Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Pending Submission Notifications praise owner · intel 75.3 · weakness 68.0

praise owner

stale update history below-average rating setup support 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

SAR Friendly SMTP praise owner · intel 73.5 · weakness 64.3

praise owner

stale update history 11 collected complaint signal(s) bugs support 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

WP Notification Center praise owner · intel 73.1 · weakness 63.9

praise owner

stale update history 21 collected complaint signal(s) bugs compatibility 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Lightweight Subscribe To Comments praise owner · intel 72.3 · weakness 63.1

praise owner

stale update history 18 collected complaint signal(s) missing feature support 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Subscribers – Free Web Push Notifications praise owner · intel 70.6 · weakness 58.3

praise owner

below-average rating 8 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated push notifications threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

NotifSMS – SMS Notifications OTP & 2FA for WordPress & WooCommerce praise owner · intel 69.7 · weakness 55.5

praise owner

below-average rating 26 collected complaint signal(s) support missing feature 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor SMS submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

Simple Cookie Notification Bar praise owner · intel 66.4 · weakness 52.8

praise owner

stale update history 5 collected complaint signal(s) missing feature setup 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

12 shown from 12 collected

praise Stands out from the rest (5 stars) review · 2021-11-03T08:40:11+00:00 · medium severity · notifications

Stands out from the rest: users praise easy, quality, which suggests what competitors already do well.

Evidence: Easy enough to use and get up and running.

easy quality email support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Excellent Customer Support and Nice plugin (5 stars) review · 2021-05-30T09:48:29+00:00 · medium severity · notifications

Excellent Customer Support and Nice plugin: users show bugs, support, setup pain that may indicate a product gap.

Evidence: Excellent Customer Support and Nice plugin I just installed proof factor plugin in my website.

bugs support setup support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Support Team GJ (5 stars) review · 2021-03-29T05:55:12+00:00 · medium severity · notifications

Support Team GJ: users show support pain that may indicate a product gap.

Evidence: Support Team GJ Live support helped me a lot in places where I was stuck.

support reliable support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Excellent plugin (5 stars) review · 2021-01-11T23:40:15+00:00 · medium severity · notifications

Excellent plugin: users show support, setup pain that may indicate a product gap.

Evidence: Excellent plugin The plugin is easy to install, customisable and works very well on my website.

support setup easy reliable support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Great little Plug in and helpful team (5 stars) review · 2020-12-20T20:57:50+00:00 · medium severity · notifications

Great little Plug in and helpful team: users show support pain that may indicate a product gap.

Evidence: Great little Plug in and helpful team I get good results with the quick form and it’s really easy to get quick answers from the awesome team A+ I get good results with the quick form and it’s really easy to get quick answers from the awesome team A+

support easy quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise ES EXCEPCIONAL ESTE PLUGIN (5 stars) review · 2020-04-26T22:57:42+00:00 · medium severity · notifications

ES EXCEPCIONAL ESTE PLUGIN: praise conversation with limited structured signal.

Evidence: ES EXCEPCIONAL ESTE PLUGIN ES MUY UTIL Y INTUITIVO, FACIL DE USAR, Y EL SOPORTE TÉCNICO ES EXCELENTE. TIENE VARIAS FUNCIONES HAY QUE PROBAR PARA VER LO QUE OFRECE, NO ESPERÉIS MÁS. ES MUY UTIL Y INTUITIVO, FACIL DE USAR, Y EL SOPORTE TÉCNICO ES EXCELENTE. TIENE VARIAS FUNCIONES HAY QUE PROBAR PARA VER LO QUE OFRECE, NO ESPERÉIS MÁS.

support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Does this perfectly… (5 stars) review · 2019-12-04T15:26:25+00:00 · medium severity · notifications

Does this perfectly…: users show support pain that may indicate a product gap.

Evidence: Does this perfectly… A completely seamless and easy way to put amazing social proof onto any page.

support easy quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Very smart and customizable plugin (5 stars) review · 2019-09-25T01:13:57+00:00 · medium severity · notifications

Very smart and customizable plugin: users show support pain that may indicate a product gap.

Evidence: Very smart and customizable plugin This plugin is very smart, very customizable and have an excellent freemium.

support value quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Awesome tool, awesome support! (5 stars) review · 2019-09-06T00:26:00+00:00 · medium severity · notifications

Awesome tool, awesome support!: users show bugs, support pain that may indicate a product gap.

Evidence: Awesome tool, awesome support!

bugs support quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Best social proof plugin (5 stars) review · 2019-09-05T06:03:12+00:00 · medium severity · notifications

Best social proof plugin: users show performance pain that may indicate a product gap.

Evidence: Best social proof plugin We’re so happy with Proof Factor – tried a few live notifcations / proof apps and this is perfect as it’s authentic, but also works well to copy info to our database!

performance reliable quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Extremely useful marketing plugin (5 stars) review · 2019-08-17T16:35:58+00:00 · medium severity · notifications

Extremely useful marketing plugin: users praise value, which suggests what competitors already do well.

Evidence: They gave you a 1000 free sessions and it is very nice for them to do so.

value support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Top Social Proof Plugin (5 stars) review · 2019-07-08T15:48:49+00:00 · medium severity · notifications

Top Social Proof Plugin: users show missing feature, support, setup pain that may indicate a product gap.

Evidence: Proof Factor is very simple to install and the UI on their web app is even simpler.

missing feature support setup easy support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated notifications threads, failed replies, knowledge gaps, and escalation workload

source plugin