WPIntell

tawkto-manager

Tawk.To Manager

Manage the tawk.to chat visibility with options for posts, pages, users, WooCommerce and more.

chat widget tawk tawk.to tawkto
42.7 Open evidence Open API Open on WordPress.org
700
25.6K
5.0
0
3
4

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

57 / 95 rows with source links

60.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

38 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
113 164 -31.1% 704

Source Evidence

Open evidence explorer
mixed support · high severity · relevance 0.95
Problem with Chat Script

Problem with Chat Script: users show security, bugs, missing feature pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
The chat window isn’t showing, is there an update or something that is being worked on to fix this issue?
mixed support · high severity · relevance 0.95
Visibility options – all pages

Visibility options – all pages: users show security, bugs, compatibility pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
Visibility options – all pages Hi – thanks for the plugin; I have a question/request regarding visibility options I want to display on all pages, but hide from admin that arrangement doesn’t seem possible Hi – thanks for the plugin; I have a question/request regarding visibility options I want to display on all pages, but hide from admin that arrangement doe
mixed support · medium severity · relevance 0.78
shortcodes in templates does not work anymore since upgrade to latest version

shortcodes in templates does not work anymore since upgrade to latest version: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
shortcodes in templates does not work anymore since upgrade to latest version I’ve been adding the shortcode to my page-templates using the following shortcode <?php echo do_shortcode(‘[tawkto_show]’); ?> but since upgrading to the latest version this does not work anymore.
complaint support · medium severity · relevance 0.75
Can’t apply any settings and not seeing any errors

Can’t apply any settings and not seeing any errors: users show bugs, missing feature pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
Can’t apply any settings and not seeing any errors Hi, nice plugin, really appreciate it.
complaint support · medium severity · relevance 0.75
How to show tawk on buddypress profile pages

How to show tawk on buddypress profile pages: users show support, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
How to show tawk on buddypress profile pages I am facing a situation that I want to configure tawk triggers for buddypress profile pages of other members.
complaint support · medium severity · relevance 0.69
The Plugin “Tawk.To Manager” appears to be abandoned

The Plugin “Tawk.To Manager” appears to be abandoned: users show support pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
Can you confirm if there is a new version being released soon or is this plugin no longer supported?
neutral support · medium severity · relevance 0.54
A bug after wordpress updating to 4.7

A bug after wordpress updating to 4.7: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
A bug after wordpress updating to 4.7 After updating to WP 4.7 there was a Warning: Illegal offset type in ../public_html/wp-includes/option.php on line 1924 in admin area.
praise review · medium severity · relevance 0.5
5 star plugin

5 star plugin: users show performance, missing feature pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
5 star plugin A good plugin if you need more added features provided in the default plugin by tawk.to.
praise review · medium severity · relevance 0.44
Perfect!!!

Perfect!!!: users show missing feature pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
Perfect!!!
praise review · medium severity · relevance 0.38
Uso e recomendo

Uso e recomendo: praise conversation with limited structured signal.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
Investigate Pain card complete support triage and conversation operations Evidence linked to opportunity
Uso e recomendo Funciona bem em alguns sites que tenho Funciona bem em alguns sites que tenho

Competitor Context

16 shown
LeadConnector weak incumbent · intel 81.9 · weakness 74.6
weak incumbent
4 unresolved support thread(s) below-average rating bugs support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs
source 1 source 2
Pure Chat – Live Chat & More! praise owner · intel 76.9 · weakness 67.6
praise owner
stale update history 22 collected complaint signal(s) support setup 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Casengo Live Chat Support praise owner · intel 75.0 · weakness 65.7
praise owner
stale update history 12 collected complaint signal(s) support missing feature 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Tawk.To Live Chat weak incumbent · intel 73.7 · weakness 58.1
weak incumbent
2 unresolved support thread(s) 23 collected complaint signal(s) bugs support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: agencies, operators, and marketing teams · Wedge: verify AI Chat tracking, report freshness, automation handoffs, and client-visible metrics
source 1 source 2
Chat Bro Live Group Chat praise owner · intel 73.5 · weakness 64.3
praise owner
stale update history 18 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
LiveChat – Live Chat Plugin for WP Websites praise owner · intel 70.4 · weakness 54.1
praise owner
1 unresolved support thread(s) 10 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Chatbot for WordPress by Collect.chat ⚡️ praise owner · intel 66.5 · weakness 49.6
praise owner
10 collected complaint signal(s) missing feature support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated chatbot threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

17 shown from 17 collected
praise Perfect!!! (5 stars) review · 2020-08-05T04:48:56+00:00 · medium severity · chat widget

Perfect!!!: users show missing feature pain that may indicate a product gap.

Evidence: Perfect!!!
missing feature easy reliable quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
complaint The Plugin “Tawk.To Manager” appears to be abandoned support · 2020-02-05T12:39:12+00:00 · medium severity · chat widget

The Plugin “Tawk.To Manager” appears to be abandoned: users show support pain that may indicate a product gap.

Evidence: Can you confirm if there is a new version being released soon or is this plugin no longer supported?
support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
complaint How to show tawk on buddypress profile pages support · 2018-11-03T03:06:53+00:00 · medium severity · chat widget

How to show tawk on buddypress profile pages: users show support, setup pain that may indicate a product gap.

