WPIntell

hybrid-chat

Live Chat (+ Chatbots) with Slack for WordPress

Free Live Chat for Wordpress, Facebook pages, SMS via Slack or Mattermost. Automate engagement using Chatbots, built using simple spreadsheets.

chatbots click to call live chat site chat slack
27.4 Open evidence Open API Open on WordPress.org
30
3.9K
4.9
0
1
16

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

46 / 69 rows with source links

66.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

23 rows with no attached evidence

0 rows have source counts but still need direct links.

Download Momentum

180 days
64 118 -45.8% 356

Source Evidence

Open evidence explorer
complaint support · medium severity · relevance 0.69
Zulip Integration

Zulip Integration: users show missing feature pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Zulip Integration Hello, could be a Zulip Integration possible?
praise review · medium severity · relevance 0.56
excellent customer service & automation process

excellent customer service & automation process: users show pricing, support, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
excellent customer service & automation process This plugin does it all, intuitive bot automation and human take over, useful free version, and excellent customer support.
praise review · medium severity · relevance 0.56
Great integration

Great integration: users show missing feature, support, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Great integration Drastic improvement in my Leads after installing chatbot on the website.
praise review · medium severity · relevance 0.5
Love the Setup & Functionality

Love the Setup & Functionality: users show support, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Love the Setup & Functionality INSTALLATION works right out of the box and seamless 5 minute setup, More flexible than I expected One of the finest and economical human + bot chat solution in the market FUNCTIONALITY First of all training the chatbot via spreadsheets is super easy Human takeover function is awesome and pretty useful Great support team all in
praise review · medium severity · relevance 0.5
Essential marketing tool

Essential marketing tool: users show support, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Essential marketing tool Fills a gap in the WordPress plugin ecosystem, this is one of the essential marketing tools I install on each of my websites.
praise review · medium severity · relevance 0.5
Live chat into Slack

Live chat into Slack: users show missing feature, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Live chat into Slack What’s wrong with other Live chat solutions is, they force you to use their own chat messengers, which are almost never perfect.
praise review · medium severity · relevance 0.5
it’s simple to install and works flawlessly

it’s simple to install and works flawlessly: users show missing feature, setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
it’s simple to install and works flawlessly The application itself is always improving and it’s already one of the best apps for live chat in my books, the features they are adding and integration they have already blows everything else out there out of the water.
praise review · medium severity · relevance 0.5
Best Feature is “programming chatbot via spreadsheets”

Best Feature is “programming chatbot via spreadsheets”: users show missing feature, support pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Best Feature is “programming chatbot via spreadsheets” Programming your chatbot via spreadsheets is so easy, anyone who knows simple excel sheets can make a chatbot for their websites.
praise review · medium severity · relevance 0.44
Nice for Live chat & Automated chats

Nice for Live chat & Automated chats: users show setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
Nice for Live chat & Automated chats Great app for Live chat as well as automated chats and list building.
praise review · medium severity · relevance 0.44
This is an awesome plugin

This is an awesome plugin: users show setup pain that may indicate a product gap.

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
Proof Blocked card complete support triage and conversation operations Evidence linked to opportunity
This is an awesome plugin Super easy to install, super easy to use.

Competitor Context

5 shown
Chatbase praise owner · intel 72.7 · weakness 63.2
praise owner
stale update history below-average rating missing feature support 2 source links Proof Blocked Evidence linked to opportunity
Buyer: agencies, operators, and marketing teams · Wedge: verify AI tracking, report freshness, automation handoffs, and client-visible metrics
source 1 source 2
Easy-Peasy.AI Chatbot praise owner · intel 38.3 · weakness 31.5
praise owner
stale update history 1 source link Proof Blocked Evidence linked to opportunity
Buyer: agencies, operators, and marketing teams · Wedge: verify AI tracking, report freshness, automation handoffs, and client-visible metrics
source 1
MyLINK Connect Web Chat watchlist · intel 30.4 · weakness 37.4
watchlist
stale update history Hold Evidence linked to opportunity
Buyer: site owners and agencies · Wedge: detect failures around stable before they cost the buyer time, revenue, or trust
Quriobot watchlist · intel 28.3 · weakness 35.3
watchlist
stale update history 12 source links Proof Blocked Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated support threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2 source 3
Block Editor for ManyChat watchlist · intel 26.2 · weakness 33.3
watchlist
stale update history 4 source links Investigate Pain Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated messenger threads, failed replies, knowledge gaps, and escalation workload
source 1 source 2 source 3

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

18 shown from 18 collected
complaint Zulip Integration support · 2020-06-02T09:25:20+00:00 · medium severity · click to call

Zulip Integration: users show missing feature pain that may indicate a product gap.

Evidence: Zulip Integration Hello, could be a Zulip Integration possible?
missing feature onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise it’s simple to install and works flawlessly (5 stars) review · 2019-11-11T09:51:42+00:00 · medium severity · click to call

it’s simple to install and works flawlessly: users show missing feature, setup pain that may indicate a product gap.

Evidence: it’s simple to install and works flawlessly The application itself is always improving and it’s already one of the best apps for live chat in my books, the features they are adding and integration they have already blows everything else out there out of the water.
missing feature setup easy reliable onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Nice for Live chat & Automated chats (5 stars) review · 2019-11-10T15:07:04+00:00 · medium severity · click to call

Nice for Live chat & Automated chats: users show setup pain that may indicate a product gap.

