Source evidence

CTM Plugin error with Gravity Forms

CallTrackingMetrics · support · 2020-11-09T20:22:00+00:00

CallTrackingMetrics plugin evidence original source source API

complaintsentiment

mediumseverity

0.92relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

2 / 31 rows with source links

6.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

pimg unresolved

@taf2 We are getting the below errors now on the latest Gravity Forms update in conjunction with the CTM plugin. Can these please be looked into? [09-Nov-2020 20:12:11 UTC] PHP Notice: Undefined variable: tracker in /home/XXXXX/public_html/wp-content/plugins/call-tracking-metrics/ctm.php on line 162 [09-Nov-2020 20:12:11 UTC] PHP Notice: Undefined index: __ctmid in /home/XXXX/public_html/wp-content/plugins/call-tracking-metrics/ctm.php on line 332 Hi @pimg We’re taking a look to see what changes where made in Gravity Forms to help get this issue resolved. Todd @pimg We’ve been testing this a few different ways and not able to replicate the issue you faced. Can you ensure that you have the javascript code installed on the site that is submitting the form as well as the lastest version of gravity forms installed and WP. Or let us know which versions you have installed on. Todd

Commercial Context

Opportunity

automation and reporting layer

Advertising reporting and automation assurance for turning WordPress activity into automated reporting and handoffs

Buyer: agencies, operators, and marketing teams

Wedge: verify advertising tracking, report freshness, automation handoffs, and client-visible metrics

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: CTM Plugin error with Gravity Forms: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: CTM Plugin error with Gravity Forms @taf2 We are getting the below errors now on the latest Gravity Forms update in conjunction with the CTM plugin.

Affected feature: form

bugs compatibility support setup

Plugin

API

CallTrackingMetrics

3.0K active installs · 148.7K downloads · rating 80.0

advertising call tracking conversation analytics google ads marketing attribution

Comments

2 shown

taf2 2020-11-17T16:28:00+00:00

Hi @pimg We’re taking a look to see what changes where made in Gravity Forms to help get this issue resolved. Todd

taf2 2020-11-20T18:52:00+00:00

@pimg We’ve been testing this a few different ways and not able to replicate the issue you faced. Can you ensure that you have the javascript code installed on the site that is submitting the form as well as the lastest version of gravity forms installed and WP. Or let us know which versions you have installed on. Todd