WPIntell

Market

purechat

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Evidence

Open evidence explorer
complaint Spam

Spam: users show security pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Spam All of a sudden we are receiving numerous spam messages in a day. complaint 2.3 < 2.22

2.3 < 2.22: users show security pain that may indicate a product gap.

Pure Chat – Live Chat & More! · 2.3 < 2.22 Thanks for fixing the vulnerability in 2.22. complaint Chat for desired pages only

Chat for desired pages only: users show bugs, missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · However I miss one important feature, which is setting for chat widget at desired web pages only. complaint Holding me hostage

Holding me hostage: users show bugs, missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Holding me hostage I installed it and then our company decided they did not want a chat feature. complaint Widget doesn't look right in theme

Widget doesn't look right in theme: users show bugs, compatibility, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Widget doesn't look right in theme I installed the widget on our test site but it doesn’t display correctly. complaint Severely impacts site load speed

Severely impacts site load speed: users show performance, missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Severely impacts site load speed Steer clear, it seemed to be a great plugin but it slows your site to the point of no return and when removed it basically deleted my site front page. complaint Pure Chat Widget Not Appearing

Pure Chat Widget Not Appearing: users show bugs, missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Pure Chat Widget Not Appearing This is more a notification of how I solved the issue rather than a problem. complaint How to minify JavaScript and CSS

How to minify JavaScript and CSS: users show performance, support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · How to minify JavaScript and CSS Hi, Firstly I would just like to note that I have installed the PureChat widget to my site by embedding the script in each page, rather than by using the plugin, so I am not quite sure that you will be able to help. complaint Not able to pick a widget

Not able to pick a widget: users show bugs, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Not able to pick a widget Hello, I have installed and activated the Pure Chat plugin in my wordpress site. mixed WPML and pure chat

WPML and pure chat: users show bugs, support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · WPML and pure chat Hi, is there any chance to configure it to work with WPML ? complaint Translate plugin?

Translate plugin?: users show compatibility, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Thanks for a great plugin, it’s almost exactly what I needed. complaint I have uninstalled and deleted the plugin but the chat icon is still visible.

I have uninstalled and deleted the plugin but the chat icon is still visible.: users show support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · I have uninstalled and deleted the plugin but the chat icon is still visible. complaint Displayed “Unable to start chat. Please try again” error while send chat request

Displayed “Unable to start chat. Please try again” error while send chat request: users show bugs, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Please try again” error while send chat request Hello, I added this chat box into my site. complaint Chat Box Display

Chat Box Display: users show support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Chat Box Display Good morning, First I just want to say thank you so much for the amazing plug-in, it’s been a great help! complaint Avoid Document.Write()

Avoid Document.Write(): users show bugs, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Avoid Document.Write() After running a GTMetrix scan, I have this issue in accordance with your plugin. complaint It works, but slow site performance / load times

It works, but slow site performance / load times: users show bugs, performance pain that may indicate a product gap.

Pure Chat – Live Chat & More! · It works, but slow site performance / load times It works grate, but it does add a bit of extra time to to load your website when enabled. complaint Doesn’t work

Doesn’t work: users show support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Doesn’t work Doesn’t work on my website even if I followed the installation procedure step by step. mixed Pure chat widget select not visible

Pure chat widget select not visible: users show bugs, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Hope you can help me out. mixed "show widget hide button" option

"show widget hide button" option: users show missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · "show widget hide button" option First of all this is a fantastic plugin and just what we were looking for. complaint Chat box disappeared after account change

Chat box disappeared after account change: users show support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · We set up our own (free) account and set up a new widget for that account (I think). complaint It generates duplicate images

It generates duplicate images: users show bugs pain that may indicate a product gap.

Pure Chat – Live Chat & More! · The issue is directly related to the api.purechat.com resource. complaint Chat box appears after click

Chat box appears after click: users show support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Chat box appears after click Hi, First let me say you guys did a great job!!Love it! complaint Tweaking position of chat box

Tweaking position of chat box: users show missing feature pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Tweaking position of chat box Is it possible to move the Chat Box a little bit higher with a CSS customization? complaint Pure chat popup email has very large font.

Pure chat popup email has very large font.: users show setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Pure chat popup email has very large font. complaint Not working on all mobiles

Not working on all mobiles: users show setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Not working on all mobiles I installed the plugin but it is not working on all mobile devices. complaint CDN makes website load slower than usual

CDN makes website load slower than usual: users show performance pain that may indicate a product gap.

Pure Chat – Live Chat & More! · CDN makes website load slower than usual Hi, The following CDN makes websites slower than usual. complaint Render Blocking Sripts

Render Blocking Sripts: users show performance pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Render Blocking Sripts Adds a lot of overhead, which can not be optimized – slows your site down. praise Excellent product & support

Excellent product & support: users show bugs, performance, pricing pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Excellent product & support I’ve been shopping for a live chat solution for our business quite extensively, and I can say this is definitely one of the best. question Hide when unavailable

Hide when unavailable: question conversation with limited structured signal.

Pure Chat – Live Chat & More! · Otherwise I want them to use my contact form and not even know chat is there. praise Cool Stuff!

Cool Stuff!: users show bugs, support, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Although I had issues with setup, I’m quite happy that I pushed through. praise Very useful tool

Very useful tool: users show missing feature, pricing, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Very useful tool Thanks for a free version of the app and service. praise Best Plugin in any category

Best Plugin in any category: users show missing feature, pricing, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Best Plugin in any category I researched a lot of chat plugins and this one is by far the best. praise So. Much. Value!

So. Much. Value!: users show missing feature, support, migration pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Value! praise Best Free Chat Plugin I’ve found!

Best Free Chat Plugin I’ve found!: users show missing feature, pricing, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Best Free Chat Plugin I’ve found! praise Best WP Live Chat Plugin with a free tier

Best WP Live Chat Plugin with a free tier: users show missing feature, pricing, setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Best WP Live Chat Plugin with a free tier I spent a while looking at Live Chat plugins for a business I am just starting up, and the free tier of Pure Chat offers many more features than competitors with the only annoyance being the small powered by ad at the bottom of the chat. praise Absolutely Amazing

Absolutely Amazing: users show missing feature, pricing pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Absolutely Amazing For the free version, I was shocked how many cool features there are. praise Super good plugin – easy to administrate and many settings

Super good plugin – easy to administrate and many settings: users show missing feature, pricing pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Super good plugin – easy to administrate and many settings Great service – So many options yet easy to understand and use! praise Great app! We even create personalized videos for our leads

Great app! We even create personalized videos for our leads: users show missing feature, support pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Great app! praise Good

Good: users show setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Good Plugin works a treat, looks to match your website and only uninstalled to reduce the amount of plugins installed, thinking it might increase load times, which it did not, so will be reinstalling soon. praise Exactly what we were after!

Exactly what we were after!: users show setup pain that may indicate a product gap.

Pure Chat – Live Chat & More! · Works exactly how we wanted it to!