Evidence: Nice for Live chat & Automated chats Great app for Live chat as well as automated chats and list building.
setup quality onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise This is an awesome plugin (5 stars) review · 2019-11-10T04:17:30+00:00 · medium severity · click to call

This is an awesome plugin: users show setup pain that may indicate a product gap.

Evidence: This is an awesome plugin Super easy to install, super easy to use.
setup easy reliable onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Essential marketing tool (5 stars) review · 2019-11-09T06:48:25+00:00 · medium severity · click to call

Essential marketing tool: users show support, setup pain that may indicate a product gap.

Evidence: Essential marketing tool Fills a gap in the WordPress plugin ecosystem, this is one of the essential marketing tools I install on each of my websites.
support setup onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Wow ! Just wow. (5 stars) review · 2019-11-08T12:42:40+00:00 · medium severity · click to call

Wow ! Just wow.: users show setup pain that may indicate a product gap.

Evidence: Plugin installation is quick and easy, no costly accounts required, great look and feel and does what it says.
setup easy quality onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Must have for marketers! (5 stars) review · 2019-11-08T04:23:40+00:00 · medium severity · click to call

Must have for marketers!: users show missing feature pain that may indicate a product gap.

Evidence: The product has several great integration for marketing automation and hopefully many more to come!
missing feature quality onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Great plugin (4 stars) review · 2019-11-07T16:30:48+00:00 · medium severity · click to call

Great plugin: users show migration pain that may indicate a product gap.

Evidence: Great plugin Great plugin and implementation.
migration quality email onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise excellent customer service & automation process (5 stars) review · 2019-11-07T07:03:47+00:00 · medium severity · click to call

excellent customer service & automation process: users show pricing, support, setup pain that may indicate a product gap.

Evidence: excellent customer service & automation process This plugin does it all, intuitive bot automation and human take over, useful free version, and excellent customer support.
pricing support setup easy onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise impressed in Customer engagement (5 stars) review · 2019-11-06T13:56:07+00:00 · medium severity · click to call

impressed in Customer engagement: users show support pain that may indicate a product gap.

Evidence: impressed in Customer engagement Everything about this solution, the plugin, and the support team have impressed me tremendously.
support value quality onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Best Feature is “programming chatbot via spreadsheets” (5 stars) review · 2019-11-06T10:43:10+00:00 · medium severity · click to call

Best Feature is “programming chatbot via spreadsheets”: users show missing feature, support pain that may indicate a product gap.

Evidence: Best Feature is “programming chatbot via spreadsheets” Programming your chatbot via spreadsheets is so easy, anyone who knows simple excel sheets can make a chatbot for their websites.
missing feature support easy onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise surprised by the ease of use and seamlessness (5 stars) review · 2019-11-05T16:37:13+00:00 · medium severity · click to call

surprised by the ease of use and seamlessness: users praise quality, which suggests what competitors already do well.

Evidence: So far it has been a pocket friendly and an excellent experience.
quality onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Love the Setup & Functionality (5 stars) review · 2019-11-05T13:19:33+00:00 · medium severity · click to call

Love the Setup & Functionality: users show support, setup pain that may indicate a product gap.

Evidence: Love the Setup & Functionality INSTALLATION works right out of the box and seamless 5 minute setup, More flexible than I expected One of the finest and economical human + bot chat solution in the market FUNCTIONALITY First of all training the chatbot via spreadsheets is super easy Human takeover function is awesome and pretty useful Great support team all in
support setup easy reliable onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Wonderful chatbot (5 stars) review · 2019-11-02T07:19:40+00:00 · medium severity · click to call

Wonderful chatbot: users show missing feature pain that may indicate a product gap.

Evidence: Wonderful chatbot Integration with HubSpot and MailChimp is very nice, it has turned us to be more realistic for our customers and quicker.
missing feature easy onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Great integration (5 stars) review · 2019-11-01T13:21:16+00:00 · medium severity · click to call

Great integration: users show missing feature, support, setup pain that may indicate a product gap.

Evidence: Great integration Drastic improvement in my Leads after installing chatbot on the website.
missing feature support setup quality onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
mixed Slack integration problem support · 2019-08-11T10:57:35+00:00 · low severity · click to call

Slack integration problem: users show missing feature, pricing, support pain that may indicate a product gap.

Evidence: Slack integration problem I tried to configure the Hybrid.Chat Slack integration.
missing feature pricing support setup onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise awesome ! (5 stars) review · 2019-04-17T07:35:40+00:00 · medium severity · click to call

awesome !: users praise quality, which suggests what competitors already do well.

Evidence: Great product!
quality onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin
praise Live chat into Slack (5 stars) review · 2019-02-13T08:31:04+00:00 · medium severity · click to call

Live chat into Slack: users show missing feature, setup pain that may indicate a product gap.

Evidence: Live chat into Slack What’s wrong with other Live chat solutions is, they force you to use their own chat messengers, which are almost never perfect.
missing feature setup reliable quality onsite conversion and engagement operations Proof Blocked card complete Evidence linked to opportunity
Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated live chat threads, failed replies, knowledge gaps, and escalation workload
source plugin