WPIntell

Market

iconfont

Iconfont matters only if the evidence supports a paid workflow around preventing client-site regressions before updates or edits go live, not a list of isolated fixes. The current commercial thesis is: Page-builder and editor changes can break layouts, CTAs, or client pages after updates. The entry wedge is to run pre-update checks, detect visible regressions, and produce client-safe rollback guidance.

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

60 / 79 rows with source links

75.9% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

19 rows with no attached evidence

0 rows have source counts but still need direct links.

Opportunity Summary

Full report

Build an agency visual QA and update safety plugin for site builders and agencies: Page-builder and editor changes can break layouts, CTAs, or client pages after updates. The first wedge is to run pre-update checks, detect visible regressions, and produce client-safe rollback guidance.

The unmet need is not the individual complaint. It is the recurring business workflow: Page-builder and editor changes can break layouts, CTAs, or client pages after updates. Current stage: commercial watchlist.

complaint Error: Failed to initialize filesystem usage for creating self-hosted assets.

Error: Failed to initialize filesystem usage for creating self-hosted assets.: users show security, bugs, compatibility pain that may indicate a product gap.

Font Awesome · Error: Failed to initialize filesystem usage for creating self-hosted assets.
mixed Multisite fatal error

Multisite fatal error: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Font Awesome · Multisite fatal error When trying to activate the plugin on a new multisite, got the message: Plugin could not be activated because it triggered a fatal error .
mixed Can’t edit post_content in Classic Editor if plugin v5.0.1 or v5.0.2 is active

Can’t edit post_content in Classic Editor if plugin v5.0.1 or v5.0.2 is active: users show security, bugs, compatibility pain that may indicate a product gap.

Font Awesome · Can’t edit post_content in Classic Editor if plugin v5.0.1 or v5.0.2 is active Hi Support With version 5.0.1 we experience the issue as described in the thread: “Conflict between Font Awesome 5.0.1 and Toolset types 3.5.2”.
mixed Plugin broke after 5.0.1 update

Plugin broke after 5.0.1 update: users show bugs, compatibility, performance pain that may indicate a product gap.

Font Awesome · Plugin broke after 5.0.1 update We get a message in WP admin that says: Failed to determine Font Awesome version when setting up self-hosted assets.
mixed Issue with 5.0.1

Issue with 5.0.1: users show bugs, compatibility, support pain that may indicate a product gap.

Font Awesome · Issue with 5.0.1 Hello there, Since updating to 5.0.1 we got an error message in the admin page : The Font Awesome plugin caught a fatal error.
complaint Dangerous, written by clowns

An expired Font Awesome Pro license caused PHP fatal errors and took sites down instead of failing gracefully.

Font Awesome · my sites went down due to PHP Fatal error
complaint Works Sometimes

Works Sometimes: users show bugs, support pain that may indicate a product gap.

Font Awesome · Works Sometimes I have 2 sites that are almost identical running on the same server environment.
complaint Comportamiento anómalo del plugin Font Awesome en WordPress

The user reports hundreds of thousands of internal HEAD requests from the Font Awesome plugin saturating CPU and affecting site availability.

Font Awesome · centenares de miles de solicitudes HEAD hacia el mismo archivo CSS
complaint Poor patronising customer service

Poor patronising customer service: users show support pain that may indicate a product gap.

Font Awesome · Poor patronising customer service Font didnt work within the plugin it was linked to and then when I asked them about it, was told I wont help you unless you pay, read the instructions or ask the forum.
complaint Multisite Fatal Error

Font Awesome activates on most sites in a multisite network but throws a fatal configuration error on one site despite reinstall attempts.

Font Awesome · when I activate the plugin, I get: The Font Awesome plugin caught a fatal error
praise updated: refunded me

updated: refunded me: users show bugs, performance, support pain that may indicate a product gap.

Font Awesome · updated: refunded me Update: They refunded me after issues so I revised my rating.
complaint Conflict between Font Awesome 5.0.1 and Toolset types 3.5.2

Conflict between Font Awesome 5.0.1 and Toolset types 3.5.2: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Font Awesome · Conflict between Font Awesome 5.0.1 and Toolset types 3.5.2 When I upgraded to 5.0.1 my text editors were set to hidden for my page editor and custom field that is used in the accordions.
complaint FA icon picker not working

FA icon picker not working: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Font Awesome · Check the console for additional error information.”.
complaint Unresponsive Tech Support / No Refunds Allowed

Unresponsive Tech Support / No Refunds Allowed: users show bugs, compatibility, pricing pain that may indicate a product gap.

Font Awesome · Unresponsive Tech Support / No Refunds Allowed I purchased FontAwesome PRO, but it would not work with my theme.
mixed objectcache.notice

objectcache.notice: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Font Awesome · objectcache.notice Hi I’m getting this in my log file: [11-Mar-2025 23:55:35 UTC] objectcache.notice: The cache key font-awesome-last-used-release is incompatible with prefetching and the group transient should be added to the list of non-prefetchable groups.
complaint Issue with 5.0.1 (Size Issue)

Issue with 5.0.1 (Size Issue): users show bugs, missing feature, support pain that may indicate a product gap.

Font Awesome · Issue with 5.0.1 (Size Issue) Currently the Size setting is not changing the size of the Icon.
complaint Couldn’t save those changes

Couldn’t save those changes: users show bugs, missing feature, setup pain that may indicate a product gap.

