Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

Contact Form & SMTP Plugin for WordPress by PirateForms weak incumbent · intel 81.8 · weakness 72.3

weak incumbent

stale update history 12 collected complaint signal(s) compatibility support 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

Forminator Forms – Contact Form, Payment Form & Custom Form Builder weak incumbent · intel 77.2 · weakness 62.2

weak incumbent

5 unresolved support thread(s) 7 collected complaint signal(s) bugs compatibility 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

Brevo – Email, SMS, Web Push, Chat, and more. weak incumbent · intel 76.5 · weakness 62.3

weak incumbent

4 unresolved support thread(s) 31 collected complaint signal(s) bugs missing feature 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor newsletter submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

HubSpot All-In-One Marketing – Forms, Popups, Live Chat weak incumbent · intel 76.3 · weakness 60.6

weak incumbent

2 unresolved support thread(s) 14 collected complaint signal(s) support security 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

RD Station weak incumbent · intel 74.1 · weakness 62.1

weak incumbent

1 unresolved support thread(s) below-average rating compatibility bugs 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

WPForms – AI Form Builder for WordPress – Contact Forms, Payment Forms, Survey Form, Quiz & More praise owner · intel 73.4 · weakness 53.2

praise owner

3 unresolved support thread(s) 4 collected complaint signal(s) bugs compatibility 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor form builder submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

Online Forms — Customizable Payment, Contact, Quiz, Survey Form Builder – Jotform weak incumbent · intel 72.8 · weakness 60.0

weak incumbent

1 unresolved support thread(s) below-average rating support bugs 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor form builder submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

5 shown from 5 collected

mixed Fatal error support · 2022-08-12T09:48:08+00:00 · high severity · forms

Fatal error: users show bugs, pricing, support pain that may indicate a product gap.

Evidence: Fatal error The plug has stopped working for a month now.

bugs pricing support lead capture reliability Proof Blocked card complete Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

source plugin

praise Getting Submission Date and Time support · 2022-03-01T18:47:13+00:00 · medium severity · forms

Getting Submission Date and Time: users praise value, which suggests what competitors already do well.

Evidence: Getting Submission Date and Time How can I get the submission date and time for entries?

value lead capture reliability Proof Blocked card complete Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

source plugin

complaint Set permissions for Editor support · 2022-02-09T19:47:53+00:00 · medium severity · forms

Set permissions for Editor: users show compatibility, support pain that may indicate a product gap.

Evidence: Set permissions for Editor How can I set the permissions (in functions.php) so editors have full control of this Addon?

compatibility support lead capture reliability Proof Blocked card complete Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

source plugin

complaint Breaks submission support · 2021-08-10T09:55:18+00:00 · medium severity · forms

Breaks submission: users show support pain that may indicate a product gap.

Evidence: Breaks submission When i enable this plugin the submission process in Ninja forms breaks.

support form lead capture reliability Proof Blocked card complete Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

source plugin

neutral Plugin could not be activated because it triggered a fatal error. support · 2021-02-13T18:05:39+00:00 · high severity · forms

Plugin could not be activated because it triggered a fatal error.: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence: Plugin could not be activated because it triggered a fatal error.

bugs compatibility support setup lead capture reliability Proof Blocked card complete Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor forms submissions, notification delivery, spam, and CRM handoffs

source plugin