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WP Support Ticket · review · 2022-11-25T00:01:00+00:00

complaintsentiment
mediumseverity
0.92relevance
2replies
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Conversation

review · 1 stars
jeanlarrota32 unresolved
I’m testing the plugin, and unfortunately it has some errors like the following: – The plugin is not compatible or does not have the possibility to add specific role capabilities so modify the following file plugins\wp-support-ticket\includes\class-ticket.php adding the following code 'capability_type' => 'pl_support', 'capabilities' => array( 'edit_pl_support' => 'edit_pl_support', 'read_pl_support' => 'read_pl_support', 'delete_pl_support' => 'delete_pl_support', 'edit_pl_supports' => 'edit_pl_supports', 'edit_others_pl_supports' => 'edit_others_pl_supports', 'publish_pl_supports' => 'publish_pl_supports', 'read_private_pl_supports' => 'read_private_pl_supports', 'create_pl_supports' => 'edit_pl_supports', ), – If I am creating a tickect, and I only leave the title entered, it generates an error, since the image does not fit – also detected an error in the code plugins\wp-support-ticket\includes\class-ticket-meta.php pass this $message1 .= __('Hello,','wp-support-ticket') . "\r\n\r\n"; to $message1 = __('Hello,','wp-support-ticket') . "\r\n\r\n"; – I have noticed that deleting a ticket does not remove the related information. In the tables: – wp_support_reply_noti – wp_support_reply – wp_support_attachment Nor is it deleting the files stored in Upload Another error encountered while trying to update settings Undefined index: ticket_sc_page plugins\wp-support-ticket\includes\class-settings.php

Comments

2 shown
jeanlarrota32 2022-11-25T19:19:00+00:00

I have noticed that deleting a ticket does not remove the related information. In the tables: – wp_support_reply_noti – wp_support_reply – wp_support_attachment Nor is it deleting the files stored in Upload

jeanlarrota32 2022-11-25T21:58:00+00:00

Another error encountered while trying to update settings Undefined index: ticket_sc_page plugins\wp-support-ticket\includes\class-settings.php