WPIntell

php-live-wordpress

PHP Live!

Chat with your website visitors in real-time and provide winning customer service.Chat with your website visitors in real-time and provide winning cus …

live chat live chat software live support live support software online support
42.0 Open evidence Open API Open on WordPress.org
10
17.9K
3.0
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Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

33 / 49 rows with source links

67.3% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

16 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
66 131 -49.6% 395

Source Evidence

Open evidence explorer
complaint support · medium severity · relevance 0.8
[Plugin: PHP Live!] trial

[Plugin: PHP Live!] trial: users show compatibility, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
[Plugin: PHP Live!] trial Not good idea about 10 day trial.
complaint support · medium severity · relevance 0.69
[Plugin: PHP Live!] Console unavailable in hosted; your website down

[Plugin: PHP Live!] Console unavailable in hosted; your website down: users show compatibility pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
[Plugin: PHP Live!] Console unavailable in hosted; your website down Your website appears to be down, and I have the hosted version of your software, so my console is not working.
complaint review · medium severity · relevance 0.69
NOT FREE

NOT FREE: users show pricing pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
NOT FREE Can the developers please update the description page, to state that this plugin is not free, and has not a free version only trial.
praise review · medium severity · relevance 0.44
paid

paid: users show pricing pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
paid This is not a Free Plugin This is not a Free Plugin
question support · low severity · relevance 0.57
[Plugin: PHP Live!] Customizing the widget

[Plugin: PHP Live!] Customizing the widget: users show compatibility, missing feature pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
[Plugin: PHP Live!] Customizing the widget Is there a way to edit the widget so that it a.) it has a header to match the rest of our sidebar widgets, and b.) include additional information below the chat graphic (ie.

Competitor Context

16 shown
Crisp – Live Chat and Chatbot weak incumbent · intel 79.0 · weakness 69.6
weak incumbent
stale update history 21 collected complaint signal(s) support compatibility 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Live Chat with Messenger Customer Chat praise owner · intel 77.9 · weakness 68.5
praise owner
stale update history 22 collected complaint signal(s) support security 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Pure Chat – Live Chat & More! praise owner · intel 76.9 · weakness 67.6
praise owner
stale update history 22 collected complaint signal(s) support setup 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
HubSpot All-In-One Marketing – Forms, Popups, Live Chat weak incumbent · intel 76.3 · weakness 60.6
weak incumbent
2 unresolved support thread(s) 14 collected complaint signal(s) support security 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Tidio – Live Chat & AI Chatbots weak incumbent · intel 72.2 · weakness 55.9
weak incumbent
1 unresolved support thread(s) 14 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
3CX Free Live Chat, Calls & Messaging praise owner · intel 71.5 · weakness 54.5
praise owner
35 collected complaint signal(s) missing feature bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
LiveChat – Live Chat Plugin for WP Websites praise owner · intel 70.4 · weakness 54.1
praise owner
1 unresolved support thread(s) 10 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2
Chat Button & Custom ChatGPT-Powered Bot by GetButton.io praise owner · intel 68.1 · weakness 51.2
praise owner
26 collected complaint signal(s) support pricing 2 source links Proof Blocked Evidence linked to opportunity
Buyer: agencies, operators, and marketing teams · Wedge: verify chatgpt tracking, report freshness, automation handoffs, and client-visible metrics
source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

5 shown from 5 collected
complaint NOT FREE (1 star) review · 2013-06-20T07:17:37+00:00 · medium severity · live chat

NOT FREE: users show pricing pain that may indicate a product gap.

Evidence: NOT FREE Can the developers please update the description page, to state that this plugin is not free, and has not a free version only trial.
pricing value support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise paid (5 stars) review · 2012-11-26T17:55:41+00:00 · medium severity · live chat

paid: users show pricing pain that may indicate a product gap.

Evidence: paid This is not a Free Plugin This is not a Free Plugin
pricing value support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
complaint [Plugin: PHP Live!] Console unavailable in hosted; your website down support · 2012-10-15T17:35:48+00:00 · medium severity · live chat

[Plugin: PHP Live!] Console unavailable in hosted; your website down: users show compatibility pain that may indicate a product gap.

Evidence: [Plugin: PHP Live!] Console unavailable in hosted; your website down Your website appears to be down, and I have the hosted version of your software, so my console is not working.
compatibility support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
question [Plugin: PHP Live!] Customizing the widget support · 2012-08-27T15:53:11+00:00 · low severity · live chat

[Plugin: PHP Live!] Customizing the widget: users show compatibility, missing feature pain that may indicate a product gap.

Evidence: [Plugin: PHP Live!] Customizing the widget Is there a way to edit the widget so that it a.) it has a header to match the rest of our sidebar widgets, and b.) include additional information below the chat graphic (ie.
compatibility missing feature form support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
complaint [Plugin: PHP Live!] trial support · 2012-01-10T11:22:18+00:00 · medium severity · live chat

[Plugin: PHP Live!] trial: users show compatibility, setup pain that may indicate a product gap.

Evidence: [Plugin: PHP Live!] trial Not good idea about 10 day trial.
compatibility setup value support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin