Buyer: course creators, membership businesses, and agencies · Wedge: monitor learning management system access rules, course delivery, subscriber billing, and support-heavy failures

source 1 source 2

BuddyPress Group Email Subscription praise owner · intel 77.3 · weakness 68.4

praise owner

stale update history 33 collected complaint signal(s) bugs support 2 source links Investigate Pain Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Invite Anyone praise owner · intel 77.0 · weakness 67.7

praise owner

stale update history 24 collected complaint signal(s) support missing feature 2 source links Investigate Pain Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

BuddyDrive praise owner · intel 76.8 · weakness 67.5

praise owner

stale update history 24 collected complaint signal(s) bugs support 2 source links Investigate Pain Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Registration Options for BuddyPress praise owner · intel 76.3 · weakness 67.0

praise owner

stale update history 22 collected complaint signal(s) bugs missing feature 2 source links Proof Blocked Evidence linked to opportunity

Buyer: membership site owners, agencies, and operations teams · Wedge: test registration roles, protected content, SSO/login handoffs, and private-data exposure

source 1 source 2

BuddyPress Follow praise owner · intel 74.8 · weakness 65.5

praise owner

stale update history 30 collected complaint signal(s) bugs support 2 source links Investigate Pain Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Activity Plus Reloaded for BuddyPress praise owner · intel 74.6 · weakness 66.1

praise owner

1 unresolved support thread(s) stale update history support bugs 2 source links Investigate Pain Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

rtMedia for WordPress, BuddyPress and bbPress praise owner · intel 71.6 · weakness 56.1

praise owner

below-average rating 29 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity

Buyer: publishers, content teams, and agencies · Wedge: check media publishing, media, metadata, and editorial handoffs before content goes live

source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

17 shown from 17 collected

praise From Potential to Recommendation (4 stars) review · 2024-04-08T17:43:21+00:00 · medium severity · buddypress

From Potential to Recommendation: users show missing feature, setup pain that may indicate a product gap.

Evidence: While there are still a few configuration options that would be desirable from a site administrator’s perspective, the plugin is now well thought out and highly recommended.

missing feature setup value support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint [IMPORTANT] READ BEFORE POSTING [IMPORTANT] support · 2021-10-28T10:24:31+00:00 · medium severity · buddypress

[IMPORTANT] READ BEFORE POSTING [IMPORTANT]: users show support, migration pain that may indicate a product gap.

Evidence: [IMPORTANT] READ BEFORE POSTING [IMPORTANT] Hi, Support for BuddyPress Group Reviews will be provided via https://wbcomdesigns.com/support/ site exclusively.

support migration performance support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint User edit review support · 2021-06-22T09:13:16+00:00 · medium severity · buddypress

User edit review: users show support pain that may indicate a product gap.

Evidence: The page I need help with: [ log in to see the link] hi, is it possible for the user to edit their review?

support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Great Plugin! (5 stars) review · 2021-01-05T00:47:21+00:00 · medium severity · buddypress

Great Plugin!: users praise reliable, quality, which suggests what competitors already do well.

Evidence: Great Plugin!

reliable quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Nada Funciona ! (1 star) review · 2020-10-01T07:01:49+00:00 · medium severity · buddypress

Nada Funciona !: complaint conversation with limited structured signal.

Evidence: Nada Funciona ! Nada Funciona, fiz todas as configurações e nada funcionou WordPress 5.5.1 / Buddypress 6.3.0 / Parece ser muito bom se funcionar ! Nada Funciona, fiz todas as configurações e nada funcionou WordPress 5.5.1 / Buddypress 6.3.0 / Parece ser muito bom se funcionar !

support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint What theme are you using in screenshots? support · 2020-09-02T12:43:46+00:00 · medium severity · buddypress

What theme are you using in screenshots?: users show compatibility pain that may indicate a product gap.

Evidence: What theme are you using in screenshots?

compatibility support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Group creator reviews his/her own group support · 2020-08-21T08:53:07+00:00 · medium severity · buddypress

Group creator reviews his/her own group: users show support pain that may indicate a product gap.

Evidence: Thank you in advance for support!

support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Youzer support? support · 2020-05-10T18:22:10+00:00 · medium severity · buddypress

Youzer support?: users show missing feature, pricing, support pain that may indicate a product gap.

Evidence: Youzer support?

missing feature pricing support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed Great Idea, doesn’t work with BuddyBoss support · 2020-03-05T13:09:12+00:00 · medium severity · buddypress

Great Idea, doesn’t work with BuddyBoss: users show bugs, compatibility pain that may indicate a product gap.

Evidence: Great Idea, doesn’t work with BuddyBoss Really need something like this, I really like the plugin.

bugs compatibility value quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

neutral Hi support · 2019-12-04T15:36:36+00:00 · low severity · buddypress

Hi: users show compatibility pain that may indicate a product gap.

Evidence: Hi Can You provide a solution as to why on the buddy boss theme it does not display a box around the reviews, while the members reviews does?

compatibility email support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Private Groups support · 2018-03-16T17:46:52+00:00 · high severity · buddypress

Private Groups: users show security, compatibility pain that may indicate a product gap.

Evidence: As I mentioned in a previous post, with private groups, clicking on the tabs redirects users to the login page.

security compatibility login support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint error 500 support · 2018-02-03T16:38:13+00:00 · medium severity · buddypress

error 500: users show bugs, support pain that may indicate a product gap.

Evidence: error 500 wp 4,9 error 500 wp 4,9 error 500 Sorry, we are not able to replicate any issue with WP 4.9 or current version 4.9.2 Please let us know if you are getting any error message inside error log, it will help it debug the possible issue.

bugs support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Both Member Review and Group Review are Great Free Plugins (5 stars) review · 2018-01-30T11:03:02+00:00 · medium severity · buddypress

Both Member Review and Group Review are Great Free Plugins: users show support pain that may indicate a product gap.

Evidence: Both Member Review and Group Review are Great Free Plugins 5 star to support 5 star to support

support value quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

neutral Theme used support · 2018-01-23T15:13:51+00:00 · low severity · buddypress

Theme used: users show compatibility pain that may indicate a product gap.

Evidence: Theme used Im just wondering what theme you are using on the demos page?

compatibility support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed Shortcode not showing all groups support · 2018-01-22T18:54:48+00:00 · low severity · buddypress

Shortcode not showing all groups: users show compatibility pain that may indicate a product gap.

Evidence: It’s a simple test server will no other plugins running, with the 2015 theme.

compatibility easy support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed No Star ratings to select, criteri not showing support · 2018-01-19T10:10:57+00:00 · medium severity · buddypress

No Star ratings to select, criteri not showing: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: I’m running on a test server using 2015 theme with just BuddyPress loaded.

bugs compatibility support setup support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed Didn’t work for me support · 2017-07-19T12:29:52+00:00 · medium severity · buddypress

Didn’t work for me: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: No star rating available for review and two approved reviews resulted in 404 error.

bugs compatibility support setup support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin