WPIntell

Market

call tracking

Call Tracking matters only if the evidence supports a paid workflow around turning WordPress activity into automated reporting and handoffs, not a list of isolated fixes. The current commercial thesis is: Teams pay when WordPress data can be turned into reports, alerts, or downstream automation. The entry wedge is to connect repeated operational signals to dashboards, alerts, exports, and workflow automations.

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

69 / 98 rows with source links

70.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Opportunity Summary

Full report

Build an automation and reporting layer plugin for agencies, operators, and marketing teams: Teams pay when WordPress data can be turned into reports, alerts, or downstream automation. The first wedge is to connect repeated operational signals to dashboards, alerts, exports, and workflow automations.

The unmet need is not the individual complaint. It is the recurring business workflow: Teams pay when WordPress data can be turned into reports, alerts, or downstream automation. Current stage: commercial plugin opportunity.

Competitors

6 shown
CallTrackingMetrics 3.0K installs · 4.0
praise owner
-100.0%momentum 48.7weakness 16/3pain/praise

Pain still appears around bugs, compatibility despite praise for quality, easy.

WhatConverts 7.0K installs · 5.0
praise owner
-100.0%momentum 18.4weakness 0/4pain/praise

Pain still appears around missing feature, support despite praise for easy, quality.

Clixtell 1.0K installs · 0.0
watchlist
-100.0%momentum 16.0weakness 0/0pain/praise

Watch for positioning evidence as more conversations are collected.

Nimbata Call Tracking 400 installs · 0.0
watchlist
-100.0%momentum 14.9weakness 0/0pain/praise

Watch for positioning evidence as more conversations are collected.

complaint Vulnerability Fix

Vulnerability Fix: users show security, bugs, support pain that may indicate a product gap.

CallRail Phone Call Tracking · Vulnerability Fix I got got notification about the plugin being vulnerable to attack and wondering if there is a fix/update to patch the security issues in the plugin.
complaint Update Breaks Site

Update Breaks Site: users show bugs, compatibility, missing feature pain that may indicate a product gap.

CallTrackingMetrics · Update Breaks Site Newest updated throws a fatal error killing site, PHP Fatal error: Call to undefined function cf7_enabled() in /wp-content/plugins/call-tracking-metrics/call_tracking_metrics.php on line 19 This topic was modified 9 years, 3 months ago by thatryan .
mixed Fatal error with PHP 8.x, Warning with PHP 7.4.x with plugin version 0.5.0

Fatal error with PHP 8.x, Warning with PHP 7.4.x with plugin version 0.5.0: users show bugs, compatibility, missing feature pain that may indicate a product gap.

CallRail Phone Call Tracking · Fatal error with PHP 8.x, Warning with PHP 7.4.x with plugin version 0.5.0 All other site software (core, themes, all other plugins) are up to date.
complaint Please restore CF7 and Gravity Forms filters

Removing the CF7 and Gravity Forms filters broke a web shop's custom client integrations and may force them to move 57 clients to another service.

CallTrackingMetrics · I really don’t want to move all of our clients (57 of them) to WhatConverts
mixed PHP Fatal Error on WP 6.1.1

PHP Fatal Error on WP 6.1.1: users show bugs, compatibility, support pain that may indicate a product gap.

CallRail Phone Call Tracking · PHP Fatal Error on WP 6.1.1 Updating the plugin from 0.4.10 to 0.5.0 on WP 6.1.1 results in this error: PHP Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($function) must be a valid callback, function "callrail_first_party_check" not found or invalid function name in \app\public\wp-includes\class-wp-hook.php:308 Updating the plugin fro
complaint Add Gravity Forms Is Spam Check

Add Gravity Forms Is Spam Check: users show security, compatibility pain that may indicate a product gap.

CallTrackingMetrics · Add Gravity Forms Is Spam Check @taf2 Currently the plugin passes all submissions from Gravity Forms to CTM using the gform_after_submission hook which also includes spam entries as outlined by Gravity Forms Docs .
complaint CTM Plugin error with Gravity Forms

CTM Plugin error with Gravity Forms: users show bugs, compatibility, support pain that may indicate a product gap.

CallTrackingMetrics · CTM Plugin error with Gravity Forms @taf2 We are getting the below errors now on the latest Gravity Forms update in conjunction with the CTM plugin.
complaint Performance issues

Performance issues: users show bugs, compatibility, performance pain that may indicate a product gap.

