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Open evidence explorer
complaint Advice: Needs optimization

Advice: Needs optimization: users show bugs, compatibility, performance pain that may indicate a product gap.

Order Sync with Zendesk for WooCommerce · Advice: Needs optimization Hi, The plugin has a small bug/not optimized situation. complaint Broken on WP 3.5.2 and PHP 7.4

Broken on WP 3.5.2 and PHP 7.4: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Zendesk Support for WordPress · Broken on WP 3.5.2 and PHP 7.4 I am getting a PHP Fatal Error when trying to use the SSO service. mixed Always gets Ticket not created

Always gets Ticket not created: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Order Sync with Zendesk for WooCommerce · If still, you face any query please feel free to ask us anytime. mixed Causes a fatal error in the Add New Order interfact

Causes a fatal error in the Add New Order interfact: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Order Sync with Zendesk for WooCommerce · Causes a fatal error in the Add New Order interfact Hi there, I’ve discovered that whey this plug-in is enabled, the Add New order page doesn’t load. complaint What about an update to the plugin?

What about an update to the plugin?: users show security, support, setup pain that may indicate a product gap.

Zendesk Support for WordPress · It might have security bridges and I guess it has, since Wordfence alerts and blocks any attempt to install the plugin. complaint Write an update to your plugin, it has vulnerabilities.

Write an update to your plugin, it has vulnerabilities.: users show security, support, setup pain that may indicate a product gap.

Zendesk Support for WordPress · It’s now been years and I’m getting this message from my Wordfence app Plugin contains an unpatched security vulnerability. complaint Needs to be updated!

Needs to be updated!: users show bugs, compatibility, support pain that may indicate a product gap.

Zendesk Support for WordPress · This plugin has broken WordFence. mixed Fatal error: Cannot declare class JWT, because the name is already in use in /ho

Fatal error: Cannot declare class JWT, because the name is already in use in /ho: users show bugs, compatibility, support pain that may indicate a product gap.

Zendesk Support for WordPress · Fatal error: Cannot declare class JWT, because the name is already in use in /ho Hi I am using ltest wordpress I get this error when i try to activate Fatal error: Cannot declare class JWT, because the name is already in use in /home/pandaebi/public_html/wp-content/plugins/zendesk/classes/JWT.php on line 18 Please advise Thanks Hi I am using ltest wordpress mixed Fatal error – Update 2.0.8

Fatal error – Update 2.0.8: users show bugs, compatibility, support pain that may indicate a product gap.

Order Sync with Zendesk for WooCommerce · Fatal error – Update 2.0.8 Hello We have a client facing this issue after the last update: 2023-12-06T16:27:36+00:00 CRITICAL Uncaught TypeError: implode(): Argument #2 ($array) must be of type ?array, string given in /srv/htdocs/wp-content/plugins/mwb-zendesk-woo-order-sync/Library/class-mwb-zendesk-global-functions.php:886 Stack trace: #0 /srv/htdocs/wp-co complaint PHP 8 Incompatibility / Error

PHP 8 Incompatibility / Error: users show bugs, compatibility pain that may indicate a product gap.

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout · PHP 8 Incompatibility / Error Hi there, There is a fatal error triggered in PHP 8: PHP Fatal error: Uncaught TypeError: method_exists() on line 469 of ../plugins/woo-zendesk-crm-perks-pro/woo-zendesk-crm-perks-pro.php Hopefully you can get this fixed soon 🙂 Hi there, There is a fatal error triggered in PHP 8: PHP Fatal error: Uncaught TypeError: method_exist complaint jQuery blocking error on admin.js

jQuery blocking error on admin.js: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Zendesk Support for WordPress · jQuery blocking error on admin.js I found an issue with your plugin. mixed Good, but could be much better

Good, but could be much better: users show bugs, missing feature, pricing pain that may indicate a product gap.

Zendesk Support for WordPress · Good, but could be much better I use the paid version and over all I am happy. complaint Not kept up to date

Not kept up to date: users show bugs, compatibility, performance pain that may indicate a product gap.

