WPIntell

Market

wordpress support

Proof Health

Open evidence

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100.0% of this page's analysis has direct source links.

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Competitors

1 shown
WP Support Ticket 90 installs · 3.7
praise owner
-100.0%momentum 66.1weakness 12/6pain/praise

Pain still appears around support, bugs despite praise for support, easy.

source 1 source 2

Evidence

Open evidence explorer
complaint problems found

problems found: users show bugs, compatibility, missing feature pain that may indicate a product gap.

WP Support Ticket · problems found I’m testing the plugin, and unfortunately it has some errors like the following: – The plugin is not compatible or does not have the possibility to add specific role capabilities so modify the following file plugins\wp-support-ticket\includes\class-ticket.php adding the following code 'capability_type' => 'pl_support', 'capabilities' => array( mixed media files missing after installation

media files missing after installation: users show bugs, compatibility, missing feature pain that may indicate a product gap.

WP Support Ticket · media files missing after installation Hi My issue is that after I installed the plugin and entered the shortcodes, some media files went missing. complaint Hosting/WordPress issues

Hosting/WordPress issues: users show bugs, support, setup pain that may indicate a product gap.

WP Support Ticket · Hosting/WordPress issues Hi everyone, I hosted a website from godaddy, i really don’t remember if the package i chose has wordpress pre-installed or not, but i didn’t receive any information about my cpanel or FTP account either so i can’t do it manually. complaint we can’t attach files when update WP and plugin

we can’t attach files when update WP and plugin: users show bugs, performance, support pain that may indicate a product gap.

WP Support Ticket · Could you help us? mixed File attach at admin end not working

File attach at admin end not working: users show bugs, missing feature, support pain that may indicate a product gap.

WP Support Ticket · File attach at admin end not working Hi, When replying to tickets from admin panel, there is a option to attach file, but the file is not getting attached to the message. complaint Imagen rota

Imagen rota: users show compatibility, support pain that may indicate a product gap.

WP Support Ticket · ¿Se puede editar la ruta con el plugin Elementor Addon? complaint Additional question

Additional question: users show missing feature, support pain that may indicate a product gap.

WP Support Ticket · Additional question Can you edit the support ticket to include more features? complaint Replying to ticket

Replying to ticket: users show bugs, support pain that may indicate a product gap.

WP Support Ticket · Replying to ticket Hello, I’m using your WP Support Ticket plugin and i have problem. complaint Text decoration

Text decoration: users show compatibility, support pain that may indicate a product gap.

WP Support Ticket · Theme: twentyfifteen.1.3 https://wordpress.org/plugins/wp-support-ticket/ Hi! complaint WP forms not accepting customer email

WP forms not accepting customer email: users show bugs, support pain that may indicate a product gap.

WP Support Ticket · WP forms not accepting customer email Hello, I had a customer report that she could not proceed with using this form because it rejected her email address which is a tds.net extension. complaint Notification

Notification: users show support pain that may indicate a product gap.

WP Support Ticket · Notification Hi, is there a way to get a notification every time a ticket is submited? complaint AWESOMEEEE!!!!

AWESOMEEEE!!!!: users show support pain that may indicate a product gap.

WP Support Ticket · This is best and very simple plugin for support management. complaint This page isn’t working

This page isn’t working: users show support pain that may indicate a product gap.

WP Support Ticket · This page isn’t working this page isn’t working The page I need help with: [ log in to see the link] this page isn’t working The page I need help with: [ log in to see the link] complaint Different categories / agents

Different categories / agents: users show support pain that may indicate a product gap.

WP Support Ticket · https://wordpress.org/plugins/wp-support-ticket/ Hello! complaint Files are not translate ready!

Files are not translate ready!: users show missing feature pain that may indicate a product gap.

WP Support Ticket · Like the custom post type title, settings page and… Some of the files are not completely translate ready!! complaint Convert or Link Pages and Portfolio items?

Convert or Link Pages and Portfolio items?: users show support pain that may indicate a product gap.

WP Support Ticket · The other thing I can’t figure out is how to remove the author email, category and date from the top of this area. complaint Problem with polish

Problem with polish: users show support pain that may indicate a product gap.

WP Support Ticket · Plugin does not display Polish characters in the responses. question API Rate Limit

API Rate Limit: question conversation with limited structured signal.

WP Support Ticket · API Rate Limit Hi Is there any API rate limit for the website that we create on WordPress.org? question Hello, Can i select email or user when adding new ticket from backend

Hello, Can i select email or user when adding new ticket from backend: question conversation with limited structured signal.

WP Support Ticket · Hello, Can i select email or user when adding new ticket from backend When adding a new ticket, can i add email myself of user and username, because if ticket being opened by phone, i need to edit the author who creates ticket When adding a new ticket, can i add email myself of user and username, because if ticket being opened by phone, i need to edit the au praise Awesome Plugin

Awesome Plugin: users show pricing, support pain that may indicate a product gap.

WP Support Ticket · Awesome Plugin especially the paid version, when you upload files it has a progress bar. praise User Support Solution.

User Support Solution.: users show support pain that may indicate a product gap.

WP Support Ticket · User Support Solution. praise nice and easy plugin

nice and easy plugin: users praise easy, which suggests what competitors already do well.

WP Support Ticket · nice and easy plugin nice plugin nice plugin neutral Autonumeric ticket ID

Autonumeric ticket ID: neutral conversation with limited structured signal.

WP Support Ticket · Autonumeric ticket ID Is posibble to have an autoincrement ticket id 1 2 3 4 etc? Thanks! Is posibble to have an autoincrement ticket id 1 2 3 4 etc? Thanks! praise Problems with “attach files” field

Problems with “attach files” field: users praise reliable, which suggests what competitors already do well.

WP Support Ticket · I have seen that this does not happen to others and it works correctly. mixed I have no idea how to use this plugin

I have no idea how to use this plugin: users show support, setup pain that may indicate a product gap.

WP Support Ticket · I have no idea how to use this plugin Installed the plugin.