La Poste Pro Expéditions WooCommerce

complaint Problème d’export avec Parefeu support · 2026-07-03T14:33:25+00:00 · medium severity · shipping

Problème d’export avec Parefeu: users show bugs, migration, setup pain that may indicate a product gap.

Evidence: Problème d’export avec Parefeu Bonjour, Nous utilisons votre plugin depuis un moment, nous avons du il y a quelques jours mettres des règles de sécurités supplémentaires sur notre site et celle-ci semble bloquer l’export des commandes vers le site de la poste qui génère les bons de livraison.

bugs migration setup quality checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Lenteur API et warning PHP sur WooCommerce / Kinsta APM support · 2026-07-01T08:55:59+00:00 · high severity · shipping

A WooCommerce store in peak sales season sees La Poste Pro API calls consuming most external request time and asks whether caching or compatibility fixes are planned.

Evidence: représentent 62,25 % du temps externe

performance bugs compatibility shipping API calls checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

source plugin

praise Super Service (5 stars) review · 2026-06-19T10:41:41+00:00 · low severity · shipping

The reviewer says La Poste Pro support was responsive and the plugin syncs orders easily.

Evidence: support trés réactif et compétent. le plugin marche très bien et permet une syncho de ses commandes facilement.

support reliable easy shipping order sync checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

source plugin

question Problème d’affichage du point relais support · 2026-03-25T21:32:27+00:00 · low severity · shipping

The La Poste relay-point selection button appeared on the cart page where it did not work, and the user asked if it could be customized.

Evidence: le bouton est aussi disponible dans la page cart mais ne fonctionne pas

bugs missing feature relay point button checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

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praise Support impeccable + bon délai. (5 stars) review · 2026-03-12T10:12:13+00:00 · low severity · shipping

The French reviewer praised fast support for resolving an Astra and WooCommerce compatibility issue within 24 hours.

Evidence: Puis résolution rapide. Moins de 24h au total pour en venir à bout.

support reliable theme compatibility support checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

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complaint Envoi de mails aux anciens clients support · 2026-02-03T09:56:46+00:00 · medium severity · shipping

Closed 2023 orders started sending purchase-related emails again to old customers on a client site.

Evidence: les commandes de 2023 reçoivent à nouveau des mails liés à leurs achats clôturés

bugs customer email notifications checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

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praise Support au top (5 stars) review · 2025-12-02T08:33:47+00:00 · low severity · shipping

The French reviewer says La Poste Pro support answered quickly and appropriately, and the Pro account connection works smoothly.

Evidence: le lien avec le compte Pro La Poste se fait de manière très fluide.

support easy La Poste account link checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

source plugin

question Fonctionnalités support · 2025-11-24T16:00:03+00:00 · low severity · shipping

The user asks in French whether the plugin can print Colissimo and Lettre verte shipping labels from WooCommerce orders and work with specific La Poste contracts.

Evidence: Le plugin permet -il d’imprimer les étiquettes de transport Colissimo / Lettre verte API depuis l’interface des commandes Woocommerce ?

shipping label printing checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

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praise Demande de support (5 stars) review · 2025-06-24T18:49:24+00:00 · medium severity · shipping

Demande de support: users show support pain that may indicate a product gap.

Evidence: Demande de support Demande de support faite à 15h, réponse 2h après.

support checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

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praise Oh top (5 stars) review · 2025-04-18T16:57:42+00:00 · medium severity · shipping

Oh top: praise conversation with limited structured signal.

Evidence: Oh top Super rapide merci pour votre réponse pertinente et très rapide Super rapide merci pour votre réponse pertinente et très rapide

api checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

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neutral Problème d’affichage support · 2025-01-23T15:29:53+00:00 · low severity · shipping

Problème d’affichage: neutral conversation with limited structured signal.

Evidence: Problème d’affichage bonjour, j’ai un problème avec la livraison , aucun mode de livraison est disponible lors du chekout alors que le plugin laposte est bien configuré. Pouvez-vous m’aider svp ? bonjour, j’ai un problème avec la livraison , aucun mode de livraison est disponible lors du chekout alors que le plugin laposte est bien configuré. Pouvez-vous m’a

checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

source plugin

mixed Letter support · 2024-11-13T16:02:40+00:00 · low severity · shipping

Letter: users show pricing pain that may indicate a product gap.

Evidence: Letter hello, is there a price list that the post office makes available and is automatically updated every year?

pricing quality checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor shipping failures, handoffs, and revenue-impacting exceptions

source plugin