint BE AWARE!!!

BE AWARE!!!: users show compatibility, performance, support pain that may indicate a product gap.

Zendesk Chat · DON’T INSTALL unless you intend to get married forever. complaint PHP Errors when Initially Linking Account

PHP Errors when Initially Linking Account: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Zendesk Chat · PHP Errors when Initially Linking Account I’m just getting this set up, and when I linked the account in the plugin’s settings, I received the following errors: Warning: Illegal string offset ‘response’ in /home/*******/public_html/staging.*******.com/wp-content/plugins/zopim-live-chat/includes/class-login.php on line 42 Warning: Illegal string offset ‘code’ complaint I like Zendesk a lot but WP plugin is disaster

I like Zendesk a lot but WP plugin is disaster: users show bugs, missing feature, support pain that may indicate a product gap.

Zendesk Chat · I like Zendesk a lot but WP plugin is disaster I thought that installing the plugin made by Zendesk team will be easy and i won’t face any issues. complaint Custom Color

Custom Color: users show compatibility, missing feature, support pain that may indicate a product gap.

Casengo Live Chat Support · From Casengo Widget options (on wp-admin) i can select some colors schemes. complaint Remove the following redirect chain if possible:

Remove the following redirect chain if possible:: users show bugs, performance, support pain that may indicate a product gap.

Zendesk Chat · Remove the following redirect chain if possible: Hello i think your plugin slow down my website i get this error Remove the following redirect chain if possible: https://v2.zopim.com/?4LGU4OcdlKhWkySYFgSkP6mRXtbSZ3IS https://static.zdassets.com/ekr/asset_composer.js Remove the following redirect chain if possible: https://v2.zopim.com/w?4LGU4OcdlKhWkySYFgSkP complaint Cannot link account

Cannot link account: users show bugs, support, setup pain that may indicate a product gap.

Zendesk Chat · Cannot link account Hello Everyone, I installed and activated the plugin successfully. complaint E-mail request

E-mail request: users show missing feature, support, setup pain that may indicate a product gap.

Casengo Live Chat Support · E-mail request Is it possible to use Casengo chat without having to enter an e-mail address? complaint [Plugin: Banckle Live Chat] Difficult to activate

[Plugin: Banckle Live Chat] Difficult to activate: users show missing feature, support, setup pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] Difficult to activate After half an hour working through the complex instructions, several times, I completely failed to activate this plugin. complaint [Plugin: Banckle Live Chat] Dead dashboard page

[Plugin: Banckle Live Chat] Dead dashboard page: users show bugs, compatibility, support pain that may indicate a product gap.

Banckle Chat · Incompatible with WP 321? mixed [Plugin: Banckle Live Chat] Cannot complete configuration of Banckle live Chat

[Plugin: Banckle Live Chat] Cannot complete configuration of Banckle live Chat: users show bugs, compatibility, support pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] Cannot complete configuration of Banckle live Chat Warning: file_get_contents() /banckleLiveChat.php on line 225 Warning: file_get_contents() /banckleLiveChat.php on line 225 @bnick7 , could you please share a bit mroe about your site and/hosting environment. complaint Support for WooCommerce 4.0

Support for WooCommerce 4.0: users show bugs, compatibility, support pain that may indicate a product gap.

Zendesk Chat · Support for WooCommerce 4.0 Hello. complaint Zendesk does not support this plugin anymore

Zendesk does not support this plugin anymore: users show bugs, missing feature, support pain that may indicate a product gap.

Zendesk Chat · Zendesk does not support this plugin anymore I recently contacted the Zendesk via their official support channel since I was evaluating their offering for my client. complaint Chat Widget JS Blocking poor performance

Chat Widget JS Blocking poor performance: users show performance, missing feature, support pain that may indicate a product gap.

Zendesk Chat · Chat Widget JS Blocking poor performance The request to static.zdassets.com/ekr/snippet.js?key=### Seems to be occurring early and blocking/non-async. complaint NullPointerException

NullPointerException: users show bugs, missing feature, support pain that may indicate a product gap.

Casengo Live Chat Support · NullPointerException Just activated and filled in the settings and this iswhat I get when you click o the chat button on my home page:( HTTP Status 500 – org.apache.jasper.JasperException: java.lang.NullPointerException type Exception report message org.apache.jasper.JasperException: java.lang.NullPointerException description The server encountered an intern complaint Be WARNED Vendor will Reroute your Customers!

Be WARNED Vendor will Reroute your Customers!: users show bugs, missing feature, pricing pain that may indicate a product gap.

Banckle Chat · Free for the first year at that time, it worked great for us. complaint [Plugin: Banckle Live Chat] WOW! Great plugin

[Plugin: Banckle Live Chat] WOW! Great plugin: users show bugs, missing feature, support pain that may indicate a product gap.

Banckle Chat · Great plugin LOVE this plugin!!!! complaint [Plugin: Banckle Live Chat] is this free ?

[Plugin: Banckle Live Chat] is this free ?: users show missing feature, pricing, support pain that may indicate a product gap.

Banckle Chat · [Plugin: Banckle Live Chat] is this free ? complaint [Plugin: Banckle Live Chat] why are you guys so deceptive?

[Plugin: Banckle Live Chat] why are you guys so deceptive?: users show missing feature, support, setup pain that may indicate a product gap.

Banckle Chat · Telling people the plugin is free to have them waste their time installing it then only to be told we have to sign up and it’s free only for 30 days is being deceptive. complaint [Plugin: Banckle Live Chat] Super Plugin! Great Plugin!

[Plugin: Banckle Live Chat] Super Plugin! Great Plugin!: users show missing feature, pricing, support pain that may indicate a product gap.

Banckle Chat · Great Plugin! complaint Button label changed to 'contact'

Button label changed to 'contact': users show support, setup pain that may indicate a product gap.

Casengo Live Chat Support · Button label changed to 'contact' At 2 different accounts the button label changed today just to ‘contact’ and any editing of the text in the setup of the plugin won’t change the button label text anymore. complaint Mobile devices – Chat box won’t open up

Mobile devices – Chat box won’t open up: users show compatibility, support pain that may indicate a product gap.

Zendesk Chat · I am using WordPress 4.9.8 with the theme “Retro – Premium Vintage WordPress” The page I need help with: [ log in to see the link] Just access this website on a mobile device, scroll down and click the red box. mixed Chat For Admin Dashboard?

Chat For Admin Dashboard?: users show compatibility, performance, support pain that may indicate a product gap.

Banckle Chat · I am trying to find a chat plugin that will work only inside of the dashboard for quick admin chats and doesn’t slow down the blog too much. mixed Errore for $Zopim is not defined

Errore for $Zopim is not defined: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Zendesk Chat · Errore for $Zopim is not defined Hi, I have these errors in my site : SyntaxError: missing name after . mixed Latest update locks me out

Latest update locks me out: users show bugs, missing feature, support pain that may indicate a product gap.

Casengo Live Chat Support · Latest update locks me out The latest update completely locked me out of the admin area and left me with lines of error code on my front page related to the Casengo Widget.