th23 User Management

complaint “Ghost” Users support · 2017-04-25T15:40:22+00:00 · high severity · frontend

“Ghost” Users: users show security, support pain that may indicate a product gap.

Evidence: “Ghost” Users My site has been getting multiple instances where WordPress notifies me of a new user registration but neither Google Analytics nor Stat counter show any page views.

security support analytics agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

mixed Blocking Users support · 2016-03-11T10:57:09+00:00 · low severity · frontend

Blocking Users: users show missing feature, pricing, support pain that may indicate a product gap.

Evidence: Although I am experienced with web pages, this is my first attempt at WordPress – I just needed to get something posted quickly!

missing feature pricing support easy agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

question Remove the traces left from install support · 2016-02-24T04:30:31+00:00 · low severity · frontend

Remove the traces left from install: users show compatibility, support, setup pain that may indicate a product gap.

Evidence: Remove the traces left from install Hello, I just uninstalled this plugin, but I see I have th23_user_management_pending in the list of user roles (I can see it with the plugin “User Role Editor”) How do I remove the extra stuff this plugin left behind?

compatibility support setup login agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

mixed Just to say thanks support · 2016-02-10T17:29:24+00:00 · medium severity · frontend

Just to say thanks: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence: Just to say thanks I Must say what a great team and support we’ve had at GMFA site from the th23 User Management team.

bugs missing feature support agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

mixed Register support · 2016-02-08T15:45:37+00:00 · low severity · frontend

Register: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Evidence: Register Hi There I would like to ask if there is a way that when a member/person registers to my website,hi should fill in his/her First and last name when registering?

compatibility missing feature pricing support agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

praise Review (5 stars) review · 2016-01-29T10:30:35+00:00 · medium severity · frontend

Review: users show bugs, support, setup pain that may indicate a product gap.

Evidence: Review First ever installation had a minor issue emailed the team and i had an instant reply great customer service and help.

bugs support setup easy agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

praise Very flexible and easy to use (5 stars) review · 2016-01-26T09:14:15+00:00 · medium severity · frontend

Very flexible and easy to use: users show compatibility, setup pain that may indicate a product gap.

Evidence: Very flexible and easy to use This plugin is exactly what I was looking for – it is easy for me as admin to install and configure and the users to use.

compatibility setup easy quality agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

mixed Will th23 work with BuddyPress? support · 2015-07-07T18:01:08+00:00 · low severity · frontend

Will th23 work with BuddyPress?: users show missing feature, pricing, support pain that may indicate a product gap.

Evidence: Do you have any special pricing for non-profits?

missing feature pricing support reliable agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

praise A very good frontend plugin (5 stars) review · 2015-06-16T20:28:29+00:00 · medium severity · frontend

A very good frontend plugin: users show support, setup pain that may indicate a product gap.

Evidence: A very good frontend plugin This has to be the far best frontend login-plugin there is.

support setup quality login agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

complaint Dont bother downloading (1 star) review · 2015-06-16T18:52:50+00:00 · medium severity · frontend

Dont bother downloading: users show missing feature, pricing, setup pain that may indicate a product gap.

Evidence: The plugin doesn’t provide any additional features than the ones already found in WordPress.

missing feature pricing setup quality agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin

complaint Main Features Unavailable / Price of PRo version Omitted support · 2015-06-16T18:48:53+00:00 · high severity · frontend

Main Features Unavailable / Price of PRo version Omitted: users show security, compatibility, missing feature pain that may indicate a product gap.

Evidence: Main Features Unavailable / Price of PRo version Omitted This plugin is downloadable for free but the features that make it actually do something different than the default behaviors in WordPress are not functional.

security compatibility missing feature pricing agency visual QA and update safety Proof Blocked card complete Evidence linked to opportunity

Buyer: site owners, agencies, and maintenance teams · Wedge: test login lockouts, bot/spam defenses, risky access changes, and incident alerts

source plugin