Buyer: marketing teams, agencies, publishers, and ecommerce operators · Wedge: audit Facebook display rules, lead capture, trust signals, and campaign attribution

source 1 source 2

BuddyPress Group Email Subscription praise owner · intel 77.3 · weakness 68.4

praise owner

stale update history 33 collected complaint signal(s) bugs support 2 source links Investigate Pain Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

BuddyPress Wall praise owner · intel 77.3 · weakness 70.7

praise owner

stale update history below-average rating setup support 2 source links Proof Blocked Evidence linked to opportunity

Buyer: marketing teams, agencies, publishers, and ecommerce operators · Wedge: audit Facebook display rules, lead capture, trust signals, and campaign attribution

source 1 source 2

BuddyPress Activity Privacy praise owner · intel 76.4 · weakness 68.7

praise owner

stale update history below-average rating missing feature bugs 2 source links Investigate Pain Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Plainview Activity Monitor praise owner · intel 75.7 · weakness 68.4

praise owner

stale update history below-average rating bugs compatibility 2 source links Proof Blocked Evidence linked to opportunity

Buyer: developers, agencies, and technical site owners · Wedge: preflight logging code changes, compatibility risks, rollback paths, and debug evidence

source 1 source 2

BuddyPress Edit Activity praise owner · intel 74.8 · weakness 65.5

praise owner

stale update history 21 collected complaint signal(s) support bugs 2 source links Proof Blocked Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated messaging threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Wbcom Designs – BuddyPress Activity Social Share praise owner · intel 74.4 · weakness 65.2

praise owner

stale update history 22 collected complaint signal(s) support compatibility 2 source links Investigate Pain Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source 1 source 2

Track, Analyze & Optimize by WP Tao praise owner · intel 73.3 · weakness 64.1

praise owner

stale update history 13 collected complaint signal(s) compatibility missing feature 2 source links Proof Blocked Evidence linked to opportunity

Buyer: agencies, operators, and marketing teams · Wedge: verify analytics tracking, report freshness, automation handoffs, and client-visible metrics

source 1 source 2

Repeated Themes

0 shown

No repeated plugin-level themes have been generated yet.

Collected Signals

12 shown from 12 collected

complaint Not getting notifications? support · 2017-05-14T10:42:57+00:00 · medium severity · activity comment

Not getting notifications?: users show missing feature, setup pain that may indicate a product gap.

Evidence: Installed the plugin and tried to test it, but haven’t gotten an notification.

missing feature setup support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint skip notification for favorites support · 2016-09-01T07:50:05+00:00 · medium severity · activity comment

skip notification for favorites: users show missing feature pain that may indicate a product gap.

Evidence: skip notification for favorites Great plugin but I would like to skip getting notification for favorites.

missing feature quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint Notifications for group support · 2016-05-30T13:28:56+00:00 · medium severity · activity comment

Notifications for group: users show support pain that may indicate a product gap.

Evidence: Thanks very much in advance for any help you’re able to provide Agustin https://wordpress.org/plugins/bp-activity-comment-notifier/ Hi I’m really interested in this plugin.

support support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint It shoes your own comment, not the reply (2 stars) review · 2016-05-12T16:43:24+00:00 · medium severity · activity comment

It shoes your own comment, not the reply: users show bugs, support pain that may indicate a product gap.

Evidence: It shoes your own comment, not the reply Great idea but unfortunately it doesn’t work.

bugs support quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint How can I disable notifications for favorites? support · 2016-01-11T12:22:49+00:00 · medium severity · activity comment

How can I disable notifications for favorites?: users show support pain that may indicate a product gap.

Evidence: Appreciate you helping me fix the duplicate RTmedia notification, it is working great now.

support quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

mixed Duplicate notifications showing up for single action. support · 2015-11-10T07:33:41+00:00 · medium severity · activity comment

Duplicate notifications showing up for single action.: users show bugs, support pain that may indicate a product gap.

Evidence: I don’t know which one of these plugins is causing this issue, however, when someone comments on a photo, both a “commented on your post” and “commented on your photo” show up as notifications.

bugs support value support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise Great stuff man! (5 stars) review · 2015-11-05T08:41:59+00:00 · medium severity · activity comment

Great stuff man!: users praise reliable, quality, which suggests what competitors already do well.

Evidence: Great stuff man!

reliable quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

praise really useful :D (5 stars) review · 2015-10-27T21:40:42+00:00 · medium severity · activity comment

really useful :D: users praise quality, which suggests what competitors already do well.

Evidence: Great Job 😀 I tested this plugin just now and I feel really satisfied.

quality support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint unfavorites being notified support · 2015-10-22T18:14:25+00:00 · medium severity · activity comment

unfavorites being notified: users show support pain that may indicate a product gap.

Evidence: https://wordpress.org/plugins/bp-activity-comment-notifier/ Thank you for reporting.

support reliable quality reporting support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint per comment notification support · 2015-10-21T16:42:34+00:00 · medium severity · activity comment

per comment notification: users show missing feature pain that may indicate a product gap.

Evidence: https://wordpress.org/plugins/bp-activity-comment-notifier/ Hi, I might be missing something here so my apologies in advance.

missing feature support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint notifications top bar newest to oldest support · 2015-10-21T16:38:54+00:00 · medium severity · activity comment

notifications top bar newest to oldest: users show compatibility, support, setup pain that may indicate a product gap.

Evidence: notifications top bar newest to oldest Hi all, Great plugin, how can I sort the notifications stream in the top bar to show the newest at the top going down to the oldest?

compatibility support setup value support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin

complaint translation file support · 2015-10-20T17:03:46+00:00 · medium severity · activity comment

translation file: users show missing feature, support, setup pain that may indicate a product gap.

Evidence: translation file It is the ability to translate notifications Polish https://wordpress.org/plugins/bp-activity-comment-notifier/ It is the ability to translate notifications Polish https://wordpress.org/plugins/bp-activity-comment-notifier/ Hi, I am sorry but this plugin has problems with translation due to the wording used in listing the notification.

missing feature support setup support triage and conversation operations Investigate Pain card complete Evidence linked to opportunity

Buyer: support-heavy site owners, agencies, and community operators · Wedge: triage repeated buddypress threads, failed replies, knowledge gaps, and escalation workload

source plugin