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Source evidence

Creates Two Tickets

WP Gravity Forms FreshDesk Plugin · support · 2020-07-01T09:56:00+00:00

WP Gravity Forms FreshDesk Plugin plugin evidence original source source API
complaintsentiment
mediumseverity
0.81relevance
1replies
Evidence linked to opportunitycommercial context

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Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 30 rows with source links

16.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

25 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
markusmai unresolved
Hi, we are using the Premium Version of the plugin. As a user submits our form, we have two feeds (contact data & ticket data) to transfer to our freshdesk account. The Sync is succesful, but the data are sent twice. In both feeds we enabled the option to update, if already exists. View the link to see a screenshot of the LOG # 20700 and # 20699 have the same content and are created within one submit. Do you have an idea, why this is happening? The page I need help with: [ log in to see the link] @markusmai , If you are using the Premium version, please contact us on our website for free support, the url is http://www.crmperks.com Thank You – Sam

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sbazzi 2020-07-01T15:10:00+00:00

@markusmai , If you are using the Premium version, please contact us on our website for free support, the url is http://www.crmperks.com Thank You – Sam