The user reports that VAT-exempt WooCommerce orders are sent to Holded with contradictory tax data, creating fiscal errors that they cannot safely patch locally.

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete checkout and revenue assurance Evidence linked to opportunity

This causes Holded to interpret the order as taxable, even though it is legally VAT-exempt

complaint review · high severity · relevance 0.85

No funciona porque no detecta los estados personalizados

The Holded integration misses sales that use custom WooCommerce statuses and should let stores select which statuses generate tickets or invoices.

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete checkout and revenue assurance Evidence linked to opportunity

El plugin debería detectar todos los estados existentes en el woocoomerce

complaint support · high severity · relevance 0.85

Unable to activate Holded Integration version 3.5.1 (Fatal Error)

An update to the Holded integration caused WooCommerce checkout failures and then a fatal error on plugin activation.

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete checkout and revenue assurance Evidence linked to opportunity

Our customers could not finalise their orders.

complaint support · high severity · relevance 0.84

Issue with Tax Mapping for 0% VAT Orders (EU VAT & Non-EU Exports)

The Holded sync cannot distinguish EU tax-exempt sales from non-EU exports, preventing correct accounting treatment for 0% VAT orders.

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete checkout and revenue assurance Evidence linked to opportunity

Holded cannot apply the correct tax type or accounting account for each case.

complaint review · high severity · relevance 0.82

No factura cuando debe hacerlo

The reviewer says invoices are generated only when orders are completed, not when payment is received as required for Spanish VAT compliance.

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete checkout and revenue assurance Evidence linked to opportunity

Es obligatorio facturar cuando el cliente paga

complaint support · high severity · relevance 0.82

psr/log v1 bundled in plugin causes fatal under PHP 8+ (PSR-3 incompatibility)

Bundling psr/log v1 can collide with modern PHP 8 libraries and cause fatal production site crashes.

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete checkout and revenue assurance Evidence linked to opportunity

This is not a minor warning — it is a hard fatal error that breaks the site.

complaint support · high severity · relevance 0.82

Contacto de facturación incorrecto en pedidos de venta sincronizado

Holded integration assigns WooCommerce sales orders to the wrong billing contact in Holded because the wrong identifier is sent.

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete checkout and revenue assurance Evidence linked to opportunity

los pedidos de venta creados en Holded se asignen al contacto equivocado

complaint support · medium severity · relevance 0.87

Error crítico PHP después de actualizar plugin

Error crítico PHP después de actualizar plugin: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete checkout and revenue assurance Evidence linked to opportunity

Error crítico PHP después de actualizar plugin Buenos días, Al parecer el plugin da error crítico y deja la web inaccesible al actualizar y con PHP 8.1.

complaint support · medium severity · relevance 0.81

The plugin does not recognize my API key

The plugin does not recognize my API key: users show compatibility, support, setup pain that may indicate a product gap.

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

Investigate Pain card complete checkout and revenue assurance Evidence linked to opportunity

The plugin does not recognize my API key The plugin does not recognize my API key.

Competitor Context

11 shown

PDF invoice for WP ERP praise owner · intel 64.9 · weakness 59.1

praise owner

stale update history 6 collected complaint signal(s) bugs missing feature 2 source links Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

source 1 source 2

Bizuno Accounting – ERP/Accounting/CRM (for WordPress) praise owner · intel 61.5 · weakness 44.7

praise owner

9 collected complaint signal(s) setup bugs 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor CRM submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

Doliconnect praise owner · intel 61.4 · weakness 43.1

praise owner

7 collected complaint signal(s) missing feature compatibility 2 source links Proof Blocked Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor ecommerce failures, handoffs, and revenue-impacting exceptions

source 1 source 2

Cloodo WP Workplace – CRM & Project Management for Services Business praise owner · intel 58.7 · weakness 40.6

praise owner

below-average rating 6 collected complaint signal(s) setup support 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor CRM submissions, notification delivery, spam, and CRM handoffs

source 1 source 2

JTL-Connector for WooCommerce watchlist · intel 54.5 · weakness 48.6

watchlist

22 collected complaint signal(s) compatibility support 1 source link Investigate Pain Evidence linked to opportunity

Buyer: developers, agencies, and SaaS-integrated WordPress teams · Wedge: monitor connector API failures, payload drift, webhook issues, and external handoff risk

source 1

Contabilium Oficial para WooCommerce watchlist · intel 51.5 · weakness 51.9

watchlist

stale update history 5 collected complaint signal(s) bugs compatibility 1 source link Investigate Pain Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source 1

WP Data Sync praise owner · intel 49.4 · weakness 27.4

praise owner

below-average rating 2 collected complaint signal(s) pricing support 2 source links Investigate Pain Evidence linked to opportunity

Buyer: developers, agencies, and SaaS-integrated WordPress teams · Wedge: monitor sync API failures, payload drift, webhook issues, and external handoff risk

source 1 source 2

Splash Sync watchlist · intel 40.6 · weakness 38.3

watchlist

stale update history 1 collected complaint signal(s) bugs compatibility 1 source link Investigate Pain Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source 1

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

12 shown from 12 collected

complaint Contacto de facturación incorrecto en pedidos de venta sincronizado support · 2026-05-27T08:30:55+00:00 · high severity · WooCommerce

Holded integration assigns WooCommerce sales orders to the wrong billing contact in Holded because the wrong identifier is sent.