Font Awesome · Couldn’t save those changes I just can’t save my settings.
complaint Incompatible with page builder

Incompatible with page builder: users show compatibility, missing feature, setup pain that may indicate a product gap.

Font Awesome · Incompatible with page builder After hours and hours of investigation and dead ends, I discovered that it is the Font Awesome plugin that causes Elementor and Elementor Pro editors to grey screen.
complaint Why is it render blocking?

Why is it render blocking?: users show performance, support pain that may indicate a product gap.

Font Awesome · Can you change this, considering that in 99.9% of use cases, the rest of the page should be able to display before Font Awesome is loaded and displayed without degrading user experience… The page I need help with: [ log in to see the link] It seems Font Awesome request is queued in a way that it is render blocking.
complaint Preload Errors in devtools console

Preload Errors in devtools console: users show bugs, support pain that may indicate a product gap.

Font Awesome · Preload Errors in devtools console Hi, I’m getting the following notices in devtools console log: /:1 A preload for ‘ https://use.fontawesome.com/releases/v5.15.3/webfonts/fa-brands-400.woff2’ ; is found, but is not used because the request credentials mode does not match.
complaint Block Fails for Editors in Gutenberg

Font Awesome icon blocks break for Editor-role users on multisite because saved SVG content is stripped, leaving icons missing on the front end.

Font Awesome · users with the Editor role are unable to use the Font Awesome icon block
complaint Most of the free icons won’t show using the pseudo-element method

Most of the free icons won’t show using the pseudo-element method: users show missing feature pain that may indicate a product gap.

Font Awesome · Most of the free icons won’t show using the pseudo-element method Using the CDN or Kit option there’s no difference, most of the 2,020 free icons found on fontawesome page by searching with the “Free” filter won’t show at all, just a crossed out rectangle appears.
complaint Not too useful in 2024

Not too useful in 2024: users show bugs pain that may indicate a product gap.

Font Awesome · The icon picker is buggy on top.
complaint DELETED entire account on me

DELETED entire account on me: users show support pain that may indicate a product gap.

Font Awesome · When I asked for support, they weren’t helpful, then stopped responding, communicated like children, then DELETED my entire account causing me hours of update time for several client sites.
complaint Not good enough!

Not good enough!: users praise quality, which suggests what competitors already do well.

Font Awesome · Please do your best, guys, we believe in you.
complaint Settings page gives error, unable to update from FA 6.0.0

The Font Awesome settings panel failed with a JavaScript error, preventing a client site from switching versions to update the Twitter icon.

Font Awesome · does not let me in settings panel, where I assume I could have switched versions.
complaint Breaks website

Breaks website: complaint conversation with limited structured signal.

Font Awesome · Breaks website Some serious maintenance needs to happen here, this is useless Some serious maintenance needs to happen here, this is useless
complaint Terrible it brokes everyting in my site

Terrible it brokes everyting in my site: complaint conversation with limited structured signal.

Font Awesome · Terrible it brokes everyting in my site It brokes everything on my website. Icons don’t work properly. Never set up it. It brokes everything on my website. Icons don’t work properly. Never set up it.
complaint Bug: “This block has encountered an error” when clicking Style (TT4, WP 6.8.2)

A Font Awesome update made rich text icons crash when opening the Style panel, and the vendor released a quick fix.

Font Awesome · This block has encountered an error and cannot be previewed
complaint Issue with WordPress 6.9

Font Awesome appears to conflict with WordPress 6.9 and ACF, preventing ACF file fields from opening the media window for the reporter.

Font Awesome · ACF file fields don’t open WP media window with the plugin enabled
complaint Refused to connect because it violates the document’s Content Security Policy.

Font Awesome icons stopped displaying because stylesheet requests are blocked by content security or CORS policies.

Font Awesome · Font Awesome icons are no longer showing up.
complaint Fatal error

Font Awesome failed on a new network subsite because its configuration was invalid and reinstalling did not restore the missing stylesheet or settings.

Font Awesome · I already tried deactivating, uninstalling, and re-activating the Font Awesome plugin but it’s still not working.
praise Great job on the latest update!

Great job on the latest update!: users show performance, missing feature pain that may indicate a product gap.

Font Awesome · Great job on the latest update!
praise Great free icons

Great free icons: users show support pain that may indicate a product gap.

Font Awesome · Great free icons The Font Awesome plugin makes it easy to stay on top of the latest version that is otherwise hidden away in some assets folder.
praise Good

Good: users show support pain that may indicate a product gap.

Icon Element – Icon Pack for Elementor Page Builder (6718 icons) · Good Good support Good support
praise Just what it says on the tin

Just what it says on the tin: users show compatibility pain that may indicate a product gap.

Font Awesome · Great for out-of-the box themes or child themes that are using a low-code approach.
praise Amazing customer service

Amazing customer service: users show bugs pain that may indicate a product gap.

Icon Element – Icon Pack for Elementor Page Builder (6718 icons) · I received all replies extremely promptly and my issue was solved quick.
praise Icon Links

Icon Links: users show missing feature pain that may indicate a product gap.

Font Awesome · I love the animations.
praise Excellent Free Product

Excellent Free Product: users show missing feature pain that may indicate a product gap.

Font Awesome · Excellent Free Product This free product works well for adding Font Awesome to a site without custom code.
praise Use cached versions if available

Use cached versions if available: users praise value, which suggests what competitors already do well.

Font Awesome · Use cached versions if available Making requests to Font Awesome website takes time.