CallRail Phone Call Tracking · Performance issues Hi there, since activating the CallRail plugin on our site we are seeing an enormous amount of uncached requests that are causing major performance issues with our site and PHP workers.
complaint Plugin fails Activation, WPEngine hosting

Plugin fails Activation, WPEngine hosting: users show bugs, compatibility, setup pain that may indicate a product gap.

CallRail Phone Call Tracking · Plugin fails Activation, WPEngine hosting Read about this Plugin, installed it on a client site, but when I click Activate the page waits, then refreshes, so nothing is activated.
complaint It doesn’t work for me

It doesn’t work for me: users show bugs, support, setup pain that may indicate a product gap.

LocaliQ – Tracking Code · It doesn’t work for me I’ve installed the plugin, followed the steps provided, entered the tracking code, kept getting an error not installed within localiq dashboard, then finally managed to get the tracking code working according to their dashboard.
complaint Any Hosting Restrictions?

Any Hosting Restrictions?: users show bugs, setup pain that may indicate a product gap.

CallRail Phone Call Tracking · Does your plugin work in a cached environment?
complaint No longer updated, no longer works

The reviewer says the abandoned CallRail plugin no longer works normally and recommends installing the snippet another way.

CallRail Phone Call Tracking · They stopped updating this plugin and it’s no longer functioning normally
mixed Suspicious Tracking Script Domain from WhatConvert Plugin Causing Google Ads

Suspicious Tracking Script Domain from WhatConvert Plugin Causing Google Ads: users show bugs, missing feature, support pain that may indicate a product gap.

WhatConverts · Suspicious Tracking Script Domain from WhatConvert Plugin Causing Google Ads Hello WhatConvert Support, I’m currently using the WhatConvert plugin on my website and noticed that it’s loading a script from the following domain: https://s.ksrndkehqnwntyxlhgto.com/******.js This domain appears suspicious due to its random-looking subdomain, and as a result, Goo
complaint Phone Numbers formatted wrong

Phone Numbers formatted wrong: users show missing feature, support pain that may indicate a product gap.

WhatConverts · Phone Numbers formatted wrong Hey there!
complaint Is there going to be an update to CallRail soon?

Is there going to be an update to CallRail soon?: users show compatibility, support pain that may indicate a product gap.

CallRail Phone Call Tracking · We are developing a new site, and our developers also have a call tracking software system that they want us to change to because CallRail has not updated (and has not been tested compatible with the existing WP version).
complaint Support for Gravity Forms 2.5+

Support for Gravity Forms 2.5+: users show bugs, support pain that may indicate a product gap.

CallTrackingMetrics · Support for Gravity Forms 2.5+ I am having issue with the Call Tracking Metrics plugin with the latest update of Gravity Forms 2.5.5.1.
complaint Undefined index: HTTP_USER_AGENT

Undefined index: HTTP_USER_AGENT: users show bugs, compatibility pain that may indicate a product gap.

CallRail Phone Call Tracking · Looks like your plugin is generating a PHP Notice in my logs, nothing serious but would be awesome if it weren’t there… 😃 Here’s the error: PHP Notice: Undefined index: HTTP_USER_AGENT in .../plugins/callrail-phone-call-tracking/callrail.php on line 341 And the fix is pretty straight forward, line 341 in that file becomes this set of lines: if(isset($_SERVER
complaint Can you please enable Elementor Form integration like you did for Contact form7?

Can you please enable Elementor Form integration like you did for Contact form7?: users show compatibility, missing feature pain that may indicate a product gap.

CallTrackingMetrics · Can you please enable Elementor Form integration like you did for Contact form7?
complaint Undefined array key “domain”

Undefined array key “domain”: users show bugs, compatibility pain that may indicate a product gap.

CallRail Phone Call Tracking · Undefined array key “domain” I am seeing the following entry numerous times in my error logs.
complaint Two Locations for WP Plugin

Two Locations for WP Plugin: users show missing feature, setup pain that may indicate a product gap.

CallRail Phone Call Tracking · Two Locations for WP Plugin I only see one place to put a CallRail API Key in WordPress settings.
complaint dynamic number insertion not working in moble version of website

dynamic number insertion not working in moble version of website: users show bugs, support pain that may indicate a product gap.

CallTrackingMetrics · Dynamic number insertion does work perfect in desktop site but it does not work properly when it comes to mobile version of the site.
complaint Dashboard widget

Dashboard widget: users show support, setup pain that may indicate a product gap.

