WPIntell

wp-customer-feedback

WP Customer Feedback

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

customer customer feedback feedback review user feedback
37.1 Open evidence Open API Open on WordPress.org
40
6.1K
4.3
0
3
2

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

31 / 70 rows with source links

44.3% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

39 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
33 49 -32.7% 226

Source Evidence

Open evidence explorer
mixed review · high severity · relevance 0.85
needs required fields or captcha

needs required fields or captcha: users show security, compatibility pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
needs required fields or captcha I got an email message that was completely blank.
complaint support · medium severity · relevance 0.69
blank submissions

blank submissions: users show support pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
I’m tired of getting blank email after blank email.
complaint support · medium severity · relevance 0.69
IE issue

IE issue: users show bugs pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
IE issue Hi, this is a very good plugin!
complaint support · medium severity · relevance 0.69
disable mail

disable mail: users show missing feature pain that may indicate a product gap.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
disable mail is there an option to disable mail?
praise review · medium severity · relevance 0.38
Works as advertised

Works as advertised: users praise reliable, quality, which suggests what competitors already do well.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
Works as advertised Works great, and the author did a fantastic job of answering my questions.
praise review · medium severity · relevance 0.38
Did what it said!

Did what it said!: praise conversation with limited structured signal.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
Did what it said! Intuitive plugin and pretty much delivers on what it promises. Intuitive plugin and pretty much delivers on what it promises.
neutral support · low severity · relevance 0.2
Feedback on page

Feedback on page: neutral conversation with limited structured signal.

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
Proof Blocked card complete lead capture reliability Evidence linked to opportunity
Feedback on page how to show all the feedback that was submitted by users on a page after admin approval. https://wordpress.org/plugins/wp-customer-feedback/ how to show all the feedback that was submitted by users on a page after admin approval. https://wordpress.org/plugins/wp-customer-feedback/

Competitor Context

9 shown
Intercom praise owner · intel 80.3 · weakness 73.6
praise owner
stale update history below-average rating support bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Propovoice: All-in-One Client Management System praise owner · intel 64.5 · weakness 48.5
praise owner
below-average rating 19 collected complaint signal(s) support pricing 2 source links Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

source 1 source 2
LeadBooster Chatbot by Pipedrive praise owner · intel 60.9 · weakness 42.6
praise owner
7 collected complaint signal(s) support missing feature 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Guaranteed Reviews Company (Société des Avis Garantis) praise owner · intel 57.4 · weakness 37.7
praise owner
2 unresolved support thread(s) 5 collected complaint signal(s) support security 2 source links Investigate Pain Evidence linked to opportunity
Buyer: marketing teams, agencies, publishers, and ecommerce operators · Wedge: audit reviews display rules, lead capture, trust signals, and campaign attribution
source 1 source 2
WPC Shop as a Customer for WooCommerce praise owner · intel 51.9 · weakness 30.1
praise owner
4 collected complaint signal(s) missing feature bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor shop failures, handoffs, and revenue-impacting exceptions
source 1 source 2
Add Customer for WooCommerce praise owner · intel 42.4 · weakness 17.8
praise owner
bugs compatibility 2 source links Investigate Pain Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions
source 1 source 2
Allow Only 1 Product in Cart praise owner · intel 40.1 · weakness 33.2
praise owner
stale update history 1 source link Proof Blocked Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor add to cart failures, handoffs, and revenue-impacting exceptions
source 1

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

7 shown from 7 collected
complaint disable mail support · 2017-02-06T10:26:31+00:00 · medium severity · customer feedback

disable mail: users show missing feature pain that may indicate a product gap.

Evidence: disable mail is there an option to disable mail?
missing feature lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint blank submissions support · 2016-01-25T16:02:51+00:00 · medium severity · customer feedback

blank submissions: users show support pain that may indicate a product gap.

Evidence: I’m tired of getting blank email after blank email.
support email lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
source plugin
mixed needs required fields or captcha (3 stars) review · 2015-12-28T18:06:39+00:00 · high severity · customer feedback

needs required fields or captcha: users show security, compatibility pain that may indicate a product gap.

Evidence: needs required fields or captcha I got an email message that was completely blank.
security compatibility email lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
source plugin
neutral Feedback on page support · 2015-08-14T07:44:27+00:00 · low severity · customer feedback

Feedback on page: neutral conversation with limited structured signal.

Evidence: Feedback on page how to show all the feedback that was submitted by users on a page after admin approval. https://wordpress.org/plugins/wp-customer-feedback/ how to show all the feedback that was submitted by users on a page after admin approval. https://wordpress.org/plugins/wp-customer-feedback/
lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
source plugin
complaint IE issue support · 2015-05-15T12:44:34+00:00 · medium severity · customer feedback

IE issue: users show bugs pain that may indicate a product gap.

Evidence: IE issue Hi, this is a very good plugin!
bugs lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
source plugin
praise Works as advertised (5 stars) review · 2015-02-28T15:37:38+00:00 · medium severity · customer feedback

Works as advertised: users praise reliable, quality, which suggests what competitors already do well.

Evidence: Works as advertised Works great, and the author did a fantastic job of answering my questions.
reliable quality lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
source plugin
praise Did what it said! (5 stars) review · 2015-01-28T10:39:49+00:00 · medium severity · customer feedback

Did what it said!: praise conversation with limited structured signal.

Evidence: Did what it said! Intuitive plugin and pretty much delivers on what it promises. Intuitive plugin and pretty much delivers on what it promises.
lead capture reliability Proof Blocked card complete Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor user feedback submissions, notification delivery, spam, and CRM handoffs
source plugin