Zendesk Support for WordPress · Not kept up to date This plugin works well when it works, and has been very valuable for us. complaint Partially works

Partially works: users show performance, missing feature, support pain that may indicate a product gap.

Widget for Zendesk Chat via API · Partially works Installed and connected. complaint The settings will be auto removed after a week or two.

The settings will be auto removed after a week or two.: users show bugs, missing feature, support pain that may indicate a product gap.

WP Gravity Forms Zendesk · The settings will be auto removed after a week or two. complaint Plugin outputs warnings with PHP 7.2

Plugin outputs warnings with PHP 7.2: users show bugs, compatibility, support pain that may indicate a product gap.

Zendesk Support for WordPress · Plugin outputs warnings with PHP 7.2 Deprecated: Function create_function() is deprecated in … wp-content/plugins/zendesk/zendesk-support.php on line 845 Looks like create_function() has been deprecated in PHP 7.2 When is it expected that the plugin will be updated to support PHP 7.2 and higher? complaint Not redirecting back to zendesk unless the user was already logged in

Not redirecting back to zendesk unless the user was already logged in: users show compatibility, support, setup pain that may indicate a product gap.

Zendesk Support for WordPress · Not redirecting back to zendesk unless the user was already logged in We just noticed that if the user is not already logged in, when they visit a link to a support article (i.e. mixed Cannot login to Zendesk from the WordPress dashboard

Cannot login to Zendesk from the WordPress dashboard: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Zendesk Support for WordPress · Cannot login to Zendesk from the WordPress dashboard When I attempt to login via the Zendesk Support Login widget on the admin dashboard, it says “We could not authenticate you with Zendesk, please try again!”; however, I have set the subdomain correctly, and I’m able to login to Zendesk with the same credentials. complaint Panel login error

Panel login error: users show bugs, support, setup pain that may indicate a product gap.

Zendesk Support for WordPress · Panel login error I can not log in through the dashboard, I am using a user with admin permission in my zendesk account and even then I always get information that I could not log in. complaint Error message with no content

Error message with no content: users show bugs, compatibility, support pain that may indicate a product gap.

Zendesk Support for WordPress · Error message with no content The plugin Zendesk Support for WordPress is causing an error div to show without content. complaint Empty error on backend

Empty error on backend: users show bugs, missing feature, support pain that may indicate a product gap.

Zendesk Support for WordPress · Empty error on backend After setting up all the needed functions, it looks like it’s working, but I’m missing things like the widget(s). complaint Customize the widget form.

Customize the widget form.: users show bugs, missing feature, support pain that may indicate a product gap.

Zendesk Support for WordPress · Customize the widget form. complaint Issues with Blog comments to Zendesk

Issues with Blog comments to Zendesk: users show bugs, missing feature, support pain that may indicate a product gap.

Zendesk Support for WordPress · Issues with Blog comments to Zendesk Hello, I’ve recently been asked to look into using this plugin on my companies blog, to integrate better with Zendesk for our customer service folks. complaint Plugin is not working for guest ZENDESK ticket submit(Without login).

Plugin is not working for guest ZENDESK ticket submit(Without login).: users show bugs, missing feature, setup pain that may indicate a product gap.

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout · Plugin is not working for guest ZENDESK ticket submit(Without login). complaint Started off well

Started off well: users show bugs, missing feature, support pain that may indicate a product gap.

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout · Started off well Stopped working, support unimpressive. mixed Synch not working

Synch not working: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Order Sync with Zendesk for WooCommerce · Synch not working Hi, I am trying to connect the plugin on my Woocommerce with zendesk, however, when I enter all my credentials and click on “submit” nothing happens and the API fields becomes empty. mixed Site renders Parse error: syntax error, unexpected T_STATIC, expecting ‘)’ in

Site renders Parse error: syntax error, unexpected T_STATIC, expecting ‘)’ in: users show bugs, compatibility, support pain that may indicate a product gap.

