Support for saving tokens on Authorize, similar to on Capture?: users show compatibility, missing feature, support pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity

Support for saving tokens on Authorize, similar to on Capture?

complaint support · high severity · relevance 0.91

Not processing new subscription orders as of 8/7

Not processing new subscription orders as of 8/7: users show bugs, pricing, support pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity

Not processing new subscription orders as of 8/7 Regular orders process just fine, as well as automatic subscriptions.

Competitor Context

3 shown

Pledged Plugins PCI Gateway for NMI and WooCommerce praise owner · intel 75.8 · weakness 47.4

praise owner

13 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source 1 source 2

NMI Payment Gateway for WooCommerce watchlist · intel 47.7 · weakness 34.6

watchlist

stale update history 1 collected complaint signal(s) bugs compatibility 1 source link Proof Blocked Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor gateway failures, handoffs, and revenue-impacting exceptions

source 1

NMI Payment Gateway for WooCommerce rising challenger · intel 45.9 · weakness 10.9

rising challenger

12 source links Proof Blocked Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor credit card failures, handoffs, and revenue-impacting exceptions

source 1 source 2 source 3

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

20 shown from 38 collected

complaint The XL NMI not recorded payment token and customer ID on subscription order support · 2026-04-29T18:43:34+00:00 · high severity · nmi gateway

The XL NMI not recorded payment token and customer ID on subscription order: users show bugs, pricing, support pain that may indicate a product gap.

Evidence: The XL NMI not recorded payment token and customer ID on subscription order hi support, when I pay on woo subscription, I notice that the payment token and customer ID are blank and when I updated the subscription order, it gives error notice: “Error updating some information: Payment Token is required.” can you help me please.

bugs pricing support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Subscription Products Not Accepting Payment support · 2026-02-02T22:33:29+00:00 · high severity · nmi gateway

Subscription Products Not Accepting Payment: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Subscription Products Not Accepting Payment Hello, We’re reaching out regarding an issue affecting subscription checkout payments on our WooCommerce store that appears to be related to the XL NMI Gateway for WooCommerce plugin.

bugs compatibility missing feature pricing checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Adding new payment method failing support · 2025-01-13T16:22:10+00:00 · high severity · nmi gateway

Adding new payment method failing: users show bugs, compatibility, pricing pain that may indicate a product gap.

Evidence: Adding new payment method failing In the past couple of days a few customers have attempted to change their payment card on our site.

bugs compatibility pricing support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Is this plugin still supported? support · 2024-12-02T16:42:09+00:00 · medium severity · nmi gateway

Is this plugin still supported?: users show support pain that may indicate a product gap.

Evidence: Is this plugin still supported?

support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint XL NMI Gateway not compaible with HPOS support · 2024-07-05T18:20:09+00:00 · medium severity · nmi gateway

XL NMI Gateway not compaible with HPOS: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Never had any issues until now.

bugs compatibility missing feature woocommerce checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

mixed XL NMI Gateway for WooCommerce Frontend Payment Failed support · 2024-05-01T16:19:03+00:00 · high severity · nmi gateway

XL NMI Gateway for WooCommerce Frontend Payment Failed: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence: XL NMI Gateway for WooCommerce Frontend Payment Failed What is happening?

bugs compatibility performance support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Not showing error messages support · 2024-04-09T18:14:59+00:00 · high severity · nmi gateway

Not showing error messages: users show bugs, support pain that may indicate a product gap.

Evidence: Not showing error messages The payment gateway is no longer giving a customer a reason why their credit card is being declined (or it is, at least happening periodically).

bugs support value payment checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Missing Fields support · 2024-03-20T21:41:01+00:00 · medium severity · nmi gateway

Missing Fields: users show missing feature pain that may indicate a product gap.

Evidence: Missing Fields The card fields aren’t visible if visiting from the Instagrram browser.

missing feature checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint HPOS Compatability support · 2023-11-21T13:45:46+00:00 · medium severity · nmi gateway

HPOS Compatability: users show compatibility, performance pain that may indicate a product gap.

