WPIntell

octolize-royal-mail-shipping

Shipping Live Rates for Royal Mail for WooCommerce

Offer Royal Mail shipping methods in WooCommerce with real-time rates. Show dynamic prices at cart and checkout based on weight and addresses.

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15.9K
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Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

44 / 44 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
513 554 -7.4% 3.4K

Related Opportunities

0 markets

No opportunity report currently maps to this plugin's tags.

Source Evidence

Open evidence explorer
mixed support · high severity · relevance 0.95
Few issues with pricing and settings

Few issues with pricing and settings: users show security, bugs, compatibility pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Few issues with pricing and settings Hi, So I have just been figuring out how to use this plugin properly.
mixed support · high severity · relevance 0.95
Hide shipping costs until an address is entered

Hide shipping costs until an address is entered: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Hide shipping costs until an address is entered I have the ‘Hide shipping costs until an address is entered’ ticked in WooCommerce settings but it is still showing Royal Mail Live Rates on the cart page.
mixed support · high severity · relevance 0.95
Only Special Delivery Options Showing at Checkout

Only Special Delivery Options Showing at Checkout: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Only Special Delivery Options Showing at Checkout Currently have the maintenance page active.
mixed support · high severity · relevance 0.95
Cart doesn’t show ‘Shipping costs are calculated during checkout’

Cart doesn’t show ‘Shipping costs are calculated during checkout’: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Cart doesn’t show ‘Shipping costs are calculated during checkout’ On https://rentfreegascylinders.co.uk : When adding a product to the basket and clicking cart button it shows Royal Mail Live Rate options instead of ‘Shipping costs are calculated during checkout’ which is supposed to show.
mixed support · high severity · relevance 0.94
Incorrect prices, missing prices

Incorrect prices, missing prices: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Incorrect prices, missing prices The plugin does not specify whether the prices are “Online” or “Over The Counter” rates.
mixed support · high severity · relevance 0.94
Shipping Rate Incorrect

Shipping Rate Incorrect: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

The page I need help with: [ log in to see the link] The plugin does not seem to be retrieving the correct rates from Royal Mail.
mixed support · high severity · relevance 0.88
Non GBP support

Non GBP support: users show compatibility, missing feature, support pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Non GBP support Hello, We’ve recently moved from flat rate shipping, to this live rate.
complaint support · medium severity · relevance 0.88
Shipping Live Rates for Royal Mail Support Policy – Please read before posting

Shipping Live Rates for Royal Mail Support Policy – Please read before posting: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Shipping Live Rates for Royal Mail Support Policy – Please read before posting Hello, Thank you for using Shipping Live Rates for Royal Mail for WooCommerce!
mixed support · medium severity · relevance 0.85
Some RM services are missing e.g. 48hr Tracked.

Some RM services are missing e.g. 48hr Tracked.: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Some RM services are missing e.g.
mixed support · medium severity · relevance 0.85
Wrong Parcel type selected

Wrong Parcel type selected: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

When ordering it gives the option of Signed for 1st class £4.05 or Signed for 2nd Class £3.55 These prices are are for a Large Letter: Max L: 35.3cm x Max W: 25cm x Max D: 2.5cm As you can see the product is 6cm deep and the max large letter depth is 2.5cm, so it should not be choosing Large Letter up to 500g but a small parcel up to 2kg instead.

Competitor Context

1 shown
Royal Mail Shipping Calculator for WooCommerce praise owner · intel 63.9 · weakness 47.1
praise owner
15 collected complaint signal(s) support pricing 2 source links Investigate Pain Evidence linked to opportunity
Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

20 shown from 21 collected
praise So simple! (5 stars) review · 2025-05-19T09:36:01+00:00 · medium severity · royal mail

So simple!: users praise easy, value, which suggests what competitors already do well.

Evidence: So simple!
easy value shipping lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Royal Mail needs updating again support · 2025-05-19T09:34:32+00:00 · medium severity · royal mail

Royal Mail needs updating again: users show missing feature, pricing, support pain that may indicate a product gap.

Evidence: Royal Mail needs updating again Royal Mail have changed the price of their 1st Class service again – as on April 5th.
missing feature pricing support setup lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

neutral New rates not implmented support · 2024-11-07T10:27:38+00:00 · low severity · royal mail

New rates not implmented: users show pricing, support pain that may indicate a product gap.

Evidence: New rates not implmented Royal Mail changed their prices at the beginning of October 2024 yet your plugin still uses the old prices.
pricing support form lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Some RM services are missing e.g. 48hr Tracked. support · 2024-03-28T23:18:30+00:00 · medium severity · royal mail

Some RM services are missing e.g. 48hr Tracked.: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence: Some RM services are missing e.g.
bugs missing feature pricing support lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

neutral Currency Convertor support · 2024-01-14T14:28:33+00:00 · low severity · royal mail

Currency Convertor: users show compatibility, missing feature pain that may indicate a product gap.

Evidence: However on first test it doesn’t seem to function with the WBW Currency Switcher for WooCommerce?
compatibility missing feature shipping lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Hide shipping costs until an address is entered support · 2023-11-27T16:27:06+00:00 · high severity · royal mail

Hide shipping costs until an address is entered: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Hide shipping costs until an address is entered I have the ‘Hide shipping costs until an address is entered’ ticked in WooCommerce settings but it is still showing Royal Mail Live Rates on the cart page.
bugs compatibility missing feature pricing lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

praise Very useful (5 stars) review · 2023-10-13T08:59:09+00:00 · medium severity · royal mail

Very useful: praise conversation with limited structured signal.

Evidence: Very useful Very useful plugin, well programmed, intuitive Very useful plugin, well programmed, intuitive Thank you very much for your review! Thank you very much for your review!
lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Incorrect prices, missing prices support · 2023-10-10T15:01:09+00:00 · high severity · royal mail

Incorrect prices, missing prices: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence: Incorrect prices, missing prices The plugin does not specify whether the prices are “Online” or “Over The Counter” rates.
bugs missing feature pricing support lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Cut off times for Guaranteed by 1pm support · 2023-08-08T15:27:47+00:00 · low severity · royal mail

Cut off times for Guaranteed by 1pm: users show missing feature, support pain that may indicate a product gap.

Evidence: Cut off times for Guaranteed by 1pm We are interested in adding the Guaranteed by 1pm option to our delivery but do you know the cut off times?
missing feature support value lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Cart doesn’t show ‘Shipping costs are calculated during checkout’ support · 2023-08-02T10:07:19+00:00 · high severity · royal mail

Cart doesn’t show ‘Shipping costs are calculated during checkout’: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Cart doesn’t show ‘Shipping costs are calculated during checkout’ On https://rentfreegascylinders.co.uk : When adding a product to the basket and clicking cart button it shows Royal Mail Live Rate options instead of ‘Shipping costs are calculated during checkout’ which is supposed to show.
bugs compatibility missing feature pricing lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Few issues with pricing and settings support · 2023-07-21T18:18:50+00:00 · high severity · royal mail

Few issues with pricing and settings: users show security, bugs, compatibility pain that may indicate a product gap.

Evidence: Few issues with pricing and settings Hi, So I have just been figuring out how to use this plugin properly.
security bugs compatibility missing feature lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Only Special Delivery Options Showing at Checkout support · 2023-06-06T13:55:53+00:00 · high severity · royal mail

Only Special Delivery Options Showing at Checkout: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Only Special Delivery Options Showing at Checkout Currently have the maintenance page active.
bugs compatibility missing feature pricing lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

question How do you get UK to UK rates over RMs limit of 2kg support · 2023-04-24T23:08:22+00:00 · medium severity · royal mail

How do you get UK to UK rates over RMs limit of 2kg: users show compatibility, pricing, support pain that may indicate a product gap.

Evidence: : 1st Class Service:£12.95 2nd Class Service:£10.45 Signed For 1st Class:£14.05 Signed For 2nd Class:£11.55 Guaranteed by 1pm:£19.45 Guaranteed by 1pm with Saturday:£26.34 Shipping to & from both destinations in Surrey.
compatibility pricing support setup lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Shipping Rate shows old prices support · 2023-04-17T11:24:26+00:00 · medium severity · royal mail

Shipping Rate shows old prices: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence: Shipping Rate shows old prices Hi Royal Mail recently updated their prices and your plug in is not reflecting this.
bugs missing feature pricing support lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Non GBP support support · 2023-03-26T16:57:29+00:00 · high severity · royal mail

Non GBP support: users show compatibility, missing feature, support pain that may indicate a product gap.

Evidence: Non GBP support Hello, We’ve recently moved from flat rate shipping, to this live rate.
compatibility missing feature support lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Shipping Rate Incorrect support · 2023-02-28T22:43:28+00:00 · high severity · royal mail

Shipping Rate Incorrect: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence: The page I need help with: [ log in to see the link] The plugin does not seem to be retrieving the correct rates from Royal Mail.
bugs missing feature pricing support lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed “Include optional compensation” not functioning as expected support · 2023-02-06T20:38:19+00:00 · medium severity · royal mail

“Include optional compensation” not functioning as expected: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence: “Include optional compensation” not functioning as expected Hello, Royal mail supports additional compensation for Special delivery services up to £2500 of the order value.
bugs missing feature pricing support lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Error when adding product to basket support · 2022-09-26T08:54:24+00:00 · medium severity · royal mail

Error when adding product to basket: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Error when adding product to basket When the customer adds a product to the basket.
bugs compatibility missing feature support lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

complaint Interested in plugin translations? support · 2022-08-16T14:23:51+00:00 · medium severity · royal mail

Interested in plugin translations?: users show support pain that may indicate a product gap.

Evidence: Each supported language tremendously help store owners to conveniently manage shipping operations.
support shipping lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

mixed Wrong Parcel type selected support · 2022-08-15T10:13:57+00:00 · medium severity · royal mail

Wrong Parcel type selected: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence: When ordering it gives the option of Signed for 1st class £4.05 or Signed for 2nd Class £3.55 These prices are are for a Large Letter: Max L: 35.3cm x Max W: 25cm x Max D: 2.5cm As you can see the product is 6cm deep and the max large letter depth is 2.5cm, so it should not be choosing Large Letter up to 500g but a small parcel up to 2kg instead.
bugs missing feature pricing support lead capture reliability Evidence only
Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.