Evidence: los pedidos de venta creados en Holded se asignen al contacto equivocado

bugs WooCommerce order sync checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint psr/log v1 bundled in plugin causes fatal under PHP 8+ (PSR-3 incompatibility) support · 2026-02-12T10:21:54+00:00 · high severity · WooCommerce

Bundling psr/log v1 can collide with modern PHP 8 libraries and cause fatal production site crashes.

Evidence: This is not a minor warning — it is a hard fatal error that breaks the site.

compatibility bugs PHP dependency compatibility checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Critical bug – Incorrect tax data on VAT-exempt orders support · 2026-01-28T17:02:34+00:00 · high severity · WooCommerce

The user reports that VAT-exempt WooCommerce orders are sent to Holded with contradictory tax data, creating fiscal errors that they cannot safely patch locally.

Evidence: This causes Holded to interpret the order as taxable, even though it is legally VAT-exempt

bugs VAT exempt orders checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint No factura cuando debe hacerlo (1 star) review · 2025-12-31T07:12:23+00:00 · high severity · WooCommerce

The reviewer says invoices are generated only when orders are completed, not when payment is received as required for Spanish VAT compliance.

Evidence: Es obligatorio facturar cuando el cliente paga

missing feature invoice timing rules checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint No funciona porque no detecta los estados personalizados (1 star) review · 2025-12-22T01:02:16+00:00 · high severity · WooCommerce

The Holded integration misses sales that use custom WooCommerce statuses and should let stores select which statuses generate tickets or invoices.

Evidence: El plugin debería detectar todos los estados existentes en el woocoomerce

missing feature compatibility custom order statuses checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Issue with Tax Mapping for 0% VAT Orders (EU VAT & Non-EU Exports) support · 2025-10-17T14:06:36+00:00 · high severity · WooCommerce

The Holded sync cannot distinguish EU tax-exempt sales from non-EU exports, preventing correct accounting treatment for 0% VAT orders.

Evidence: Holded cannot apply the correct tax type or accounting account for each case.

bugs missing feature zero VAT tax mapping checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Unable to activate Holded Integration version 3.5.1 (Fatal Error) support · 2025-10-10T05:54:16+00:00 · high severity · WooCommerce

An update to the Holded integration caused WooCommerce checkout failures and then a fatal error on plugin activation.

Evidence: Our customers could not finalise their orders.

bugs compatibility WooCommerce order checkout checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint The plugin does not recognize my API key support · 2024-08-07T08:30:06+00:00 · medium severity · WooCommerce

The plugin does not recognize my API key: users show compatibility, support, setup pain that may indicate a product gap.

Evidence: The plugin does not recognize my API key The plugin does not recognize my API key.

compatibility support setup woocommerce checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

praise Pretty good but missing support (4 stars) review · 2024-03-03T11:25:53+00:00 · medium severity · WooCommerce

Pretty good but missing support: users show missing feature, support pain that may indicate a product gap.

Evidence: Pretty good but missing support The plugin works well.

missing feature support reliable checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Please add the invoice id in the order meta once created support · 2024-02-08T11:43:14+00:00 · medium severity · WooCommerce

Please add the invoice id in the order meta once created: users show compatibility, missing feature pain that may indicate a product gap.

Evidence: /holded-integration/src/Services/OrderService.php try { $order = OrderAdapter::fromWoocommerceToDTO($WCOrder); // Create / Update salesorder.

compatibility missing feature form checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Fatal Error on massive product update support · 2023-10-27T08:38:59+00:00 · high severity · WooCommerce

Fatal Error on massive product update: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Fatal Error on massive product update Hello, When we do a massive update of products with plugins to do this such as PW WooCommerce Bulk Edit Pro, a fatal error occurs when saving the first product, so the other products are not updated.

bugs compatibility missing feature woocommerce checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin

complaint Error crítico PHP después de actualizar plugin support · 2023-07-13T14:01:16+00:00 · medium severity · WooCommerce

Error crítico PHP después de actualizar plugin: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence: Error crítico PHP después de actualizar plugin Buenos días, Al parecer el plugin da error crítico y deja la web inaccesible al actualizar y con PHP 8.1.

bugs compatibility missing feature setup checkout and revenue assurance Investigate Pain card complete Evidence linked to opportunity

Buyer: store owners and WooCommerce agencies · Wedge: monitor WooCommerce failures, handoffs, and revenue-impacting exceptions

source plugin