10+ second rate calculation delay — WooCommerce + CheckoutWC + ShipStation: users show bugs, compatibility, performance pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity

10+ second rate calculation delay — WooCommerce + CheckoutWC + ShipStation Hi, I recently installed Live Rates for ShipStation and it’s a perfect fit for my setup — clean UI, pulls from the right ship-from location, shows the right carriers and services.

mixed support · high severity · relevance 0.95

Custom Packing Boxes

Custom Packing Boxes: users show bugs, compatibility, performance pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity

Custom Packing Boxes Hi Alex, if the content of a cart is too large to fit into 1 custom box, does the system fill one box to the brim (as heavy, as full as possible) before “creating” a 2nd custom box to at the remainder of the cart to?

mixed support · high severity · relevance 0.95

Latest version – site crash

Latest version – site crash: users show bugs, compatibility, performance pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete checkout and revenue assurance Evidence linked to opportunity

Latest version – site crash ShipStation shipping method with live rates.

Competitor Context

4 shown

BLAZING Shipment Tracking praise owner · intel 70.7 · weakness 61.6

praise owner

stale update history 15 collected complaint signal(s) compatibility missing feature 2 source links Proof Blocked Evidence linked to opportunity

Buyer: agencies, operators, and marketing teams · Wedge: verify tracking, report freshness, automation handoffs, and client-visible metrics

source 1 source 2

Automated FedEx live/manual rates with shipping labels – HPOS supported praise owner · intel 64.0 · weakness 47.2

praise owner

8 collected complaint signal(s) missing feature support 2 source links Investigate Pain Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

source 1 source 2

Shipping Live Rates for FedEx for WooCommerce praise owner · intel 51.5 · weakness 28.2

praise owner

2 collected complaint signal(s) setup support 2 source links Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

source 1 source 2

ReachShip WooCommerce Multi-Carrier & Conditional Shipping praise owner · intel 30.5 · weakness 16.0

praise owner

1 source link Proof Blocked Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source 1

Repeated Themes

1 shown

complaint Compatibility in live-rates-for-shipstation 2 signals · new · supported evidence

source 1 source 2

Collected Signals

20 shown from 43 collected

complaint Confirming what the plugin does support · 2026-07-06T21:53:38+00:00 · high severity · ups

Confirming what the plugin does: users show compatibility, missing feature, support pain that may indicate a product gap.

Evidence: They don’t integrate into my site in a way that shows those same rates to my customers at checkout.

compatibility missing feature support setup checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

complaint New Prepaid Duties Available With Shipstation support · 2026-07-01T13:03:38+00:00 · high severity · ups

New Prepaid Duties Available With Shipstation: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Evidence: New Prepaid Duties Available With Shipstation Shipstation has enabled pre paid duties for shipping to other countries.

compatibility missing feature pricing support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

mixed ShipStation 5.2.0 Plugin Issue support · 2026-06-29T11:44:23+00:00 · medium severity · ups

ShipStation 5.2.0 Plugin Issue: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: ShipStation 5.2.0 Plugin Issue They released a new version on 6-25 with a new connection wizard/status.

bugs compatibility missing feature setup checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Does Not Quote For Puerto Rico support · 2026-06-29T11:23:21+00:00 · medium severity · ups

Does Not Quote For Puerto Rico: users show bugs, compatibility pain that may indicate a product gap.

Evidence: Does Not Quote For Puerto Rico Plugin does not give shipping quote for Puerto Rico.

bugs compatibility reliable shipping checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Only Giving $1.00 as an Option to Customers at Checkout support · 2026-06-25T14:34:59+00:00 · high severity · ups

Only Giving $1.00 as an Option to Customers at Checkout: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Only Giving $1.00 as an Option to Customers at Checkout Hi, I am trying to figure out how to fix the plugin I downloaded “Live Rates for ShipStation” by IQComputing (Version 1.2.10), installed on my WooCommerce store.

bugs compatibility missing feature pricing checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

neutral USPS First-Class Mail Letter support · 2026-06-22T21:58:31+00:00 · medium severity · ups

USPS First-Class Mail Letter: users show missing feature pain that may indicate a product gap.

Evidence: Am I missing something?

missing feature checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

question Not Able to Ship To Dubai support · 2026-06-08T22:58:17+00:00 · medium severity · ups

Not Able to Ship To Dubai: users show bugs, support pain that may indicate a product gap.

Evidence: And I am getting this error below: 2026-06-08T17:55:11+00:00 Error (400) Invalid to_postal_code.

bugs support reporting checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

mixed 10+ second rate calculation delay — WooCommerce + CheckoutWC + ShipStation support · 2026-06-05T04:06:44+00:00 · high severity · ups

10+ second rate calculation delay — WooCommerce + CheckoutWC + ShipStation: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence: 10+ second rate calculation delay — WooCommerce + CheckoutWC + ShipStation Hi, I recently installed Live Rates for ShipStation and it’s a perfect fit for my setup — clean UI, pulls from the right ship-from location, shows the right carriers and services.

bugs compatibility performance missing feature checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

mixed Three bugs: currency conversion / cheapest rate not displaying / rate summing support · 2026-05-04T23:30:23+00:00 · high severity · ups

Three bugs: currency conversion / cheapest rate not displaying / rate summing: users show security, bugs, compatibility pain that may indicate a product gap.

Evidence: Three bugs: currency conversion / cheapest rate not displaying / rate summing Setup: UK-based WooCommerce store, GBP as base currency, using Live Rates for ShipStation v1.2.5 with WooCommerce v10.7.0.

security bugs compatibility missing feature checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

mixed Warning Could not retrieve rates for packed item while processing rates. [29453] support · 2026-04-28T15:01:29+00:00 · medium severity · ups

Warning Could not retrieve rates for packed item while processing rates. [29453]: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: [29453] "error_messages": [ "There is an error in XML document (3865, 8)." ] } ] } 2026-04-27T22:15:57+00:00 Warning Could not retrieve rates for packed item while processing rates.

bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

mixed How to move shipping positioning? support · 2026-04-23T20:23:38+00:00 · high severity · ups

How to move shipping positioning?: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence: I was hoping I could make one feature request.

bugs compatibility performance missing feature checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

mixed Packing Method – Pack items individually support · 2026-04-13T08:09:59+00:00 · medium severity · ups

Packing Method – Pack items individually: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence: Packing Method – Pack items individually Please could you advise on: USPS shipping increases only when unique products added to cart, If you have say, 1x Product (A), it’s quoted as $6.44 shipping, add 5x more of Product (A), it’s still $6.44 shipping.

bugs compatibility performance missing feature checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Shipping options per product support · 2026-04-02T15:53:28+00:00 · high severity · ups

Shipping options per product: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Shipping options per product Hi Is there any way we can remove shipping options for specific products, for example if some products are only a ground service but some are an air service how could we set this to only show the relevant options based on the product?

bugs compatibility missing feature value checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Shipping Cost Not Added To Total support · 2026-03-19T17:47:32+00:00 · high severity · ups

Shipping Cost Not Added To Total: users show bugs, missing feature pain that may indicate a product gap.

Evidence: This is likely due to the time difference between the server and the customer’s location.

bugs missing feature reliable value checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

mixed Shipping options not showing up support · 2026-03-08T21:59:57+00:00 · high severity · ups

Shipping options not showing up: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Shipping options not showing up We installed Shipstation for Woocommerce (by Woocommerce) and Live Rates for Shipstation.

bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

praise Insurance and carrier selection per product support · 2026-02-27T17:13:23+00:00 · medium severity · ups

Insurance and carrier selection per product: users praise quality, which suggests what competitors already do well.

Evidence: Insurance and carrier selection per product You have a great foundation to the plugin, and thank you for developing it.

quality checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

mixed cURL error 28 support · 2026-02-26T15:52:20+00:00 · medium severity · ups

cURL error 28: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: cURL error 28 Hi, under WooCommerce > Settings > Integration > Shipping Carriers we’re getting a “cURL error 28.

bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Rates to Puerto Rico support · 2026-02-20T01:45:51+00:00 · high severity · ups

Rates to Puerto Rico: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: In woocommerce its a different zone, since woocommerce treats it as a different country.

bugs compatibility missing feature support checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

complaint No Shipping Options Found support · 2026-02-12T19:07:28+00:00 · medium severity · ups

No Shipping Options Found: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence: No Shipping Options Found This is new, because we ship to Canada all the time.

bugs missing feature support value checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin

mixed Latest version – site crash support · 2026-02-04T19:07:06+00:00 · high severity · ups

Latest version – site crash: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence: Latest version – site crash ShipStation shipping method with live rates.

bugs compatibility performance missing feature checkout and revenue assurance Proof Blocked card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ups failures, handoffs, and revenue-impacting exceptions

source plugin