Zendesk Support for WordPress · Site renders Parse error: syntax error, unexpected T_STATIC, expecting ‘)’ in Hello. mixed Comments to Tickets not showing anymore

Comments to Tickets not showing anymore: users show performance, missing feature, support pain that may indicate a product gap.

Zendesk Support for WordPress · That option is no longer showing on the comments page. complaint IV passed is only 4 bytes long – Issue

IV passed is only 4 bytes long – Issue: users show bugs, compatibility pain that may indicate a product gap.

WP Gravity Forms Zendesk · IV passed is only 4 bytes long – Issue Seems that every time I try to add in a Zendesk account I get the following issue upon saving: “Warning: openssl_decrypt(): IV passed is only 4 bytes long, cipher expects an IV of precisely 16 bytes, padding with \0 in /wp-content/plugins/gf-zendesk/gf-zendesk.php on line 1062” Not sure if this is something on my end or complaint Does the plugin support custom ticket fields?

Does the plugin support custom ticket fields?: users show support, setup pain that may indicate a product gap.

WP Gravity Forms Zendesk · Does the plugin support custom ticket fields? complaint Deprecated errors for php 8.2

Deprecated errors for php 8.2: users show bugs, compatibility pain that may indicate a product gap.

Zendesk Support for WordPress · Deprecated errors for php 8.2 Hi Team, Our WordPress site is running on PHP 8.2 , but the Zendesk plugin is not fully compatible with it. complaint Zendesk appeaering but not installed

Zendesk appeaering but not installed: users show support, setup pain that may indicate a product gap.

Zendesk Support for WordPress · Zendesk appeaering but not installed Hi there, I do not have zendesk installed but for some reason the plugin is appearing in my admin section. complaint Using the {all_fields} merge tag

Using the {all_fields} merge tag: users show performance, missing feature pain that may indicate a product gap.

WP Gravity Forms Zendesk · Using the {all_fields} merge tag I would like to have the ZenDesk ticket created using the {all_fields} merge tag from Gravity Forms. complaint Great idea let down by poor support

Great idea let down by poor support: users show support, setup pain that may indicate a product gap.

Zendesk Support for WordPress · Great idea let down by poor support I’m currently evaluating Zendesk for a client, who don’t have a WordPress site but wanted to see how well it would integrate with my own site. complaint Using the plugin on a Multisite + multilingual setup

Using the plugin on a Multisite + multilingual setup: users show missing feature, setup pain that may indicate a product gap.

Zendesk Support for WordPress · Using the plugin on a Multisite + multilingual setup Greetings, I would like to ask some advices about the Zendesk Guide solution. complaint Snippet for {all_fields} support

Snippet for {all_fields} support: users show compatibility, support pain that may indicate a product gap.

WP Gravity Forms Zendesk · Snippet for {all_fields} support Great plugin, but I (like others, apparently) needed support for the {all_fields} merge tag. mixed Custom fields is not working

Custom fields is not working: users show bugs, compatibility, support pain that may indicate a product gap.

Zendesk Support for WordPress · They are not working and are showing the error “wp-admin/admin-post.php” and saying that file is not exist. mixed Bug in the switch mailbox field

Bug in the switch mailbox field: users show bugs, missing feature, support pain that may indicate a product gap.

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout · Bug in the switch mailbox field We have two mailboxes in HelpScout. mixed order config page give error 500

order config page give error 500: users show bugs, support, setup pain that may indicate a product gap.

Order Sync with Zendesk for WooCommerce · order config page give error 500 Hello, I can’t access to “order configuration” in the “zendesk order sync sub menu” The page I need help with: [ log in to see the link] Hello, I can’t access to “order configuration” in the “zendesk order sync sub menu” The page I need help with: [ log in to see the link] Hello, Thank you for using our plugin, We suggest kin mixed New ticket modal requires page reload for > 1 use

New ticket modal requires page reload for > 1 use: users show bugs, support pain that may indicate a product gap.

Zendesk Support for WordPress · The first time I click on “Convert to Zendesk Ticket” it works fine.