Evidence: HPOS Compatability Are there plans to update the plugin to be compatible with the new WooCommerce High-Performance Order Storage?

compatibility performance form checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint XL NMI Gateway for WooCommerce Frontend Payment Failed support · 2023-10-05T21:11:03+00:00 · high severity · nmi gateway

XL NMI Gateway for WooCommerce Frontend Payment Failed: users show bugs, compatibility pain that may indicate a product gap.

Evidence: XL NMI Gateway for WooCommerce Frontend Payment Failed Getting this error: XL NMI Gateway for WooCommerce Frontend Payment Failed Can you please look into this ASAP!

bugs compatibility payment checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Plugin Update crashes site support · 2023-09-22T21:23:31+00:00 · high severity · nmi gateway

Plugin Update crashes site: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: Plugin Update crashes site XL NMI Gateway for WooCommerce was updated today (9/22/23) from 2.2.0 to 2.3.0.

bugs compatibility support payment checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Error in transaction support · 2023-08-16T14:24:32+00:00 · high severity · nmi gateway

Error in transaction: users show bugs, compatibility pain that may indicate a product gap.

Evidence: Error in transaction I’m seeing this now, and it just recently started happening :XL NMI Gateway for WooCommerce Frontend Payment Failed (Your account is not set up to use the Customer Vault.

bugs compatibility payment checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

praise Fantastic Support and Quick Fix! 🚀 (5 stars) review · 2023-08-14T19:19:33+00:00 · high severity · nmi gateway

Fantastic Support and Quick Fix! 🚀: users show compatibility, performance, pricing pain that may indicate a product gap.

Evidence: Fantastic Support and Quick Fix!

compatibility performance pricing support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Broken? Frontend Payment Failed support · 2023-07-06T02:14:49+00:00 · high severity · nmi gateway

Broken? Frontend Payment Failed: users show bugs, compatibility, setup pain that may indicate a product gap.

Evidence: Broken?

bugs compatibility setup payment checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint checkout gets broken for PHP update support · 2023-06-17T13:43:39+00:00 · high severity · nmi gateway

checkout gets broken for PHP update: users show bugs, compatibility pain that may indicate a product gap.

Evidence: checkout gets broken for PHP update Hi, It seems the plugin is not compatible with PHP 8 .

bugs compatibility checkout checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint XL NMI Gateway for WooCommerce support · 2023-05-30T11:37:07+00:00 · high severity · nmi gateway

XL NMI Gateway for WooCommerce: users show bugs, compatibility, setup pain that may indicate a product gap.

Evidence: XL NMI Gateway for WooCommerce I have installed “ XL NMI Gateway for WooCommerce ” when i place order with the save card information it will give error “XL NMI Gateway for WooCommerce Frontend Payment Failed (CVV must be 3 or 4 digits REFID:1216858572) Order status changed from Pending payment to Failed.” can you tell me what is the issue?

bugs compatibility setup payment checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

praise Works well with subscriptions (5 stars) review · 2023-04-18T15:12:37+00:00 · medium severity · nmi gateway

Works well with subscriptions: users show compatibility, pricing pain that may indicate a product gap.

Evidence: Works well with subscriptions Integrated woocommerce with subscriptions.

compatibility pricing reliable woocommerce checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Share data but no update in 1 year? support · 2022-10-17T14:54:20+00:00 · medium severity · nmi gateway

Share data but no update in 1 year?: users show setup pain that may indicate a product gap.

Evidence: I find it ironic that you ask for us to share data with you when first installing the plugin WHILE not updating your plugin for a whole YEAR?

setup checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Not processing new subscription orders as of 8/7 support · 2022-08-19T20:22:46+00:00 · high severity · nmi gateway

Not processing new subscription orders as of 8/7: users show bugs, pricing, support pain that may indicate a product gap.

Evidence: Not processing new subscription orders as of 8/7 Regular orders process just fine, as well as automatic subscriptions.

bugs pricing support checkout checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Where is the log support · 2022-04-21T17:31:44+00:00 · medium severity · nmi gateway

Where is the log: users show missing feature, setup pain that may indicate a product gap.

Evidence: Where is the log In the settings if you choose “Save to Log” where is the log?

missing feature setup checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions

source plugin