Contactus

neutral Email icon support · 2025-03-12T09:59:48+00:00 · medium severity · Facebook messenger

Email icon: neutral conversation with limited structured signal.

Evidence: Email icon Please add email icon Please add email icon

email support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Plugin dont work support · 2024-11-22T11:03:58+00:00 · medium severity · Facebook messenger

Plugin dont work: users show bugs pain that may indicate a product gap.

Evidence: Plugin dont work Problem with script access https://contactus.nikba.com/contactus.min.js?v=1.92 Direct connect show error – PR_CONNECT_RESET_ERROR Problem with script access https://contactus.nikba.com/contactus.min.js?v=1.92 Direct connect show error – PR_CONNECT_RESET_ERROR

bugs support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise viber chat support · 2024-01-26T19:07:53+00:00 · medium severity · Facebook messenger

viber chat: users praise reliable, which suggests what competitors already do well.

Evidence: viber chat Hello viber chat not works correctly generated with https://contactus.nikba.com/ Any solution to redirect to chat?

reliable support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

neutral Fix for Viber number not working support · 2023-05-22T14:47:36+00:00 · low severity · Facebook messenger

Fix for Viber number not working: neutral conversation with limited structured signal.

Evidence: Fix for Viber number not working As in May 2023 you still need to add the viber phone number with “%2Bnumber” instead of “+number” in order to make it work. This topic was modified 3 years ago by Chris.V . As in May 2023 you still need to add the viber phone number with “%2Bnumber” instead of “+number” in order to make it work. This topic was modified 3 year

support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Change “Call us” to other language. support · 2022-02-04T15:58:10+00:00 · medium severity · Facebook messenger

Change “Call us” to other language.: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence: Please add option to change default name for messenger.

bugs missing feature support support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise działa ok (5 stars) review · 2021-10-23T10:26:32+00:00 · medium severity · Facebook messenger

działa ok: praise conversation with limited structured signal.

Evidence: działa ok fajna wtyczka fajna wtyczka

support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Great! (5 stars) review · 2021-04-09T17:33:07+00:00 · medium severity · Facebook messenger

Great!: users show support pain that may indicate a product gap.

Evidence: Great!

support quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Viber support · 2021-02-27T15:15:49+00:00 · medium severity · Facebook messenger

Viber: users show bugs, support pain that may indicate a product gap.

Evidence: This reply was modified 5 years, 2 months ago by dashamiro .

bugs support form support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Great plugin (5 stars) review · 2021-02-27T12:27:08+00:00 · medium severity · Facebook messenger

Great plugin: users praise value, quality, which suggests what competitors already do well.

Evidence: Great plugin The only plugin that allows you to insert a button and with Facebook Messenger, WhatsApp, Telegram, and Viber!

value quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed Change button position support · 2021-02-26T17:44:22+00:00 · low severity · Facebook messenger

Change button position: users show support pain that may indicate a product gap.

Evidence: And a great plugin!

support quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Greate and Fast Widget (5 stars) review · 2020-06-23T09:51:53+00:00 · medium severity · Facebook messenger

Greate and Fast Widget: users praise performance, quality, which suggests what competitors already do well.

Evidence: Greate and Fast Widget Amazing fast widget!

performance quality support triage and conversation operations Proof Blocked card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated whatsapp threads, failed replies, knowledge gaps, and escalation workload

source plugin