Source evidence

widgets or remove sidebar

Knowledge Base · support · 2018-06-15T07:31:00+00:00

Knowledge Base plugin evidence original source source API

questionsentiment

lowseverity

0.51relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 24 rows with source links

16.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

20 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

vi54 resolved

Hi, on our theme we don’t use sidebars. How can i make sure that when creating a new article there is no sidebar. Alternatively I could create a sidebar widget with the topics of the knowledge base. but I don’t see any available input for knowledge base in the widget areas. Thank you What’s your site URL? By default the articles are just post types and completely dependent on your theme on how they should display There isn’t a Knowledgebase widget yet, but I can always add one. What do you have in mind?

Commercial Context

Opportunity

support triage and conversation operations

support triage and conversation operations for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: group repeated conversation patterns, generate support-ready diagnostics, and route urgent threads before they become churn

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: widgets or remove sidebar: users show compatibility pain that may indicate a product gap.

Evidence quote: widgets or remove sidebar Hi, on our theme we don’t use sidebars.

Affected feature: compatibility

compatibility

Plugin

API

Knowledge Base

100 active installs · 14.7K downloads · rating 100.0

documentation faq knowledge base support wiki

Comments

1 shown

Ajay 2018-06-15T19:25:00+00:00

What’s your site URL? By default the articles are just post types and completely dependent on your theme on how they should display There isn’t a Knowledgebase widget yet, but I can always add one. What do you have in mind?