CallTrackingMetrics · Dashboard widget The CTM dashboard widget seems stuck on reporting only the number of calls on the day of installation and for only one of many channels I’ve set up.
complaint Phone number not changing

Phone number not changing: users show compatibility, support pain that may indicate a product gap.

CallRail Phone Call Tracking · The htaccess is really simple as well.
complaint The plugin header is invalid

The plugin header is invalid: users show bugs, support pain that may indicate a product gap.

CallTrackingMetrics · The plugin header is invalid Hi there, Your actual support was not helpful in any sense with this issue (they told me to go reach out to WordPress 🙂 🙂 ) so I’m posting this here for others to see.
complaint Bad Performance

Bad Performance: users show compatibility, performance pain that may indicate a product gap.

CallRail Phone Call Tracking · Bad Performance This plugin works, but months later, we looked at our server logs, and this URL below took so long to process that it took all our sites down for a couple of minutes.
complaint move the menu option into settings

move the menu option into settings: users show missing feature pain that may indicate a product gap.

LocaliQ – Tracking Code · move the menu option into settings there’s really no reason for taking up another space on the dashboard side bar.
complaint Is this plugin still working/supported?

Is this plugin still working/supported?: users show support pain that may indicate a product gap.

CallRail Phone Call Tracking · Is this plugin still working/supported?
complaint callrail plugin not supports Iran tel numbers

callrail plugin not supports Iran tel numbers: users show support pain that may indicate a product gap.

CallRail Phone Call Tracking · callrail plugin not supports Iran tel numbers hi I need to to use a call tracking plugin for marketing purposes.
complaint Activate plugin Iframe displaying on below footer

Activate plugin Iframe displaying on below footer: users show bugs pain that may indicate a product gap.

LocaliQ – Tracking Code · Activate plugin Iframe displaying on below footer Issue when Activate plugin.
complaint FormReactor

FormReactor: users show missing feature pain that may indicate a product gap.

CallTrackingMetrics · FormReactor I recently added the CallTrackingMetrics Plugin, and am trying to get FormReactor entries to flow into the CTM Call log.
complaint Adding location field to form

Adding location field to form: users show support pain that may indicate a product gap.

ConvertContacts · Adding location field to form Looking for development support on how to add a new field for ‘location’ with a drop down list on this form.
complaint Is this plugin active?

Is this plugin active?: users show setup pain that may indicate a product gap.

CallRoot · When I copy over the API key, the plugin says: Message: Incorrect API key.
complaint WP 6.2 and 6.3 Compatibility

WP 6.2 and 6.3 Compatibility: users show compatibility pain that may indicate a product gap.

CallTrackingMetrics · WP 6.2 and 6.3 Compatibility Do you have an estimate of when this plugin will be confirmed compatible with WP 6.2 or 6.3?
complaint possible to view separate number report with wordpress page ?

possible to view separate number report with wordpress page ?: users show missing feature pain that may indicate a product gap.

CallTrackingMetrics · possible to view separate number report with wordpress page ?
complaint FIX: W3 Total Cache breaking plugin JS when using Browser caching

FIX: W3 Total Cache breaking plugin JS when using Browser caching: users show compatibility pain that may indicate a product gap.

CallRail Phone Call Tracking · FIX: W3 Total Cache breaking plugin JS when using Browser caching When used on a blog leveraging W3 Total Cache Browser Caching the Javascript include on line:91 of callrail.php breaks and a “Query String” is added to the remote URL which breaks and returns a 404 if using “static” and not a “query parameter”.
complaint Highcharts license

Highcharts license: users show pricing pain that may indicate a product gap.

CallTrackingMetrics · Highcharts license This plugin uses hicharts-mustache.min.js.
complaint Overpriced

Overpriced: users show pricing pain that may indicate a product gap.

CallTrackingMetrics · Overpriced Personal views on plugins that cost between $400/year and $900/year… Better have more functionalities than that.
complaint Multi Site

Multi Site: users show setup pain that may indicate a product gap.

CallTrackingMetrics · Multi Site Anyone ever tried to use this on a multi site install?
praise Callrail = Callfail

Callrail = Callfail: users show bugs, missing feature, pricing pain that may indicate a product gap.

CallRail Phone Call Tracking · Callrail = Callfail Constant integration issues with Adwords make our conversion data mostly useless.
complaint It’s been 4 years

It’s been 4 years: complaint conversation with limited structured signal.

Callcap Webmatch · It’s been 4 years Never ever get updates now, plugin is not even working on WP 5.7.1 Never ever get updates now, plugin is not even working on WP 5.7.1