Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Verified Member for BuddyPress praise owner · intel 75.7 · weakness 66.4

praise owner

stale update history 16 collected complaint signal(s) bugs support 2 source links Proof Blocked Evidence linked to opportunity

Buyer: course creators, membership businesses, and agencies · Wedge: monitor member access rules, course delivery, subscriber billing, and support-heavy failures

source 1 source 2

BuddyPress Forum Editor praise owner · intel 72.6 · weakness 63.4

praise owner

stale update history 16 collected complaint signal(s) missing feature support 2 source links Proof Blocked Evidence linked to opportunity

Buyer: site builders and agencies · Wedge: detect tinymce layout regressions, widget breakage, and client-visible update issues

source 1 source 2

BuddyPress Photos+tags praise owner · intel 65.8 · weakness 63.0

praise owner

stale update history 12 collected complaint signal(s) bugs support 2 source links Investigate Pain Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Member Swipe for BuddyPress praise owner · intel 63.4 · weakness 49.1

praise owner

stale update history 4 collected complaint signal(s) compatibility missing feature 2 source links Proof Blocked Evidence linked to opportunity

Buyer: course creators, membership businesses, and agencies · Wedge: monitor member access rules, course delivery, subscriber billing, and support-heavy failures

source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

6 shown from 6 collected

praise 8 YEARS (5 stars) review · 2020-10-20T15:28:21+00:00 · medium severity · buddypress

8 YEARS: praise conversation with limited structured signal.

Evidence: 8 YEARS Why are you waiting? Why are you waiting?

support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Doesn’t work, and no support (1 star) review · 2018-12-25T10:06:14+00:00 · medium severity · buddypress

Doesn’t work, and no support: users show support pain that may indicate a product gap.

Evidence: Doesn’t work, and no support Doesn’t work, and no support Doesn’t work, and no support

support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Broken (1 star) review · 2013-06-17T07:47:44+00:00 · high severity · buddypress

Broken: users show bugs pain that may indicate a product gap.

Evidence: Broken The plugin does not update the Activity page, the Groups page, comments, and maybe a few others.

bugs support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint bbPress? support · 2013-03-23T19:15:42+00:00 · medium severity · buddypress

bbPress?: users show support pain that may indicate a product gap.

Evidence: Are you gonna update it to support bbPress?

support quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint unable to save changes support · 2012-11-18T17:27:09+00:00 · medium severity · buddypress

unable to save changes: users show bugs, missing feature pain that may indicate a product gap.

Evidence: when trying to save settings, i get this error.

bugs missing feature support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint [Plugin: BP Display Name] Doesn't work in Activity Stream support · 2012-08-27T05:34:29+00:00 · medium severity · buddypress

[Plugin: BP Display Name] Doesn't work in Activity Stream: users show bugs, support pain that may indicate a product gap.

Evidence: It works great for the members directory and the widgets, etc.

bugs support reliable quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin