WPIntell

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Evidence

Open evidence explorer
complaint Free version is far too restrictive

Free version is far too restrictive: users show missing feature, pricing, support pain that may indicate a product gap.

WP Advanced Ticket System, Elite Support Helpdesk · Free version is far too restrictive It is impossible to see how this plugin would look from a customer point of view entering their tickets to me. complaint Unique Function Names

Unique Function Names: users show bugs, compatibility, support pain that may indicate a product gap.

Support Ticket System · Fatal error: Cannot redeclare myplugin_activate() (previously declared in /home/httpd/vhosts/frugalwebguy.com/httpdocs/wp-content/plugins/global-admin-bar-hide-or-remove/hide-admin-tool-bar.php:192) in /home/httpd/vhosts/frugalwebguy.com/httpdocs/wp-content/plugins/simple-support-ticket-system/simple-support-ticket-system.php on line 40 I would use a prefix complaint product page tab for support

product page tab for support: users show support, migration, setup pain that may indicate a product gap.

HAPPY – Helpdesk Support Ticket System · product page tab for support View post on imgur.com Would it be possible for HAPPY – Helpdesk – Support Ticket System to have tabs like this that display FAQs, documentation, and most importantly a support ticket system for customers Pre-purchase users → You can view pre-purchase questions and answers and open a review ticket → Administrators can control whi mixed Issue with the last WP update?

Issue with the last WP update?: users show security, bugs, compatibility pain that may indicate a product gap.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Issue with the last WP update? mixed Fatal Error on activate

Fatal Error on activate: users show bugs, compatibility, missing feature pain that may indicate a product gap.

HB FreshDesk · Fatal Error on activate Excited to try this plugin out, however, it is using a boilerplate function that conflicts with other plugins, themes, etc. mixed Wordfence: “Woocommerce Support System” has a security vulnerability

Wordfence: “Woocommerce Support System” has a security vulnerability: users show security, bugs, compatibility pain that may indicate a product gap.

ilGhera Support System for WooCommerce · Wordfence: “Woocommerce Support System” has a security vulnerability Dear support team, you need to update your plugin for security reason. complaint Fatal Error on Activation

Fatal Error on Activation: users show bugs, compatibility, setup pain that may indicate a product gap.

HB FreshDesk · Fatal Error on Activation When I went to activate this plugin I got the following message: Plugin could not be activated because it triggered a fatal error. complaint Don't waste your money. What a mess.

Don't waste your money. What a mess.: users show missing feature, support, setup pain that may indicate a product gap.

WP Advanced Ticket System, Elite Support Helpdesk · You can’t get any idea how the plugin works unless you purchase it — because it’s crippleware. complaint Error in other JS file Broke the plugin

Error in other JS file Broke the plugin: users show bugs, compatibility, support pain that may indicate a product gap.

ilGhera Support System for WooCommerce · Error in other JS file Broke the plugin Hi First of all, thank you for making this great plugin. mixed Installation Error

Installation Error: users show bugs, compatibility, support pain that may indicate a product gap.

Support Ticket System · Installation Error Fatal error: Cannot redeclare js_include_function() (previously declared in /home/icebytesco/public_html/LaptopRepair/wp-content/plugins/simple-support-ticket-system/simple-support-ticket-system.php:83) in /home/icebytesco/public_html/LaptopRepair/wp-content/plugins/simple-support-ticket-system/simple-support-ticket-system.php on line 82 F mixed How you handle file attachments?

How you handle file attachments?: users show bugs, missing feature, support pain that may indicate a product gap.

ilGhera Support System for WooCommerce · Dear wc support team, In our terms we like to have fotos of goods if they are broken to proceed with or refund & return policy. question WATS Premium

WATS Premium: users show security, missing feature, pricing pain that may indicate a product gap.

WP Advanced Ticket System, Elite Support Helpdesk · WATS Premium I already purchased WATS Premium (and customizations), but when I upgraded, my front end displays the message “The frontend submission form feature is only available in the premium release. complaint Sales not appering on the list

Sales not appering on the list: users show compatibility, support pain that may indicate a product gap.

ilGhera Support System for WooCommerce · We receive the payment, we receive the email but then the ID order is not on the list of orders in the dashboard. complaint Do Not Use It I lost my money

Do Not Use It I lost my money: users show pricing, support pain that may indicate a product gap.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · We’d like to clarify that the charge you mentioned was for the automatic renewal of your subscription, which was initially purchased a year ago. complaint [Plugin: Easy Tickets] Priority problems

[Plugin: Easy Tickets] Priority problems: users show bugs, setup pain that may indicate a product gap.

Easy Tickets · [Plugin: Easy Tickets] Priority problems Something goes wrong, because when I go to pages editor, in backend, all seems broken, with a text written around “text-priority”. mixed Broken “Cancel” button & responsive design

Broken “Cancel” button & responsive design: users show bugs, support pain that may indicate a product gap.

ilGhera Support System for WooCommerce · Broken “Cancel” button & responsive design hey! complaint Fatal error: after upgrading to PHP8.4

A user reports SupportCandy fatal type errors and nullable-parameter issues after upgrading to PHP 8.4, while support asks for exact traces to reproduce.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Please update the plugin at your earliest as it might keep lots of users websites at risk. complaint New agent not possible

A SupportCandy user said the latest update made creating new agents impossible and left the system unusable for them.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Since the last update, it is no longer possible to create new agents. mixed WordPress Backend crashes after Update to 1.2.2

WordPress Backend crashes after Update to 1.2.2: users show bugs, support pain that may indicate a product gap.

Support Ticket System · WordPress Backend crashes after Update to 1.2.2 When you updated to 1.2.2 before 19.11.2015 (UTC+1 13:00h) and your wordpress backend doesn’t load anymore please redownload fixed v1.2.2. complaint Shortcode stopped working

A five-year SupportCandy installation’s main shortcode stopped working even after updates, disabling other plugins, and switching to a default theme.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Deactivated all the plugins. Tested with Twenty Twenty-Five. Nothing working. complaint Bad business behavior

Bad business behavior: complaint conversation with limited structured signal.

ilGhera Restaurant Booking for WordPress · Bad business behavior The rating relates primarily to the behavior of the seller. I don’t use the plugin because it is not what I need. According to the law, you can cancel an online purchase within 2 weeks without any problems. The seller refused this. I will not take any legal action because of the small amount of money, but at least the review is necessar praise Best Helpdek Plugin with great support

Best Helpdek Plugin with great support: users show bugs, missing feature, support pain that may indicate a product gap.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Best Helpdek Plugin with great support We evaluated different solutions for a support tool / ticket system. mixed supportcandy.net has trojan error

A user reports the vendor site being blocked as a trojan, and support says Malwarebytes confirmed it was a false positive.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Website blocked due to trojanWebsite blocked: https://supportcandy.net praise Moved from Zendesk – Best move ever!!

Moved from Zendesk – Best move ever!!: users show support pain that may indicate a product gap.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Moved from Zendesk – Best move ever!! praise Ticket Spot ( An amazing plugin for events)

Ticket Spot ( An amazing plugin for events): users show setup pain that may indicate a product gap.

Event Tickets, RSVPs, Calendar · on the other hand, their installation process is also good for anyone who even doesn’t know anything about plugin installation. praise Very good plugin

Very good plugin: users show support pain that may indicate a product gap.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Very good plugin I had a project where I thought Support Candy would be a good solution, and so I deployed it on a test system. complaint Support Tickets menu/tab disappeared, unable to access ticket dashboard

Support Tickets menu/tab disappeared, unable to access ticket dashboard: users show bugs, compatibility, missing feature pain that may indicate a product gap.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Support Tickets menu/tab disappeared, unable to access ticket dashboard Hi, I'm using the latest version of SupportCandy on my WordPress website. complaint No user submission. Upgrade Required Equal Joke!

No user submission. Upgrade Required Equal Joke!: users show missing feature, pricing, support pain that may indicate a product gap.

WP Advanced Ticket System, Elite Support Helpdesk · The point of a ticket support is to allow users to submit tickets. complaint More Ideas

More Ideas: users show bugs, compatibility, missing feature pain that may indicate a product gap.

HAPPY – Helpdesk Support Ticket System · More Ideas Hi, Thank you so much for such wonderful plugin, I found it by luck, although I’m looking for Support Ticket System for 2 months and didn’t find anyone is talking about it. complaint Competitive support plugin

Competitive support plugin: users show compatibility, missing feature, support pain that may indicate a product gap.

HAPPY – Helpdesk Support Ticket System · Competitive support plugin I like Villatheme, so I would like to use this plugin someday. complaint “Add” Buttons not displaying

“Add” Buttons not displaying: users show bugs, compatibility, missing feature pain that may indicate a product gap.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · “Add” Buttons not displaying Hi, I downloaded the free version of SupportCandy to demo and I really like what I’ve seen so far. complaint Thanks for plugin

Thanks for plugin: users show bugs, compatibility, missing feature pain that may indicate a product gap.

yTicket for WP · To translate the plugin you must create a file of the Spanish language, named es-ES.php, starting from this source <?php if(!defined('TITLE')) define('TITLE', 'yTicket Help Desk Software'); if(!defined('DESCRIPTION')) define('DESCRIPTION', 'Qui puoi configurare ...'); if(!defined('ACCESS_ERROR')) define('ACCESS_ERROR', 'Non hai i permessi necessari per acced complaint Shortcode not Working

Shortcode not Working: users show bugs, compatibility, pricing pain that may indicate a product gap.

ilGhera Support System for WooCommerce · Shortcode not Working Hello, I just bought the premium version after a few days trying the free version. complaint plugin not work

plugin not work: users show bugs, compatibility, support pain that may indicate a product gap.

ilGhera Support System for WooCommerce · i don’t know what is the issue . mixed Database upgrade?

Database upgrade?: users show bugs, compatibility, performance pain that may indicate a product gap.

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent · Database upgrade? mixed Database errors

Database errors: users show bugs, compatibility, performance pain that may indicate a product gap.

WP Advanced Ticket System, Elite Support Helpdesk · Database errors I’m getting a number of database errors from this plugin. mixed Interesting!

Interesting!: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Support Ticket System · There’s definitely a need for a good, straightforward support tickets plugin in WordPress, and this looks a bit different from others. mixed Database Errors

Database Errors: users show bugs, performance, missing feature pain that may indicate a product gap.

Support Ticket System · Database Errors With version 1.1, the plugin Query Monitor reports the following four database errors: Table 'support.wp_sts_options' doesn't exist Duplicate column name 'title' Duplicate column name 'mail' Table 'support.wp_sts_options' doesn't exist https://wordpress.org/plugins/simple-support-ticket-system/ With version 1.1, the plugin Query Monitor repor mixed Widget code cannot be accessed once created

Widget code cannot be accessed once created: users show bugs, performance, missing feature pain that may indicate a product gap.

Event Tickets, RSVPs, Calendar · Widget code cannot be accessed once created I contacted both ECWID and Ticket Spot but did not get the technical issue addressed resolved; I wanted to use an integration that is offered in ECWID to sell events via the Ticket Spot app; the response is sadly too slow to the Ticket Spot app I am not sure how to get the calendar widget(which has a design feature mixed PHP Warning Error Log

PHP Warning Error Log: users show bugs, compatibility, performance pain that may indicate a product gap.

Support Ticket System · PHP Warning Error Log I like your plugin, light and simple.