Evidence: How to show tawk on buddypress profile pages I am facing a situation that I want to configure tawk triggers for buddypress profile pages of other members.
support setup support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
complaint Can’t apply any settings and not seeing any errors support · 2018-06-25T23:57:12+00:00 · medium severity · chat widget

Can’t apply any settings and not seeing any errors: users show bugs, missing feature pain that may indicate a product gap.

Evidence: Can’t apply any settings and not seeing any errors Hi, nice plugin, really appreciate it.
bugs missing feature support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
mixed Whats the difference between normal tawk plugin and this? support · 2018-03-26T07:02:15+00:00 · low severity · chat widget

Whats the difference between normal tawk plugin and this?: users show missing feature, support, setup pain that may indicate a product gap.

Evidence: This plugin offers more features for setting options on where and how to show the chat button / window.
missing feature support setup easy support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
mixed Problem with Chat Script support · 2018-01-09T17:15:00+00:00 · high severity · chat widget

Problem with Chat Script: users show security, bugs, missing feature pain that may indicate a product gap.

Evidence: The chat window isn’t showing, is there an update or something that is being worked on to fix this issue?
security bugs missing feature support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
mixed does not show woocommerce tab in Version 3.2.0-beta.2 support · 2017-10-03T09:49:47+00:00 · low severity · chat widget

does not show woocommerce tab in Version 3.2.0-beta.2: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence: does not show woocommerce tab in Version 3.2.0-beta.2 may need to update plugin to work with Version 3.2.0 may need to update plugin to work with Version 3.2.0 Hi Tobias, Thanks for the headsup!
bugs compatibility performance setup support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
neutral not viewing, added script nothing happened support · 2017-10-03T09:40:22+00:00 · low severity · chat widget

not viewing, added script nothing happened: users show missing feature, support pain that may indicate a product gap.

Evidence: The page I need help with: [ log in to see the link] it changed script after saving but not viewing any chat widget.
missing feature support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise 5 star plugin (5 stars) review · 2017-09-12T07:40:19+00:00 · medium severity · chat widget

5 star plugin: users show performance, missing feature pain that may indicate a product gap.

Evidence: 5 star plugin A good plugin if you need more added features provided in the default plugin by tawk.to.
performance missing feature form support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
mixed status not changing support · 2017-04-24T07:40:26+00:00 · low severity · chat widget

status not changing: users show missing feature, support pain that may indicate a product gap.

Evidence: i have removed the official tawk to plugin since feature overlap.
missing feature support value dashboard support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
mixed shortcodes in templates does not work anymore since upgrade to latest version support · 2017-02-23T07:53:08+00:00 · medium severity · chat widget

shortcodes in templates does not work anymore since upgrade to latest version: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: shortcodes in templates does not work anymore since upgrade to latest version I’ve been adding the shortcode to my page-templates using the following shortcode <?php echo do_shortcode(‘[tawkto_show]’); ?> but since upgrading to the latest version this does not work anymore.
bugs compatibility missing feature easy support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
mixed Visibility options – all pages support · 2017-02-09T17:59:04+00:00 · high severity · chat widget

Visibility options – all pages: users show security, bugs, compatibility pain that may indicate a product gap.

Evidence: Visibility options – all pages Hi – thanks for the plugin; I have a question/request regarding visibility options I want to display on all pages, but hide from admin that arrangement doesn’t seem possible Hi – thanks for the plugin; I have a question/request regarding visibility options I want to display on all pages, but hide from admin that arrangement doe
security bugs compatibility missing feature support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
neutral Update to version 2.0.6 support · 2017-01-16T19:54:59+00:00 · low severity · chat widget

Update to version 2.0.6: users show compatibility pain that may indicate a product gap.

Evidence: Update to version 2.0.6 If you run version 2.0.5 or lower of this plugin, please update it for compatibility with all versions off WordPress.
compatibility support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
neutral A bug after wordpress updating to 4.7 support · 2017-01-09T08:53:40+00:00 · medium severity · chat widget

A bug after wordpress updating to 4.7: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: A bug after wordpress updating to 4.7 After updating to WP 4.7 there was a Warning: Illegal offset type in ../public_html/wp-includes/option.php on line 1924 in admin area.
bugs compatibility missing feature support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
mixed Changing chat box place on mobile support · 2016-11-09T12:29:40+00:00 · low severity · chat widget

Changing chat box place on mobile: users show missing feature, support pain that may indicate a product gap.

Evidence: Changing chat box place on mobile Hi Daniel, Thank you for this great plugin !
missing feature support easy quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise awesome (5 stars) review · 2016-05-07T19:37:09+00:00 · medium severity · chat widget

awesome: praise conversation with limited structured signal.

Evidence: awesome Was looking for a way to edit the tawk script code before plugging it in to populate across my site. This plugin lets me do that! Was looking for a way to edit the tawk script code before plugging it in to populate across my site. This plugin lets me do that!
support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Uso e recomendo (5 stars) review · 2016-04-08T22:18:56+00:00 · medium severity · chat widget

Uso e recomendo: praise conversation with limited structured signal.

Evidence: Uso e recomendo Funciona bem em alguns sites que tenho Funciona bem em alguns sites que tenho
support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated tawk.to threads, failed replies, knowledge gaps, and escalation workload
source plugin